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12-31-2003, 04:11 PM #1Aspiring Evangelist
- Join Date
- Aug 2003
- Posts
- 433
RH ES 3.0 with C-Panel: Server setup/secure/Admin Help needed
Hello,
We have just got our server at www.ServerMatrix.com . The server is 'SuperResllers' system with RH ES 3.0/C-panel and RAID-1. We are not a hosting reseller, the system is just for our own dating sites network to be launched in just any day now. The server is online now, it came with a number of preinstalled programs/softwares, we have not touched it yet, and came with 'Silver Management' plan as per this link:
http://servermatrix.com/managed_services.html
'Silver management plan' comes with quite a lot of features already such as kernal update, OS and security patches update, monitoring, automatic escalation procedure etc. etc. We will be using MySQL 4/ PHP 4/ Apache for our dating sites. (Btw, similar sites to our sites are match.com etc).
We must accomplish the following:
1.) System Initial Setup/secure the server including anti-virus/firewall(ip tables) protection
2.) Help our developer install sites in the beginning as needed.
3.) Continued System Administration and 24/7 monitoring
4.) Support software installation as needed.
5.) Manage NAS/FTP backup space that we rented at SM
6.) Restore system from backed up data if ever needed.
7.) Issues Fixed without our notification
etc etc.
Bottomline is that we want it to be setup properly, and then run trouble free, and if trouble arises then it should be fixed by the server admin company quickly without us requesting/waiting.
Please answer these questions in your response:
Q1:Can you do it all as mentioned above?
Q2: Do you have experience supporting servers at ServerMatrix.com?
Q3: Is there any other hidden cost that we should know about?
Q: When can you start? We need it asap.
Q: Do you have references?
We posted this few days ago and got so many offers. But some were free, some over our budget, some could not start soon, and for some we are still waiting for references.
Please don't respond if your offer is over $50/month (as it is over our budget), in that case we can just go with TouchSupport as they have nice plan for servermatrix customers that does everything thing we need and it is only slightly over our budget.
No free offers please.
Please respond asap. We are ready to go ahead in a day or two.
We are looking forward to your response.
Thanks a lot for your time.
Regards,
Rick Kumar
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01-01-2004, 01:28 AM #2Problem Solver
- Join Date
- Mar 2003
- Location
- California USA
- Posts
- 13,681
Still need someone?
Steven Ciaburri | Industry's Best Server Management - Rack911.com
Software Auditing - 400+ Vulnerabilities Found - Quote @ https://www.RACK911Labs.com
Fully Managed Dedicated Servers (Las Vegas, New York City, & Amsterdam) (AS62710)
FreeBSD & Linux Server Management, Security Auditing, Server Optimization, PCI Compliance
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01-01-2004, 04:22 PM #3Aspiring Evangelist
- Join Date
- Aug 2003
- Posts
- 433
Talking to some, but nothing finalized yet. So in response to your question, yes.
Thanks.
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01-02-2004, 06:36 PM #4WHT Addict
- Join Date
- Oct 2003
- Posts
- 111
What deal did you get from TouchSupport?
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01-02-2004, 10:28 PM #5Aspiring Evangelist
- Join Date
- Aug 2003
- Posts
- 433
For SM servers their deal is $74.95, no other fees. It is discounted because of SM's silver plan.
Btw, they did say that their plan covers all our needs.
I guess overall still among the best if you really need peace of mind as they fix your issues without you going after them.
They give you their DEDICATED TECH plan in this price.
Thanks.