
12-19-2003, 10:16 PM
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Newbie
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Join Date: Dec 2003
Location: Thailand
Posts: 10
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BestReseller.com Have Problem Again.
Today client complain me about can't upload and I can't create new account.
Problem : look like not enought space for create new client account in harddisk.
I think he put all account in 1 server I think it many account now harddisk full I can't create new account I lost 1 new client in this day and old client pomplain me because he can't update site.
It near new year many web must update information on web but server can't.
I think many account in 1 server makr problem about server load some time server down but when server have problem support dep. reslove problem very slowly not faster than 6 Hrs. some time 3 days.
I suggest slowreseller.com to you.
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12-19-2003, 11:32 PM
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Web Hosting Master
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Join Date: Apr 2002
Location: Australia or US depends
Posts: 5,723
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You sure it is his hard disk and that your account has just not reached it's limit on the amount of space you can sell?
You can check that, go to your WHM and click on Server Information you can see how much free disk space is left on the server.
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12-20-2003, 12:04 AM
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Newbie
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Join Date: Dec 2003
Location: Thailand
Posts: 10
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I have space 1 Gb. to create account but when I login to WHM and click Create new Account system show /usr , /var no have enought for create new account.
When I login to cpanel it show same /var /usr not enought and temporary suspend cpanel.
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12-20-2003, 12:35 AM
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Web Hosting Master
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Join Date: Feb 2003
Posts: 2,289
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did you contact BestReseller?
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12-20-2003, 02:12 AM
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Web Hosting Master
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Join Date: Apr 2002
Location: Australia or US depends
Posts: 5,723
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Sounds like someone needs to rotate log files or clean up some files.
Maybe they recently updated Apache it sometimes takes a core dump and fills /usr up.
DId you contact their support before posting here?
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12-20-2003, 03:03 AM
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Web Hosting Guru
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Join Date: Oct 2003
Posts: 329
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BestReseller overloads the servers and oversells. Yet another example on why overselling is bad.
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12-20-2003, 04:01 AM
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Web Hosting Master
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Join Date: Apr 2002
Location: Australia or US depends
Posts: 5,723
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Quote:
Originally posted by Biowaste XP
BestReseller overloads the servers and oversells. Yet another example on why overselling is bad.
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Are you a customer and know that as a fact?
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12-20-2003, 04:03 AM
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Web Hosting Guru
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Join Date: Oct 2003
Posts: 329
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I use to work for them. A reason in which I left them.
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12-20-2003, 05:43 AM
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Web Hosting Master
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Join Date: Apr 2002
Location: Australia or US depends
Posts: 5,723
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Fair enough. If you have first hand knowledge of them and can back it up if challenged.
Just don't make claims you can't backup.
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12-20-2003, 09:29 AM
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Web Hosting Guru
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Join Date: Oct 2003
Posts: 329
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Yeah, I should have stated that I use to work for them in my first post.
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12-31-2003, 09:49 PM
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Web Hosting Master
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Join Date: Aug 2003
Location: /usr/null/
Posts: 920
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BestReseller do oversell??
When I ask to one of their representatives (Stephen), he said that they did not oversell but allow me to oversell.
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12-31-2003, 10:01 PM
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Web Hosting Master
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Join Date: Nov 2003
Location: United States
Posts: 1,231
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Apparently, someone isn't telling the truth. Either way, the server seems to have used up all of its disk space.
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12-31-2003, 10:18 PM
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Web Hosting Master
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Join Date: Apr 2003
Location: Atlanta, GA
Posts: 599
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To clear up any misconception, BestReseller.com has three web servers and just over 110 customers.
Our servers are not overcrowded nor are they oversold.
I cannot speak on behalf of Stephen, but I can confirm that BestReseller.com permits overselling to our customers because we have the capacity to expand heavily.
If you would like to inquire further about our service or how we operate BestReseller.com, please email me directly, kyle@bestreseller.com.
Thanks.
__________________
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01-01-2004, 02:04 AM
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Disturbed
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Join Date: Dec 2002
Location: Jackson, MI
Posts: 1,521
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I think you need to clear up what is happening with the thread starters account. As a possbile client(not looking now, but maybe someday), I would not do business with you, until you could explain what is happening to this mans account.
-Craig
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01-01-2004, 02:23 AM
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Web Hosting Master
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Join Date: Aug 2003
Location: /usr/null/
Posts: 920
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Quote:
Originally posted by The Pioneer
To clear up any misconception, BestReseller.com has three web servers and just over 110 customers.
Our servers are not overcrowded nor are they oversold.
I cannot speak on behalf of Stephen, but I can confirm that BestReseller.com permits overselling to our customers because we have the capacity to expand heavily.
If you would like to inquire further about our service or how we operate BestReseller.com, please email me directly, kyle@bestreseller.com.
Thanks.
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So, do you oversell?? You don't give any statement on your post.
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