Web Hosting Talk : Web Hosting Main Forums : Hosting Software and Control Panels : WHMAP and PAYSYSTEMS

[eliquid]

I finally talked this lady into hosting with me.. up till now I only took paypal orders.

She paid by paysystems ( my first paysysytems order) and whmautopilot set her up automatically. i assumed she made payment since whmautopilot set her up.

I just now checked and paysystems doesnt show any new orders or anything.. all zeros.

Thinking a problem with the order page might be in hand, I follow all the steps she did for ordering and when I land at the paysystems page, my name comes up (so I know Im using the right client ID in WHMAP for PAYSYSTEMS) but it says the product is Basic [.tester] my hosting package is Basic, but whats this [.tester] ? I am trying to see if WHMAP has a "test" mode.. im on 2.3.0 and dont see anything like that at all enabled for paysystems.

Also at paysystems it sayd I am on TPP-Pro and that it is Live.. account is created but no money in bank... this is a trusted friend so I know its not fraud

anyone have experince on this? I posted at WHMAP forums, but trying to see if anyone has had this problem

[Senad]

Something is wrong with paysystems. I'm having the same error. I e-mailed them last night and am waiting for a chat representative right now...

Contact them via Live Chat and they will fix the problem.

[eliquid]

ok .. at WHMAP they are saying the [.tester] is the domain name entered into the system when buying.

Also was said paysystems is about 3 to 4 hours behind on updating MCC and sending out emails.. can anyone else vouch for this? Are they really that slow

[Senad]

Not slow since they check the cards for fraud, although not very accurate IMHO

[Odd Fact]

Moved to a more appropriate forum.

[TowerHost]

Originally posted by eliquid
ok .. at WHMAP they are saying the [.tester] is the domain name entered into the system when buying.

Also was said paysystems is about 3 to 4 hours behind on updating MCC and sending out emails.. can anyone else vouch for this? Are they really that slow

As far as I know the emails are sent about 3 times per day, so I can definately see a delay of 3-4 hours for email notification. Perhaps they've updated their system but that's what it use to be....

[eBoundary]

Nope it always takes 2-3 hours for the order to show in the mcc control panel, it is anything from 1-48 hours after that before the funds are actually captured.

I've notice Amex and discover cards get processed quite a bit faster than visa/master card (as in total time from order to captured is under 3 hours)