My server P4 2.4 w/cpanel was activated on 1 Jan 2004.
I went to login as root in WHM to change my host name. The default host name they set was image which is invalid in the first place. I change it to server.lhosting.net. I reboot the server, move my account and change my custom domain name server IP address to this new server. In the end, mysql is not working properly and keep giving me error when first enter into my forum. Went to restart MySQL service, but also got error in start up. I e-mail to firstname.lastname@example.org
with high priority about MySQL restart error. In a few days, I e-mail them again to ask them to fix, but no reply for a few working days that they actually looking into it and fix it.
I call their tech support a few times, but it was always voice mail. The voice mail said that the support is busy and not able to attend to you, please e-mail email@example.com
for reboot request with your server IP and firstname.lastname@example.org
for technical assistant with your server IP, please record your message after the tone. This is the home page http://www.managed.com
So I changed my host name using WHM to image, but the error was this is invalid hostname. So in the end, I ask them to do OS restore with Cpanel. After that restore, I create a new account lhosting.net, but not usable. I already change lhosting.net domain custom nameserver to new server IP since the new server was activated. Below is the result.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
D:\Documents and Settings\usr>ping www.lhosting.net
Ping request could not find host www.lhosting.net.
Please check the name and try
D:\Documents and Settings\usr>ping 22.214.171.124
Pinging 126.96.36.199 with 32 bytes of data:
Reply from 188.8.131.52: bytes=32 time=209ms TTL=49
Request timed out.
Reply from 184.108.40.206: bytes=32 time=199ms TTL=49
Reply from 220.127.116.11: bytes=32 time=205ms TTL=49
Ping statistics for 18.104.22.168:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 199ms, Maximum = 209ms, Average = 204ms
D:\Documents and Settings\usr>
. The server still have problem and I e-mail them I could not access WHM, SSH, web site using root password. Still now 10 Jan Saturday, I could not setup my server properly. They still have not reply me that they fix it.
Last Sunday, I submitted order to purchase second hard disk 120GB for WHM daily backup. Up to now, I still have not received e-mail that they activated the new second hard disk. The last reply was they said they will contact vendor to order new 120GB second hard disk and will activated in 48 to 72 hours time in last sunday night.
First, The OS restore with Cpanel is corrupt as I guess and was not properly restore to have standard service and Cpanel customiseable and working properly. I do not think this should be hardware problem. I wait till they give me reply next week.
I had paid USD$85 for first month P4 2.4 server rental with Cpanel and USD$200 one time for second 120GB hard disk to be setup. I want to request for part of refund to be done but I do not think managed.com have refund policy at all.