02-19-2004, 01:34 AM
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Aspiring Evangelist
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Join Date: Jun 2002
Posts: 362
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Anybody elses SM box down ?
My box has been down for the last 5 hours, with no response from Sm themselves.
I know of one other similair case, just wondering if its widespread. or just me and him.
Sucks to be down for this amount of time without any response
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02-19-2004, 01:39 AM
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Retired Moderator
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Join Date: Nov 2002
Location: Hot, hot Michigan...
Posts: 3,506
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Moved to the outages/updates forum. But no, our boxen there are fine. I also don't see anything in their network forums. Might consider calling.
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02-19-2004, 01:46 AM
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Aspiring Evangelist
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Join Date: Jun 2002
Posts: 362
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i have called, but their 2 ring policy is enforced, this time they put you on hold after 2 mins !
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02-19-2004, 01:47 AM
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I like ice cream
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Join Date: Mar 2003
Location: California USA
Posts: 11,633
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more like, Call, ring, Thank you for calling can you please hold, on hold, 10 mins, 20 mins, 30 mins, angry client, CLICK!
thats how my call went
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02-19-2004, 01:47 AM
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Web Hosting Master
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Join Date: May 2001
Posts: 8,070
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Both my servers are working fine.
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02-19-2004, 01:51 AM
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Retired Moderator
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Join Date: Nov 2002
Location: Hot, hot Michigan...
Posts: 3,506
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So you're down too linuxguy?
Not good, I was going to have them do some stuff to one of my boxen tonight.... Hope they're not too busy by 2am when I wanted it started...
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02-19-2004, 01:52 AM
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I like ice cream
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Join Date: Mar 2003
Location: California USA
Posts: 11,633
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they are real busy it seems, one of my clients is yelling at the datacenter manager atm
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02-19-2004, 01:59 AM
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Retired Moderator
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Join Date: Nov 2002
Location: Hot, hot Michigan...
Posts: 3,506
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Quote:
Originally posted by thelinuxguy
they are real busy it seems, one of my clients is yelling at the datacenter manager atm
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Yelling at jeff? He's a nice guy tho....
Guess I'll be watching this topic then, hopefully you guys get back on soon...
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02-19-2004, 02:05 AM
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Web Hosting Master
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Join Date: Jan 2001
Location: Illinois, USA
Posts: 7,147
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Mine are fine also - could it only be a particular net...
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02-19-2004, 03:05 AM
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Disabled
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Join Date: Jan 2004
Posts: 987
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All our servers we have with them are fine and are up online. Heymish if you PM me your ticket number I will try my best to get someone working on it right away.
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02-19-2004, 02:20 PM
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Junior Guru
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Join Date: Jan 2002
Posts: 229
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I had a weird situation about a week ago where one IP range was only reachable from a couple of the internal subnets, but not externally. I had to escalate it a few times before they could nail it down. You may need to sit on hold until you can escalate it yourself.
Since they were able to ping my box they assumed all was okay. If you want to PM me an IP, I can check it from within the DC from multiple subnets to see if it's a similar situaiton.
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02-20-2004, 12:07 AM
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Web Hosting Master
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Join Date: Feb 2004
Location: Canada
Posts: 721
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Somthing Weird is happening a bunch of files i just uploaded got screwed and the servers been up and down for the last couple hours. Did any one find out whats going on?
Jeff
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