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Anybody elses SM box down ?

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  #1  
Old 02-19-2004, 01:34 AM
Heymish Heymish is offline
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Join Date: Jun 2002
Posts: 362

Anybody elses SM box down ?


My box has been down for the last 5 hours, with no response from Sm themselves.

I know of one other similair case, just wondering if its widespread. or just me and him.

Sucks to be down for this amount of time without any response



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  #2  
Old 02-19-2004, 01:39 AM
thedavid thedavid is offline
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Join Date: Nov 2002
Location: Hot, hot Michigan...
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Moved to the outages/updates forum. But no, our boxen there are fine. I also don't see anything in their network forums. Might consider calling.

  #3  
Old 02-19-2004, 01:46 AM
Heymish Heymish is offline
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Join Date: Jun 2002
Posts: 362
i have called, but their 2 ring policy is enforced, this time they put you on hold after 2 mins !

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Old 02-19-2004, 01:47 AM
Steven Steven is online now
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Join Date: Mar 2003
Location: California USA
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more like, Call, ring, Thank you for calling can you please hold, on hold, 10 mins, 20 mins, 30 mins, angry client, CLICK!

thats how my call went

  #5  
Old 02-19-2004, 01:47 AM
eddy2099 eddy2099 is offline
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Both my servers are working fine.

  #6  
Old 02-19-2004, 01:51 AM
thedavid thedavid is offline
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Join Date: Nov 2002
Location: Hot, hot Michigan...
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So you're down too linuxguy?

Not good, I was going to have them do some stuff to one of my boxen tonight.... Hope they're not too busy by 2am when I wanted it started...

  #7  
Old 02-19-2004, 01:52 AM
Steven Steven is online now
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Join Date: Mar 2003
Location: California USA
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they are real busy it seems, one of my clients is yelling at the datacenter manager atm

  #8  
Old 02-19-2004, 01:59 AM
thedavid thedavid is offline
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Join Date: Nov 2002
Location: Hot, hot Michigan...
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Quote:
Originally posted by thelinuxguy
they are real busy it seems, one of my clients is yelling at the datacenter manager atm
Yelling at jeff? He's a nice guy tho....

Guess I'll be watching this topic then, hopefully you guys get back on soon...

  #9  
Old 02-19-2004, 02:05 AM
Akash Akash is offline
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Location: Illinois, USA
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Mine are fine also - could it only be a particular net...

  #10  
Old 02-19-2004, 03:05 AM
BVS BVS is offline
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Join Date: Jan 2004
Posts: 987
All our servers we have with them are fine and are up online. Heymish if you PM me your ticket number I will try my best to get someone working on it right away.

  #11  
Old 02-19-2004, 02:20 PM
Potsie Potsie is offline
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Join Date: Jan 2002
Posts: 229
I had a weird situation about a week ago where one IP range was only reachable from a couple of the internal subnets, but not externally. I had to escalate it a few times before they could nail it down. You may need to sit on hold until you can escalate it yourself.
Since they were able to ping my box they assumed all was okay. If you want to PM me an IP, I can check it from within the DC from multiple subnets to see if it's a similar situaiton.

  #12  
Old 02-20-2004, 12:07 AM
Xoopiter-Jeff Xoopiter-Jeff is offline
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Join Date: Feb 2004
Location: Canada
Posts: 721
Somthing Weird is happening a bunch of files i just uploaded got screwed and the servers been up and down for the last couple hours. Did any one find out whats going on?

Jeff

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