http://forums.exocrew.com/index.php?showforum=36
i already found few companies which use it like
http://www.**********.com
and if i remember right
http://www.transparenthosting.com
This helpDesk includes:
::0.2 Releases::
0.2 Beta1 Releases: November 27, 2003.
::0.1 Releases::
0.1 Final Released: November 22, 2003.
0.1 Beta 2 Released: November 20, 2003.
0.1 Beta Released: November 18, 2003.
Project Start Date: November 10, 2003.
FEATURES:
- Easy customization, by editing the templates to suit your site
- Easy Installation through Automated steps
- Administrator, Staff, Member Area
- Fast And Easy Live Chat
- Specify the viewable Tickets / Page
- Fetch mail through an IMAP/POP3 Server and convert to tickets
( On Administrators or Staff Login)
Admin Area
- View/Add/Edit/Delete/Email Members
- View/Add/Edit/Delete/Email Staff
- View/Add/Edit/Delete/Email Administrators
- Change Configurations
- Edit Own Profile
- Add/Edit/Delete Groups (a.k.a. Departments)
- View tickets statistics
- Send/View Private Messages
- Open Close Registrations
- Open/Close/Edit Tickets
- Edit/Add/Delete Responses
- Live Chat Responder
Staff Area
- Edit/Open/Close Tickets
- Create New Tickets
- Add/Edit Responses
- Take Ownership of Tickets
- Send/View Private Messages
- Live Chat Responder
- Edit Own Profile
Member Area
- Edit/Open/Close Own Tickets
- Create New Tickets
- Add/Edit Responses
- Send/View Private Messages
- Live Chat with Staff/Admin
- Edit Own Profile
Downloadable from here
http://exocrew.com/download.php?file=ExoPHPDesk.zip