12-31-2003, 02:02 PM
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Junior Guru Wannabe
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Join Date: Jul 2003
Location: Missouri
Posts: 41
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Forgive my ignorance that I am about to show - because this side of network administration is definately not my strong suit - (that's why I pay for managed service)
I've been trying to get to another of my fave hosting related forums and have been unable to all morning although I can get everywhere else I have tried. So I ran a tracert to see what comes up and here it is:
Quote:
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.
Tracing route to hosthideout.com [64.62.140.215]
over a maximum of 30 hops:
1 * * * Request timed out.
2 12 ms 11 ms 17 ms 172.30.40.113
3 16 ms 17 ms 16 ms 12.125.74.21
4 18 ms 17 ms 19 ms gbr6-p80.sl9mo.ip.att.net [12.123.24.238]
5 19 ms 20 ms 17 ms tbr2-p013601.sl9mo.ip.att.net [12.122.11.125]
6 41 ms 36 ms 25 ms tbr2-cl7.cgcil.ip.att.net [12.122.10.45]
7 26 ms 24 ms 23 ms ggr1-p3100.cgcil.ip.att.net [12.122.11.210]
8 38 ms 38 ms 37 ms att-gw.chi.above.net [192.205.31.206]
9 38 ms 37 ms 38 ms so-2-2-0.cr1.ord2.us.above.net [208.185.0.189]
10 78 ms 76 ms 76 ms so-3-1-0.mpr3.sjc2.us.above.net [64.125.30.209]
11 76 ms 76 ms 76 ms pos1-0.mpr1.pao1.us.above.net [209.249.0.121]
12 79 ms 79 ms 77 ms 209.249.11.45.he.net [209.249.11.45]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * 86 ms pos9-0.gsr12012.fmt.he.net [216.218.147.26]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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So from this would I make a correct assumption that there is definately an issue at he.net? I have no sites/servers on this backbone (thank goodness I guess) - but I do wish I could drop in on Chicken to browse 
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12-31-2003, 02:09 PM
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Web Hosting Master
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Join Date: Jul 2002
Location: Nashville, TN
Posts: 2,043
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I am also having problems getting to HHO 
It actually looks more like a specific server problem (from quick look into it)..as he.net works and traces / pings to other servers work fine.
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12-31-2003, 02:09 PM
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Web Hosting Master
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Join Date: May 2002
Location: Sunny California
Posts: 1,679
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It appears to be down from here as well, and a traceroute ends up at HE. Looks like fastservers.net is down as well -- that could be his provider.
Surprised a site like that is single-homed... but I suppose that's another topic of discussion.
-Erica
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12-31-2003, 02:15 PM
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Junior Guru Wannabe
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Join Date: Jul 2003
Location: Missouri
Posts: 41
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ah - so instead of assuming a whole provider issue I should have followed that trace with one directly to he.net - which then yields
Quote:
Tracing route to he.net [216.218.186.2]
over a maximum of 30 hops:
1 * * * Request timed out.
2 12 ms 12 ms 18 ms 172.30.40.113
3 17 ms 40 ms 17 ms 12.125.74.21
4 16 ms 18 ms 16 ms gbr6-p80.sl9mo.ip.att.net [12.123.24.238]
5 24 ms 18 ms 31 ms tbr2-p013601.sl9mo.ip.att.net [12.122.11.125]
6 27 ms 46 ms 24 ms tbr2-cl7.cgcil.ip.att.net [12.122.10.45]
7 37 ms 25 ms 27 ms ggr1-p3100.cgcil.ip.att.net [12.122.11.210]
8 40 ms 39 ms 40 ms att-gw.chi.above.net [192.205.31.206]
9 39 ms 39 ms 40 ms so-2-2-0.cr1.ord2.us.above.net [208.185.0.189]
10 79 ms 75 ms 76 ms so-6-2-0.mpr3.sjc2.us.above.net [64.125.30.217]
11 79 ms 79 ms 78 ms so-2-0-0.er10a.sjc2.us.above.net [64.125.30.90]
12 76 ms 76 ms 94 ms 208.185.182.61.he.net [208.185.182.61]
13 77 ms 76 ms 90 ms he.net [216.218.186.2]
Trace complete.
