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  #1  
Old 12-13-2003, 01:41 PM
WCHost WCHost is offline
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Should I give out discount on...


Hello,


Well because I will have new servers on a new datacenter...should I give out low cost for the first month for them to test then after 1 month, charges back to normal?

or just charge them the normal and profit price?


Thanks

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  #2  
Old 12-13-2003, 02:27 PM
Biowaste XP Biowaste XP is offline
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I would charge them the normal going rate in which you have. You may have a new server, but why change the prices? I don't see a problem with keeping the current prices if you are still gaining clients.

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  #3  
Old 12-13-2003, 02:32 PM
thedavid thedavid is offline
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Depends...

When we moved last time, we did 99.9% of the work, and there was *no* downtime for the end-users. The only thing that they needed to do was update nameserver IP's. That said, we did end up giving a couple of them credits because of their distaste for moving.

Stay the course, and highlight why the move is a good one - what benefits they'll see in their service with the move.

-David

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  #4  
Old 12-13-2003, 04:24 PM
Esr Tek Esr Tek is offline
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LOL David, No said anything about moving.
I think you got wrong thread

To answer the original thread:
IMHO - NO you should test the server prior to putting live clients on it and keep the same (or raise if you need to) pricing.

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  #5  
Old 12-13-2003, 04:28 PM
thedavid thedavid is offline
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Quote:
Originally posted by Esr Tek
LOL David, No said anything about moving.
I think you got wrong thread
Err... Just seeing if everyone was paying attention?? Yeah. That's it

(sighs)

-David

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  #6  
Old 12-13-2003, 04:30 PM
Acsiak - Andrew Acsiak - Andrew is offline
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Personally, I think the started could have specified if he will only have new clients on the new server or move old clients.

Other than that, I totally agree with Esr Tek. You should never put active clients on an un-tested server, one of the WORST things to do in this business imho.

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  #7  
Old 12-13-2003, 04:52 PM
interactive interactive is offline
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Re: Should I give out discount on...

Quote:
Originally posted by WCHost
Hello,


Well because I will have new servers on a new datacenter...should I give out low cost for the first month for them to test then after 1 month, charges back to normal?

or just charge them the normal and profit price?


Thanks
As a sales tactic, possibly.

I would charge the normal going rate if I were you though to recoup my costs, however that's just my 2 cents.

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