Reminds me of a story... A few months ago I was redoing a site for an old client. Between sites they moved to another server, leaving it all to the admins, and not requesting user/pass etc as it 'wasn't important' to them
Anyway once I'd completed the redesign of their site I asked for the user/pass so I could upload. They requested it from the server and was given a Frontpage way to upload. I wrote back saying I didn't use Frontpage.. They suggested I should get it as "We find it great way to keep our sites updated". I emailed them back again saying that was wonderful, BUT I wasn't going to go out and buy the product just to upload to their server.
After a week or so I emailed them again, asking for the user/pass info (emailing it to the client of course so he could pass it on to me)... The client was doing much the same from his end. I did a whois search on the domain 'for fun' and discovered that the domain itself wasn't even *at* the server in question. An email to the listed server yielded a better result. Eventually (after the client rang this mystery server himself), we got a user/pass so I could upload the site - via good old ftp I might add.
It's all very shifty and it stinks, but client is happy, server is good (little downtime) and their biz is on the web and they can site back and let me do the work *lol*
The very odd part about it was the 'tech guy' at the original server in question really did seem unaware of this whole setup he's supposedly administering.