Web Hosting Talk : Advertising Forums : Community Reviews : Other Reviews : Can you do a traceroute please ?

[GordonH]

Hello

We are getting reports from US customers that they can't connect to one of our UK servers. I can't replicate it from any of our US connections, so if you are in the US and have a spare minute please post a traceroute to:

62.149.36.25

Please also give the first three octets of your Ip address so we can work out which ISP you are connected through.

Thanks!

Gordon

[wheimeng]

2 202.75.32.1 (202.75.32.1) 0.187 ms 0.236 ms 0.314 ms
3 203.106.205.37 (203.106.205.37) 519.437 ms 195.724 ms 9.034 ms
4 202.188.126.132 (202.188.126.132) 2.812 ms 1.952 ms 1.494 ms
5 219.93.173.35 (219.93.173.35) 194.654 ms 280.315 ms 3.860 ms
6 134.159.62.33 (134.159.62.33) 206.616 ms 198.956 ms 197.316 ms
7 i-11-2.wil-core02.net.reach.com (202.84.251.185) 196.566 ms 197.472 ms 201.631 ms
8 i-2-0.dal-core01.net.reach.com (202.84.143.66) 231.435 ms 228.138 ms 229.379 ms
9 i-10-0.chi-core01.net.reach.com (202.84.143.69) 259.797 ms 257.077 ms 257.760 ms
10 i-12-0.eig-core01.net.reach.com (202.84.143.86) 290.952 ms 321.661 ms 293.025 ms
11 i-10-0.nwk-core01.net.reach.com (202.84.143.90) 290.615 ms 290.055 ms 289.877 ms
12 i-10-0.ldn-core01.net.reach.com (202.84.144.18) 271.562 ms 271.831 ms 271.765 ms
13 ge0-1-0-0.er0.thlon.uk.easynet.net (195.66.224.43) 277.444 ms 266.962 ms 267.035 ms
14 ge0-1-0-0.br1.thlon.uk.easynet.net (195.40.0.134) 267.234 ms 267.234 ms 267.230 ms
15 ge0-0-0-0.br1.wslon.uk.easynet.net (195.172.211.213) 281.966 ms 267.799 ms 267.479 ms
16 ge0-3-0-0.br0.wslon.uk.easynet.net (212.134.10.13) 267.357 ms 267.788 ms 267.654 ms
17 ge0-0-0-0.br0.bllon.uk.easynet.net (195.172.211.209) 268.214 ms 269.852 ms 267.595 ms
18 fe4-0.ar0.r2lon.uk.easynet.net (212.134.12.74) 268.531 ms 267.690 ms 268.046 ms
19 bgp-peer2.nacelle.router.ultraspeed.net (217.205.112.6) 267.251 ms 267.686 ms 275.729 ms
20 fe-0-0-co.anti-matter.ultraspeed.co.uk (62.149.32.132) 270.912 ms 270.460 ms 268.510 ms
21 smtp.hostroute.net (62.149.36.25) 271.080 ms 268.298 ms 268.537 ms

2 0860.ge-0-0-0.gbr1.oct.nac.net (209.123.182.242) 0.498 ms 7.661 ms 0.379 ms
3 0.ge-6-0-0.gbr2.oct.nac.net (209.123.11.50) 0.777 ms 0.861 ms 0.647 ms
4 0.so-0-3-0.gbr1.nwr.nac.net (209.123.11.57) 1.647 ms 41.148 ms 2.133 ms
5 0.so-3-2-0.gbr1.nyc.nac.net (209.123.11.125) 1.915 ms 1.791 ms 1.825 ms
6 fa0-0-3-0.gr0.bwnyc.us.easynet.net (198.32.160.79) 5.724 ms 1.867 ms 1.888 ms
7 so0-3-0-0.gr0.bllon.uk.easynet.net (207.162.205.101) 113.158 ms 72.441 ms 72.353 ms
8 ge1-3-0-0.br0.bllon.uk.easynet.net (207.162.206.67) 71.373 ms 71.382 ms 71.605 ms
9 fe4-0.ar0.r2lon.uk.easynet.net (212.134.12.74) 71.888 ms 71.557 ms 73.844 ms
10 bgp-peer2.nacelle.router.ultraspeed.net (217.205.112.6) 71.840 ms 71.669 ms 71.574 ms
11 fe-0-0-co.matter.ultraspeed.co.uk (62.149.32.131) 72.860 ms 72.456 ms 72.487 ms
12 smtp.hostroute.net (62.149.36.25) 73.196 ms 72.845 ms 72.597 ms

2 ge-3-2-atl1-gw1.globalcompass.com (66.154.95.193) 0.627 ms 0.617 ms 0.607 ms
3 66.154.95.194 (66.154.95.194) 0.465 ms 0.764 ms 0.445 ms
4 ge3-0.3.cr02.atl01.pccwbtn.net (63.216.31.133) 0.611 ms 0.781 ms 1.054 ms
5 pos1-3.cr02.frf02.pccwbtn.net (63.218.14.86) 134.489 ms 130.898 ms 131.344 ms
6 ge4-0-0.er0.ixfra.de.easynet.net (80.81.192.14) 137.311 ms 138.718 ms 130.872 ms
7 ge0-2-0-22.br0.ixfra.de.easynet.net (212.224.4.162) 131.024 ms 131.242 ms 131.360 ms
8 ge0-0-0-1.gr0.ixfra.de.easynet.net (207.162.206.81) 131.144 ms 131.330 ms 131.015 ms
9 so0-2-0-0.gr0.thpar.fr.easynet.net (207.162.205.105) 139.970 ms 139.805 ms 149.936 ms
10 so0-1-0-0.gr0.bbpar.fr.easynet.net (207.162.205.38) 149.421 ms 140.548 ms 144.150 ms
11 so1-1-0-0.gr0.bllon.uk.easynet.net (207.162.205.125) 118.058 ms 119.195 ms 124.562 ms
12 ge1-3-0-0.br0.bllon.uk.easynet.net (207.162.206.67) 118.261 ms 118.088 ms 118.305 ms
13 fe4-0.ar0.r2lon.uk.easynet.net (212.134.12.74) 118.933 ms 118.574 ms 119.108 ms
14 bgp-peer2.nacelle.router.ultraspeed.net (217.205.112.6) 118.642 ms 118.599 ms 118.480 ms
15 fe-0-0-co.anti-matter.ultraspeed.co.uk (62.149.32.132) 119.645 ms 119.444 ms 125.552 ms
16 smtp.hostroute.net (62.149.36.25) 124.885 ms 119.199 ms 118.725 ms

[GordonH]

Thanks
I believe the problem was that ou routes were not being annouced correctly through one of our peers and we have resolved this.

Gordon

[Trimax]

Originally posted by GordonH
Thanks
I believe the problem was that ou routes were not being annouced correctly through one of our peers and we have resolved this.

Gordon