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  #1  
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Join Date: Dec 2003
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Top Shopping Cart Features you can't live without


What are the top shopping cart features you can't live without? I am interested in your ideas and suggestions. Thanks.



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  #2  
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Join Date: Dec 2003
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Well, johnroger, I think the most important feature I needed was the support. Me being a non-PHP guy I needed the help of the professionals to help me. That is why I chose digiSHOP. I am telling you, man, this cart is the best thing on the market today!

  #3  
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The E-Commerce Answer Guy
 
Join Date: Aug 2003
Location: Chesapeake, VA
Posts: 3,375
Well - here is a quick list of features that you might consider to be valuable in any shopping cart system:

- Ability to have multiple product attributes (size, color, value-adds, and ability to have different pricing for attributes)

- Ability to have cross-selling (i.e. if you buy prod X, offer prod Y)

- Ability to allow easy check out that is hassle-free for customer

- Ability to setup affiliates for 3rd party link tracking & referrals

- Ability to setup coupons and discount codes for sales

- Ability to have the ability to calculate S&H based upon custom formulas, shipping tiers (units, price, cost) or courier integration

- Ability to pass transaction data in real-time for customized real-time inventory management and tracking

- Ability to generate fulfillment orders for fulfillment centers/warehouses whereby the packing slips are printed

- Ability to handle continuity and recurring billing capacity

- Nice sales and visit reports, preferably with conversion details

- Seamless integration with the merchant's gateway/account

- Solid support with the system in a way that allows it to be expanded and adjusted over time

Hope that info is helpful!

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  #4  
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Join Date: Oct 2003
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Adding to Chris's outstanding list above....

- Integrate with some sort of ERP and CRM package

- Ability to post multiple images for any single product

- Incorporate leasing options

- Accept PO's

- Notify friends of products they may be interested in

  #5  
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Join Date: Jan 2002
Location: Toronto, Canada
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Great list, Chris.

Also:
Ability to incorporate Canadian federal/provincial sales taxes.

Vito

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  #6  
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Good point Vito - also integration with Canadian Merchant Account Providers (like PSIgate for example)

  #7  
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The E-Commerce Answer Guy
 
Join Date: Aug 2003
Location: Chesapeake, VA
Posts: 3,375
In fact, since you mentioned Canadian merchants, multiple currency support overall might be a closely related one to add in too that goes right along with that.

Another feature that could be nice would be a real-time shipping tracking link / order status link. In other words, in the e-mail receipt there is a link generated by the store system that a customer can click on to see the status of the order.

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CDGcommerce.com - Trusted Merchant Account Solutions since 1998
Many thousands of successful, growing businesses benefit from our expertise every day. You can, too!
We help merchants to eliminate gateway costs, reduce & mitigate fraud and achieve streamlined PCI compliance.
Learn more today at http://www.cdgcommerce.com - we look forward to helping your business grow!

  #8  
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Join Date: Oct 2003
Posts: 129
Reporting, reporting and more reporting...

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  #9  
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The E-Commerce Answer Guy
 
Join Date: Aug 2003
Location: Chesapeake, VA
Posts: 3,375
Speaking of reporting... product-based reporting is a very useful feature.

I.e. so that you can see how many of each product SKU / prodID# have been sold over X to Y period of time.

I'm curious - what other kinds of reports have folks here in this forum found to be helpful for either yourselves or your merchants?

__________________
CDGcommerce.com - Trusted Merchant Account Solutions since 1998
Many thousands of successful, growing businesses benefit from our expertise every day. You can, too!
We help merchants to eliminate gateway costs, reduce & mitigate fraud and achieve streamlined PCI compliance.
Learn more today at http://www.cdgcommerce.com - we look forward to helping your business grow!

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