12-07-2003, 11:41 PM
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Disabled
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Join Date: Dec 2003
Posts: 18
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How do you keep track of your clients information, like their name, domain name, any contact information (email, screen names, phone numbers, etc)?
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12-08-2003, 12:04 AM
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Web Hosting Master
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Join Date: Oct 2000
Location: Toronto
Posts: 1,103
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Do a search for client management software.
When people do respond, you will get 2 answers.
Modernbill, AutoPilot.
Actually, 3...Custom Built Solution
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12-08-2003, 12:20 AM
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Web Hosting Master
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Join Date: Jun 2003
Location: Nova Scotia, Canada
Posts: 4,119
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H-Sphere does it for us, but we do spreadsheet it too, for offline use
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12-08-2003, 12:30 AM
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Newbie
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Join Date: May 2003
Posts: 6
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phpmanager for us.
and a spreadsheet for offline/backup use
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12-08-2003, 12:44 AM
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Junior Guru
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Join Date: Aug 2003
Location: Dhaka
Posts: 229
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aslo name to : perlbill, clientexec,
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12-08-2003, 01:27 AM
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CISSP, CISA
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Join Date: Aug 2002
Location: Los Angeles, CA
Posts: 5,037
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We recently started using ClientExec, it is quite nice, and rather inexpensive too. Right now they advertise at $99.00.
Only negative comment I have about it right now is the trouble ticket system. It makes you assign the ticket to yourself and then other techs cant edit it from there. 
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12-08-2003, 02:09 AM
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Retired Moderator
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Join Date: Nov 2002
Location: Hot, hot Michigan...
Posts: 3,506
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Modernbill, with the databases archived locally as well (just in case).
-David
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12-08-2003, 03:36 AM
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Web Hosting Master
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Join Date: Jul 2002
Posts: 1,441
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We are currently building a MS Access DB for local and Autopilot for online management.
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12-08-2003, 03:56 AM
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Web Hosting Master
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Join Date: Aug 2003
Posts: 2,617
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ModernBill all the way. And as previously mentioned, an offline backup is always kept just in case.
Do some research as to what you need. ModernBill is great...for us...however, may not be for you. Some programs may have too many features, some may not have enough. Just take a look at what you want the software to do first, and then take a look at what is available.
Good luck!
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12-08-2003, 07:48 AM
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CISSP, CISA
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Join Date: Aug 2002
Location: Los Angeles, CA
Posts: 5,037
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ModernBill is too messy in my opinion. Not to mention that its more expensive.
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12-08-2003, 08:22 AM
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Web Hosting Master
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Join Date: Jan 2001
Location: Miami, FL
Posts: 1,023
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modernbill with active remote server syncying and also local offline backup.
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12-09-2003, 08:53 AM
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Disabled
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Join Date: Nov 2003
Posts: 489
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I'm going to check out lpanel. Not sure what to expect as it's still in its early stages though. www.lpanel.net is the url.
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12-09-2003, 09:08 AM
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Web Hosting Master
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Join Date: Jun 2002
Location: Lima
Posts: 1,080
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Quote:
Originally posted by DeathNova
We recently started using ClientExec, it is quite nice, and rather inexpensive too. Right now they advertise at $99.00.
Only negative comment I have about it right now is the trouble ticket system. It makes you assign the ticket to yourself and then other techs cant edit it from there.
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I wonder if you can disable their trouble ticket system and
use another script for that...
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12-09-2003, 10:25 AM
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Junior Guru Wannabe
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Join Date: Nov 2003
Location: New York
Posts: 89
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Is ModernBill sort of like a WHMAutoPilot? I took a really quick look and it looks similar...
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12-09-2003, 10:38 AM
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Junior Guru Wannabe
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Join Date: Dec 2003
Location: UK
Posts: 88
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Modernbill is absolutely amazing - I challenge anyone to be using all of its functions!
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