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  #1  
Old
Junior Guru
 
Join Date: Nov 2003
Location: New York
Posts: 175

Anyone use this billing software


Hello All,

I have heard and seen what I thought was all the available software for billing, however I just stumbled across this:

http://dreamcost.com/?page=hostadmin

Has anyone used this? What experience have you had with it. It seems to me from a quick look of their online demo to do more than most of the other software I have looked at.

My main concern with billing is tracking all aspects of the billing, not so much automated service.

Thanks for your opinions in advance.

Regards,
Phil



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  #2  
Old
Web Hosting Evangelist
 
Join Date: Sep 2000
Posts: 514
I don't know about now, but a year or so ago they were VERY lax on securinty and when I called them on it they said they had no plans to change. Something to do with encryption, I can't remember the exact thing I pointed out to them being so long abo. I wouldn't trust them to say the least.

  #3  
Old
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Join Date: Nov 2003
Location: New York
Posts: 175
Quote:
Originally posted by JeremyL
I don't know about now, but a year or so ago they were VERY lax on securinty and when I called them on it they said they had no plans to change. Something to do with encryption, I can't remember the exact thing I pointed out to them being so long abo. I wouldn't trust them to say the least.
You don't have any idea what it was? Anybody else? I think their software is just what I need. It does everything I am looking for and it has open source code.

Thanks,
Phil

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  #4  
Old
Web Hosting Master
 
Join Date: Jan 2002
Posts: 3,126
I would suggest you do a search

I would suggest doing a search on this board. Their support reputation is not good.

  #5  
Old
Aspiring Evangelist
 
Join Date: Jun 2002
Posts: 362
yea - by the looks of it id stay away, and go with more mainstream like ModernBill or WHM Autopilot (for WHM)

  #6  
Old
WHT Addict
 
Join Date: Nov 2003
Location: NZ
Posts: 102
Or Whois.Cart,

Support should be a factor when deciding what software to use.

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  #7  
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Junior Guru
 
Join Date: Nov 2003
Location: New York
Posts: 175
I do agree that support should be a priority for deciding on a product to use.

However I have looked at almost every billing program around and not one of them does everything that I need. The closest one is ModernBill, but I don't like software that I can't get at. The source is available on HostAdmin which means if they ever go out of business I still have my software that I can actually fix if I need to. If ModernBill left tommorow then what? For something as important as billing I would think it is important to have alot of options.

Regards,
Phil

  #8  
Old
Disabled
 
Join Date: Dec 2003
Posts: 1
I have used hostadmin and I think it is better than modernbill. It has many features and I havent had any problems yet!

  #9  
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Join Date: Nov 2003
Location: New York
Posts: 175
Quote:
Originally posted by rackserv
I have used hostadmin and I think it is better than modernbill. It has many features and I havent had any problems yet!
Thanks for this info, I have sent an email to their support with questions. Depending on how long they take to answer is going to be part of my decision.

Phil

  #10  
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Web Hosting Master
 
Join Date: Aug 2003
Location: USA
Posts: 1,030
I would do a lot of research into this. Once you pick one, it will be hard to migrate to another system if you expand quickly. So pick something that can grow with your business without putting a load on your servers...

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  #11  
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Head Geek
 
Join Date: May 2003
Location: Norman, OK
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It has a nice little bug where users can login to one another's billing management based on poorly coded sessions. Just to let you know.

Unfortunately you can't see for yourself as their forums are blocked by anyone without a license.

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  #12  
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Join Date: Dec 2003
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Quote:
Originally posted by rackserv
I have used hostadmin and I think it is better than modernbill. It has many features and I havent had any problems yet!
For how long have you used it?

m.

  #13  
Old
Web Hosting Master
 
Join Date: Nov 2003
Location: Southern Cal
Posts: 1,288
Quote:
Originally posted by mesopia(Jay)
It has a nice little bug where users can login to one another's billing management based on poorly coded sessions. Just to let you know.

Unfortunately you can't see for yourself as their forums are blocked by anyone without a license.
Which software are you referring to?

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  #14  
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Join Date: Nov 2003
Location: New York
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I believe he is talking about HostAdmin. I have heard rumors about this, but I haven't seen it or proved it yet.

More info please?!?!

Regards,
Phil

  #15  
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Join Date: May 2003
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I was talking about HostAdmin.

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