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Based on that and my previous (original) - how would I then pinpoint that it was the specific server, in order to know who to direct an inquiry to?
Moderators - please adjust the title of the thread appropriately so I don't mislead about this provider. My apologies.
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12-31-2003, 02:26 PM
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Web Hosting Master
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Join Date: Jul 2002
Location: Nashville, TN
Posts: 2,043
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12-31-2003, 02:31 PM
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Retired Moderator
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Join Date: Mar 2003
Location: United States
Posts: 3,675
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I noticed the HHO page half loaded this morning then quit on me and I could not get back. I was wondering what's up. Hopefully they'll have this fixed soon, but as others have said it looks to be just a problem with that one server.
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12-31-2003, 03:19 PM
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Junior Guru Wannabe
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Join Date: Jul 2003
Location: Missouri
Posts: 41
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Quote:
Tracing route to hosthideout.com [64.62.140.215]
over a maximum of 30 hops:
1 * * * Request timed out.
2 16 ms 13 ms 12 ms 172.30.40.113
3 24 ms 29 ms 21 ms 12.125.74.21
4 18 ms 24 ms 58 ms gbr6-p80.sl9mo.ip.att.net [12.123.24.238]
5 25 ms 17 ms 18 ms tbr2-p013601.sl9mo.ip.att.net [12.122.11.125]
6 24 ms 54 ms 40 ms tbr2-cl7.cgcil.ip.att.net [12.122.10.45]
7 29 ms 24 ms 29 ms ggr1-p3100.cgcil.ip.att.net [12.122.11.210]
8 42 ms 43 ms 52 ms att-gw.chi.above.net [192.205.31.206]
9 38 ms 38 ms 41 ms so-2-2-0.cr1.ord2.us.above.net [208.185.0.189]
10 77 ms 79 ms 79 ms so-3-1-0.mpr3.sjc2.us.above.net [64.125.30.209]
11 79 ms 75 ms 76 ms pos1-0.mpr1.pao1.us.above.net [209.249.0.121]
12 78 ms 77 ms 80 ms 209.249.11.45.he.net [209.249.11.45]
13 79 ms 78 ms 79 ms pos2-0.gsr12012.fmt.he.net [64.62.249.121]
14 89 ms 80 ms 80 ms gsr-fremont-ultraservers.hyperspace [64.71.160.4
6]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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Well, it's reflecting a slight change, but as you can see it's still not resolving. Based on the updates to the Fastservers outage thread, it does appear that this is a routing issue, correct.
Incidentally - I believe NOC24's server that has been such a problem may also be affected by this apparent he.net backbone issue.
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12-31-2003, 04:08 PM
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Web Hosting Master
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Join Date: Jun 2000
Location: Southern California
Posts: 12,121
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Yep, they were having some problems. They have been working on it and it has been fine for me now.
Quote:
Originally posted by Simpli-Erica
Surprised a site like that is single-homed... but I suppose that's another topic of discussion.
-Erica
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I'm not sure how to beef things up to prevent this again. Even if I had a script back up and duplicate the database, I'm not sure I'd want a second database to record new posts, and how I'd then switch back. Seems that would be ugly?
I can get two servers on different networks to get to the database, but if the databse is on the dead network, the 2nd server won't be able to connect to it.
If anyone has any suggestions, I'd love to hear 'em.
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12-31-2003, 04:17 PM
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Junior Guru Wannabe
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Join Date: Jul 2003
Location: Missouri
Posts: 41
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Whew I'm getting there now!
And other places apparently on that backbone.
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12-31-2003, 04:30 PM
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WHT Addict
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Join Date: Apr 2002
Location: Cornfield
Posts: 131
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Chicken: I know that forums.amd.com is a 2-server failover-type load balance, and they use some weird setup of slave-master mySQL arrangements.
Whatever they have works great - Whenever one of the machines is down, the other takes over fine, and when both are back up, the differences in the DB are resolved.
Invision Power Services directly manages the forum, perhaps you could inquire with them.
Last edited by MarlboroMan; 12-31-2003 at 04:35 PM.
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12-31-2003, 05:00 PM
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Web Hosting Master
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Join Date: Jun 2000
Location: Southern California
Posts: 12,121
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Will do, thogh would that have helped in the case today (the actual server wasn't down).
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