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20.00 to anyone who can figure out why I cannot connect

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  #1  
Old 02-03-2004, 06:58 PM
benjmain77 benjmain77 is offline
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Join Date: Nov 2002
Posts: 32

20.00 to anyone who can figure out why I cannot connect


I and many other people cannot connect to the server where my websites are via cable

I and everyone else can connect via other isps

I will pay 20.00 bucks to anyone who can tell me why

or how I can fix it

my hosting company said this

"As for the connection, we are checking with the datacenter
does the reason induced by our connectivity or ISP."

ITS BEEN 5 DAYS

this is a domain thats on the sever

www.addvaluehost.com

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  #2  
Old 02-03-2004, 07:05 PM
HGI HGI is offline
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Join Date: Aug 2003
Posts: 6
Is it possible your domain hasn't propogated yet? It can take time. Do you see the website through the web?

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  #3  
Old 02-03-2004, 07:07 PM
benjmain77 benjmain77 is offline
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Join Date: Nov 2002
Posts: 32
my domain has been there for a year

The question is why cannot connect to this domain (or a bunch of my own on that server)

thru cable

do I need to offer more money?

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  #4  
Old 02-03-2004, 07:15 PM
tylercruz tylercruz is offline
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Join Date: Aug 2003
Location: Nanaimo, BC
Posts: 29
Your server may have been blacklisted.. There's a URL to check if it is.. I forget the url though

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  #5  
Old 02-03-2004, 07:17 PM
kickmybutt kickmybutt is offline
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Join Date: Dec 2002
Posts: 213
What are the other sites in question? I am almost 100% sure it is an issue with your local ISP......

I can see addvaluehost.com with no problems.

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  #6  
Old 02-03-2004, 07:26 PM
benjmain77 benjmain77 is offline
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Join Date: Nov 2002
Posts: 32
no the thing is the sites are not down

people can coonect to them thru time warner cable

and several other cable companies

I started a thread polling people to see who could and couldn't connect

http://www.webhostingtalk.com/showth...hreadid=231774

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  #7  
Old 02-03-2004, 07:26 PM
protecweb protecweb is offline
Web Hosting Master
 
Join Date: Nov 2002
Posts: 578
Do a traceroute to your website and see where it stops. It may provide valuable information as to which network, node or company is causing your issue.

__________________
Regards, Sam. www.protecweb.co.uk
Windows Shared and Reseller Hosting with ASP.Net, MS SQL 2008, PHP, MySQL5 and more.
Providing quality web hosting and support since 2001.

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  #8  
Old 02-03-2004, 07:29 PM
benjmain77 benjmain77 is offline
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Posts: 32
1 216 ms 7 ms 9 ms 10.118.0.1
2 81 ms 8 ms 6 ms pos1-2.albynybhi-rtr01.nyroc.rr.com [24.29.33.49
]
3 745 ms 26 ms 7 ms srp0-0.albynywav-rtr02.nyroc.rr.com [24.29.33.16
6]
4 670 ms 130 ms 6 ms son0-1-0.albynywav-rtr03.nyroc.rr.com [24.29.32.
105]
5 697 ms 34 ms 7 ms pop1-alb-P6-0.atdn.net [66.185.133.225]
6 675 ms 129 ms 8 ms bb1-alb-P0-0.atdn.net [66.185.148.96]
7 758 ms 20 ms 10 ms bb2-nye-P3-0.atdn.net [66.185.152.71]
8 739 ms 12 ms 11 ms bb1-nye-P2-0.atdn.net [66.185.153.20]
9 735 ms 17 ms 18 ms bb2-ash-P10-0.atdn.net [66.185.152.87]
10 983 ms 18 ms 19 ms pop3-ash-P1-0.atdn.net [66.185.148.211]
11 689 ms 20 ms 33 ms if-10-0.core1.Ashburn.teleglobe.net [63.243.149.
97]
12 564 ms 24 ms 26 ms if-2-0.core2.Newark.Teleglobe.net [64.86.83.213]

13 744 ms 25 ms 23 ms if-7-0.core1.Newark.Teleglobe.net [207.45.222.16
1]
14 422 ms 28 ms 23 ms ix-4-2.core1.Newark.Teleglobe.net [64.86.84.182]

15 802 ms 32 ms 27 ms 2.ge-0-0-0.gbr1.nwr.nac.net [209.123.11.213]
16 469 ms * 24 ms 0.so-7-3-0.gbr2.oct.nac.net [209.123.11.58]
17 302 ms 23 ms 27 ms 0.ge-0-0-0.gbr1.oct.nac.net [209.123.11.49]
18 787 ms 89 ms 26 ms 209.123.182.243
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

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  #9  
Old 02-03-2004, 07:32 PM
MatthewN MatthewN is offline
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Join Date: Apr 2002
Location: West Yorkshire
Posts: 1,357
Try switching the DNS servers you are pointing to on to another ISP and see if that solves the problem.

__________________
-- Matthew

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  #10  
Old 02-03-2004, 07:36 PM
benjmain77 benjmain77 is offline
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Join Date: Nov 2002
Posts: 32
I tried that going on 32 hours ago

if you look at the site thru non-cable network you are snet ot the site on the new server

thur time warner cable still no connection

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  #11  
Old 02-03-2004, 08:07 PM
Southernman Southernman is offline
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Join Date: Mar 2002
Location: Mississippi
Posts: 692
http://www.lakeviewstudios.com/ resolves for me... in Mississippi

My thoughts are:

a) Your webhost has blocked your IP range (ISP's) for some reason.
b) Your ISP is seriously in need of a really good IT person.

Back when I was with Roadrunner, I once had to call and be transfered to the local offices IT guy. It was like talking to a box of rocks.

Good Luck finding the problem.

__________________
www.slicehaven.com

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  #12  
Old 02-03-2004, 08:16 PM
actnow actnow is offline
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Posts: 37
I can see both sites using comcast.

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  #13  
Old 02-03-2004, 08:22 PM
benjmain77 benjmain77 is offline
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Join Date: Nov 2002
Posts: 32
its not with roadrunner so they don't care

why would a web host block one the major isp in the area

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  #14  
Old 02-03-2004, 08:26 PM
protecweb protecweb is offline
Web Hosting Master
 
Join Date: Nov 2002
Posts: 578
Quote:
why would a web host block one the major isp in the area
competition
abuse
spam
cause they can !

(take your pick from the above) cynical i know

__________________
Regards, Sam. www.protecweb.co.uk
Windows Shared and Reseller Hosting with ASP.Net, MS SQL 2008, PHP, MySQL5 and more.
Providing quality web hosting and support since 2001.

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  #15  
Old 02-03-2004, 08:30 PM
Southernman Southernman is offline
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Join Date: Mar 2002
Location: Mississippi
Posts: 692
Quote:
its not with roadrunner so they don't care

It was just an example. I was refering to your ISP may have that same need.

Quote:
why would a web host block one the major isp in the area
SPAM or DDOS attempts *shrugs*

Only speculating, trying to point out things you could look into, as I sense your frustration. Stranger things have happened!

__________________
www.slicehaven.com

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