Okay, right now, I am VERY highly impressed with CDGCommerce, especially after speaking with Chris. He answered every question that I had, showed a bit of a kick-*** personality, and is clearly Customer Service oriented, something that seems to be lacking in today's business world.
What I would like to know from you all (and yes, even Chris himself) is the following questions. Please, don't answer this if you have under 30 posts, I'd like to hear from seasoned WHT'ers. No disrespect meant to the newer guys.
First and foremost, are you 100% satisfied with CDG?
Have you experienced any problems receiving payments at any given time?
Have you consistently received excellent support?
For those of you that have both CDG and 2CO, which do you prefer?
For those of you with PerlBill, have you managed to integrate with CDG's gateway (Not Authorize.net's gateway)?
Chris, I know you said that you'd be willing to work with me to get it working with PerlBill, so don't answer the above question, LOL!
And now, some questions for Chris... I forgot to ask these earlier, but felt that everyone would benefit.
How often are payments made, and in what method?
Are Monthly Statements required? I have my own payment system/audit system so I really don't need to reconcile but once a year.
How long does it take for eCheck Payments to clear?
Chargebacks, how are they handled? I've had YET to have one chargeback in the 3+ years I've been with PayPal.
Refunds, how are they handled?
Do you handle international currencies/credit card payments?
I think this covers the questions that I've got... for now. Thanks in advance, gang!