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The best HelpDesk system! and its Free!

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  #1  
Old 11-28-2003, 10:56 AM
cDedicated.com cDedicated.com is offline
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Posts: 350

The best HelpDesk system! and its Free!


http://forums.exocrew.com/index.php?showforum=36

i already found few companies which use it like
http://www.**********.com
and if i remember right
http://www.transparenthosting.com


This helpDesk includes:
::0.2 Releases::

0.2 Beta1 Releases: November 27, 2003.


::0.1 Releases::

0.1 Final Released: November 22, 2003.
0.1 Beta 2 Released: November 20, 2003.
0.1 Beta Released: November 18, 2003.


Project Start Date: November 10, 2003.

FEATURES:

- Easy customization, by editing the templates to suit your site
- Easy Installation through Automated steps
- Administrator, Staff, Member Area
- Fast And Easy Live Chat
- Specify the viewable Tickets / Page
- Fetch mail through an IMAP/POP3 Server and convert to tickets
( On Administrators or Staff Login)

Admin Area
- View/Add/Edit/Delete/Email Members
- View/Add/Edit/Delete/Email Staff
- View/Add/Edit/Delete/Email Administrators
- Change Configurations
- Edit Own Profile
- Add/Edit/Delete Groups (a.k.a. Departments)
- View tickets statistics
- Send/View Private Messages
- Open Close Registrations
- Open/Close/Edit Tickets
- Edit/Add/Delete Responses
- Live Chat Responder

Staff Area
- Edit/Open/Close Tickets
- Create New Tickets
- Add/Edit Responses
- Take Ownership of Tickets
- Send/View Private Messages
- Live Chat Responder
- Edit Own Profile

Member Area
- Edit/Open/Close Own Tickets
- Create New Tickets
- Add/Edit Responses
- Send/View Private Messages
- Live Chat with Staff/Admin
- Edit Own Profile


Downloadable from here
http://exocrew.com/download.php?file=ExoPHPDesk.zip

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  #2  
Old 11-28-2003, 11:14 AM
NexDog NexDog is offline
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Was just looking at it today actually. Looks pretty good.

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  #3  
Old 11-28-2003, 01:02 PM
Saryooo Saryooo is offline
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Great Great Great....

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  #4  
Old 11-28-2003, 05:48 PM
daveman daveman is offline
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Too bad they only will import mail from one address at a time.

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  #5  
Old 11-28-2003, 08:23 PM
jay007 jay007 is offline
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*

Looks good but prefer http://helpdesk.oneorzero.com

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  #6  
Old 11-28-2003, 11:14 PM
adame adame is offline
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I like it.

Looks better than osTicket.

Thanks Ronikil.


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  #7  
Old 11-28-2003, 11:37 PM
Cirtex Cirtex is offline
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Location: New York City
Posts: 7,393
it looks similar to Edgepanel, hmm so many free helpdesks now adays, all look so good, wonder if i should switch from perldesk

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  #8  
Old 11-30-2003, 05:36 AM
cDedicated.com cDedicated.com is offline
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Quote:
Originally posted by daveman
Too bad they only will import mail from one address at a time.

http://php.exocrew.com/?view=scripts&type=exodesk

you can go and offer new things and new whiss in the whish list on there forum.

And they will add it.

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  #9  
Old 11-30-2003, 08:28 AM
sprintserve sprintserve is offline
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Do they do email piping?

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  #10  
Old 11-30-2003, 09:54 AM
blacknight blacknight is offline
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What's your connection to them?

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  #11  
Old 11-30-2003, 10:09 AM
NexDog NexDog is offline
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Funny question.

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  #12  
Old 11-30-2003, 10:16 AM
blacknight blacknight is offline
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I just find it a little odd that a newbie with a very low post count should come on here and start posting in detail about some new software.
If they are connected to the software then they should not be posting it here but in the related offers and requests.

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  #13  
Old 11-30-2003, 11:16 AM
sprintserve sprintserve is offline
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Given the software is free, and from his past posts, he hasn't exactly been plugging the software, I think we can give him the benefit of doubt.

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  #14  
Old 11-30-2003, 11:56 AM
SuperBaby SuperBaby is offline
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Try @1 Helpdesk XP Version 3.0 at www.upoint.net/cgiscripts.updn

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  #15  
Old 11-30-2003, 02:19 PM
Apoc Apoc is offline
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Heh this looks like plain advertising to me, wouldn't surprise me if you work for them.

Sprintserver: I think like every helpdesk software supports email piping..

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