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  #1  
Old 12-19-2003, 10:16 PM
oceanm oceanm is offline
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Thumbs down

BestReseller.com Have Problem Again.


Today client complain me about can't upload and I can't create new account.

Problem : look like not enought space for create new client account in harddisk.

I think he put all account in 1 server I think it many account now harddisk full I can't create new account I lost 1 new client in this day and old client pomplain me because he can't update site.

It near new year many web must update information on web but server can't.

I think many account in 1 server makr problem about server load some time server down but when server have problem support dep. reslove problem very slowly not faster than 6 Hrs. some time 3 days.

I suggest slowreseller.com to you.



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  #2  
Old 12-19-2003, 11:32 PM
Techark Techark is offline
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You sure it is his hard disk and that your account has just not reached it's limit on the amount of space you can sell?

You can check that, go to your WHM and click on Server Information you can see how much free disk space is left on the server.

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  #3  
Old 12-20-2003, 12:04 AM
oceanm oceanm is offline
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I have space 1 Gb. to create account but when I login to WHM and click Create new Account system show /usr , /var no have enought for create new account.

When I login to cpanel it show same /var /usr not enought and temporary suspend cpanel.

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  #4  
Old 12-20-2003, 12:35 AM
inteltechs inteltechs is offline
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did you contact BestReseller?

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  #5  
Old 12-20-2003, 02:12 AM
Techark Techark is offline
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Sounds like someone needs to rotate log files or clean up some files.

Maybe they recently updated Apache it sometimes takes a core dump and fills /usr up.

DId you contact their support before posting here?

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  #6  
Old 12-20-2003, 03:03 AM
Biowaste XP Biowaste XP is offline
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BestReseller overloads the servers and oversells. Yet another example on why overselling is bad.

  #7  
Old 12-20-2003, 04:01 AM
Techark Techark is offline
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Quote:
Originally posted by Biowaste XP
BestReseller overloads the servers and oversells. Yet another example on why overselling is bad.
Are you a customer and know that as a fact?

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  #8  
Old 12-20-2003, 04:03 AM
Biowaste XP Biowaste XP is offline
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I use to work for them. A reason in which I left them.

  #9  
Old 12-20-2003, 05:43 AM
Techark Techark is offline
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Fair enough. If you have first hand knowledge of them and can back it up if challenged.

Just don't make claims you can't backup.

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  #10  
Old 12-20-2003, 09:29 AM
Biowaste XP Biowaste XP is offline
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Yeah, I should have stated that I use to work for them in my first post.

  #11  
Old 12-31-2003, 09:49 PM
ozzie123 ozzie123 is offline
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BestReseller do oversell??

When I ask to one of their representatives (Stephen), he said that they did not oversell but allow me to oversell.

  #12  
Old 12-31-2003, 10:01 PM
AFMichael AFMichael is offline
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Apparently, someone isn't telling the truth. Either way, the server seems to have used up all of its disk space.

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  #13  
Old 12-31-2003, 10:18 PM
The Pioneer The Pioneer is offline
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To clear up any misconception, BestReseller.com has three web servers and just over 110 customers.

Our servers are not overcrowded nor are they oversold.

I cannot speak on behalf of Stephen, but I can confirm that BestReseller.com permits overselling to our customers because we have the capacity to expand heavily.

If you would like to inquire further about our service or how we operate BestReseller.com, please email me directly, kyle@bestreseller.com.

Thanks.

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  #14  
Old 01-01-2004, 02:04 AM
csparks csparks is offline
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I think you need to clear up what is happening with the thread starters account. As a possbile client(not looking now, but maybe someday), I would not do business with you, until you could explain what is happening to this mans account.

-Craig

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  #15  
Old 01-01-2004, 02:23 AM
ozzie123 ozzie123 is offline
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Quote:
Originally posted by The Pioneer
To clear up any misconception, BestReseller.com has three web servers and just over 110 customers.

Our servers are not overcrowded nor are they oversold.

I cannot speak on behalf of Stephen, but I can confirm that BestReseller.com permits overselling to our customers because we have the capacity to expand heavily.

If you would like to inquire further about our service or how we operate BestReseller.com, please email me directly, kyle@bestreseller.com.

Thanks.
So, do you oversell?? You don't give any statement on your post.

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