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Junior Guru
Join Date: Aug 2003
Location: Bangalore, India
Posts: 185

Card Fraud

I have been having a lot of attempted card fraud lately on my site. A lot of it from Indonesia.

Modus Operandi: Address from US / AU. Domain names not registered or registered with no or incorrect contact information. Order is placed from different country than given contact address or through proxies of that country.

I was just wondering what quantity of fraud attempts a web hosting company has on average, say in a month.

What can we do about it besides ignoring or blocking these orders. Are there any governing bodies to which we can report misused IPs ?

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Location = SoapBox
Join Date: Oct 2003
Posts: 6,468
Our fraud numbers are around 1-2% of signups.

We just keep learning and tihtening up our processes - very few are slipping through now.

Keep plugging away - you can def report the fraud card number to the various providers (ie Visa, MC, etc...), but besided that, I dont think theres much you can do.


Web Hosting Master
Join Date: Feb 2003
Posts: 5,400
If you have real time card processing many of these fraudsters will target you. They will normally try to purchase big ticket items to see how much a card is good for knowing in most cases you will delete the authorization or sale. They then can use or sell the card saying it has this much available.

I would recommend just be very careful and check everyorder that comes in.

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Texan at Heart
Join Date: Jul 2003
Location: Castle Pines, CO
Posts: 7,189
You can also report it to Visa/Mastercard. They have the resources to investiagte CC fraud. You will need to contact your merchant account provider for more information

Join Date: Jan 2004
Location: Washington State
Posts: 1
About %2-3 of my orders are fraudalent. and PayPal have caught them right away and reverse the order just as fast. We're really starting the scrutinize the orders that come through our systems now.


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