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  #1  
Old 01-01-2004, 12:52 AM
epolady epolady is offline
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Uh oh, review time


Just doing a review of the last 2 hosts that I had.

Host Name: Pixiehost, Pixie Host
Hosted Plan: Bronze, $6.95/month 300MB, 5GB
Datacenter: HE.net (I believe).
Hosted Time: April 23 - October 14 2003
Rating: B+

Initial setup: Amazing! I ordered at roughly 1:30am (CST), account was setup no more than 20 minutes later! I loved how they billed my credit card directly, avoided the middle man.

Speed of sites: When we lived in north Texas, using Verizon DSL, it was great, couldn't be happier. When we moved back to central Texas, using Sprint DSL, it was slow to connect (NOT pixiehost's fault, was ISP's fault).

Support: Amazing. They answered all of my questions, and even helped me with a few scripts. Very quick responses.

Reason for leaving: The ISP issue was one of the main reasons. Sprint wouldn't work with me on the issue, and they're the only provider in this area. I also left to develop my other 2 domains that were serving as pointers at the time.

Would I recommend? Yes, cheap prices and great support!

===

Host Name: FastEzHosting, FastEz Hosting
Hosted Plan: Custom Reseller, 500mb/10GB $10/month
Datacenter: Ev1.net then moved to ThePlanet
Hosted Time: October 15 - December 29
Rating: C

Initial setup: Good, I had to pay via paypal, and I've never used it before, so I had to be walked through it.

Speed of sites: Amazing, this was my first hosted site at EV1, and since I'm in Texas too, it was fast.

Support: It was okay, had some issues that they were willing to work with me on. Denver (CrazyTech here) was helpful. He was the only support guy I came in contact with. It almost seemed he ran the whole show. Downfall was that they didn't respond 24/7 (I understand that it can be expensive and tedious to do this).

Reason for leaving: Got tired of not being informed of happenings. When they moved to ThePlanet, my forum's domain and data fell off the face of the WWW. Due to HDD issues (that's what they said to me). The next day, all sites were down 15+ hours, and again, my forum's domain & data was lost. HDD issues again, he says.

Would I recommend? No.

Lessons learned: Back up sites and back up often!

Who am I with now? Rochen, but that's another review for another time.

Thank you for reading.

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  #2  
Old 01-01-2004, 12:56 AM
KIA-Joe KIA-Joe is offline
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Very nice review ...

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  #3  
Old 01-01-2004, 01:10 AM
coight coight is offline
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  #4  
Old 01-01-2004, 09:53 AM
TopHTTP TopHTTP is offline
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Good review

will be helpful for others in the future

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  #5  
Old 01-01-2004, 11:42 AM
Reseller-Center Reseller-Center is offline
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Nice Feedback!!!

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  #6  
Old 01-01-2004, 11:44 AM
CrazyTech CrazyTech is offline
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Great review and I perfectly understand her rating for my old company (long story ). I'm very glad to see someone make an educated review where they actually had experienced the server for a respectable time amount. I hope that you encounter wonderful service from Rochen and I am sure that you will.

  #7  
Old 01-01-2004, 12:03 PM
FTPguy FTPguy is offline
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Nice, to the point reviews. Good luck with Rochen.

  #8  
Old 02-02-2004, 01:23 PM
OBS1 OBS1 is offline
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Well I have been Hosting with Pixie Host for 6+ Months now

I have nothing but Good thinsg to say about them, UNTIL NOW....

I am going on 5 DAYS now trying to get a very simple Billing/upgrade question awnsered and my Domain name Switched

Beofre this Questions were awnsered in less than 24hrs

but I dont know........

I aslo have emailed and posted on the Pixie Host forums, but no luck

i also see that Roy (the owner/CEO/Head Man) is posting here just today....

"DRHONK" Could I get some support please???

  #9  
Old 02-02-2004, 01:54 PM
OBS1 OBS1 is offline
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problem solved

was a problem with their support ticket system not send the notifications right, I guess

  #10  
Old 06-19-2004, 12:11 AM
brownafroduck brownafroduck is offline
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Thanks for this review, it was really helpful. I hope that the same applies now although this review is a little old.

  #11  
Old 06-19-2004, 12:35 AM
cywkevin cywkevin is offline
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What's with the digging up of ancient threads lately?

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  #12  
Old 06-19-2004, 03:32 AM
NexDog NexDog is offline
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Nothing wrong with that in most instances. Second review I've read about PixieHost in 3 minutes so maybe Mars is in Sagitarius or something.

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  #13  
Old 06-19-2004, 03:35 AM
Aussie Bob Aussie Bob is offline
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Re: Uh oh, review time

Quote:
Originally posted by epolady
. . . Who am I with now? Rochen, but that's another review for another time.
Give him heaps!

  #14  
Old 06-19-2004, 03:37 AM
Aussie Bob Aussie Bob is offline
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Quote:
Originally posted by pixel_fenix
What's with the digging up of ancient threads lately?
We always tell folks to search for their questions etc, and the result of those searches, is that sometimes they post into a thread that they dig up.

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