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Providers and Network Outages and Updates Problems accessing the center or your servers? Post them here. Keep everyone informed. This forum is provided to discuss current outage issues and to allow a way for customers and providers to communicate. Comments by non-customers will be removed. Reviews are only suitable in the appropriate main forum category.
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Staminus down

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  #1  
Old 11-19-2003, 06:58 AM
popdirt popdirt is offline
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Join Date: Jul 2002
Posts: 49
Exclamation

Staminus down


for about 15 minutes now... appears to be network-wide.

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  #2  
Old 11-19-2003, 08:57 AM
AKavanaugh AKavanaugh is offline
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Posts: 553
This should be in the outages forum...

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  #3  
Old 11-19-2003, 10:20 AM
BigJ406 BigJ406 is offline
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Join Date: Jan 2003
Posts: 201
Staminus is down?

All of our servers from Staminus have been down for about 2 hrs now, does anyone have the same problem or just me? No answering phone, can't get to their site either...I really wanna know what's going on to tell our clients

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  #4  
Old 11-19-2003, 10:25 AM
Daryl Daryl is online now
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Join Date: Oct 2003
Posts: 912
They are done for me...you might want to call Mahvi at 949-551-3385 and check out what is going on

Good Luck and hope everything is back to normal for you soon.

Regards

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  #5  
Old 11-19-2003, 10:37 AM
AKavanaugh AKavanaugh is offline
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There's already a post for this in the outages forum.

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  #6  
Old 11-19-2003, 11:05 AM
BigJ406 BigJ406 is offline
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I called, no answer

Where's the outage forums btw?

THanks

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  #7  
Old 11-19-2003, 11:09 AM
AKavanaugh AKavanaugh is offline
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  #8  
Old 11-19-2003, 04:18 PM
toro toro is offline
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Join Date: Feb 2002
Location: South California
Posts: 293
Hello,
It was an outage caused by an error on our main uplink's router, thus ISP-related. It affected customers that were specifically advertised over that network so to compensate, we are crediting 50% off those customers' entire bill. If you were an affected customer, please contact billing@staminus.net and request credit.

An upgrade is scheduled for the 24th of this month which will prevent this from occuring again.

My apologies to all. I hope the credit reimbursement will satisfy any issues.

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