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  1. #1
    Join Date
    Mar 2001
    Location
    Ireland
    Posts
    1,354

    Paysystems contact numbers

    Does anybody have the contact numbers for Paysystems in Europe? They used to have their UK number on their site, but it's not there anymore.
    Blacknight
    ICANN accredited domain registrar

  2. #2

    PS contact #

    The number to contact PaySystems is:

    1.514.227.6868

    or toll free;

    1.866.699.9021

    For Merchant Support;
    866.699.9023

    Thanks
    Paul
    PaySystems

  3. #3
    Join Date
    Mar 2001
    Location
    Ireland
    Posts
    1,354
    Those are the US numbers, which are of no use
    Blacknight
    ICANN accredited domain registrar

  4. #4
    Unfortunately there are no European numbers for customer service.

    This number is available to international callers
    1.514.227.6868

    Paul

  5. #5
    Join Date
    Mar 2001
    Location
    Ireland
    Posts
    1,354
    Originally posted by pablo514
    Unfortunately there are no European numbers for customer service.

    This number is available to international callers
    1.514.227.6868

    Paul
    There used to be before.
    Frankly I find their customer service to be lacking. I contacted them directly about a number of issues including the telephone number and they weren't in the least bit helpful.
    They didn't even tell me that they had discontinued the European number
    Blacknight
    ICANN accredited domain registrar

  6. #6
    I agree there customer service is somewhat lacking, they don't reply to half of my emails and live support is useless because 99% of the time they can't answer your questions and tell you to email support.

  7. #7

    Support

    The absolute best way to contact PaySystems support is to create a ticket in the Merchant Control Center.

    If the ticket is not answered satisfactorily within a certain time limit it jumps a level (to management).

    Thanks
    Paul

  8. #8
    Join Date
    Mar 2001
    Location
    Ireland
    Posts
    1,354
    Paul

    It would be a hell of a lot simpler if there was a number of European merchants and IF the support queries were answered satisfactorily.
    Blacknight
    ICANN accredited domain registrar

  9. #9
    Join Date
    Feb 2003
    Location
    Taiwan
    Posts
    1,271
    sorry..

    Paul, Can you tell me your email address? I have a question regarding the check I received.

    Thanks
    Toeki - a Fikarast Co., Ltd. business (Accredited .WS & CentralNIC Registrar)
    We accept PayPal, Bank Transfers and all crypto currencies (BTC, ETC, LTC ...etc)
    █Domain Registration http://www.toeki.net

  10. #10

    pchenier@paysystems.com

    *

  11. #11
    Join Date
    Oct 2000
    Location
    Toronto
    Posts
    1,110
    Quite frankly the live help is quite imcompetent...Or they just don't care. They don't have answers to the smallest things.

    Telephone support has been excellent for me.

    Email...Don't even bother! They never respond.

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