Web Hosting Talk : Web Hosting Main Forums : Industry Announcements : Providers and Network Outages and Updates : FYI for those in DC2

[Matt]

Just an FYI to hopefully prevent a flood of "is DC2 down?" threads:

From DC2
Hello everyone. In an effort to better serve our DC2 customers we are installing our own Edge router at DC2. This will enable us to be independent of the AZinternet/Cybertrails routers and then issues they have had in the past. We will be installing our own Edge router on Monday afternoon at 5pm local time (mst). We know its short notice but its the best we can do given the circumstances. During this time we will be installing our router and configuring the network so that Atjeu will be advertising all its own IPs and routes via BGP at DC2, the same way we now do it at DC1. This will provide better stability and reliability and far better control for us over the network at DC2. This is the first step in our improvements at DC2. Next, we plan to add a DS3 connection between DC1 and DC2 so that they share the same network. That way traffic could be shared between the 2 networks and if the current network at DC2 goes down, traffic could just route out the DC1 network and vice versa. This will provide greatly improved uptime, we hope 100% for both data centers, and if you have a server at both data centers, you will have a direct connection between the two data centers. In order to install the connection between the two data centers we first need to become more independent at DC2 by installing our own edge router. This is what the maintenance window is for tomorrow. The window will be from 5pm to 7pm local time. During this time the network WILL go down a few times as we install the router, configure the router and switch over to running BGP at DC2. That does not mean the network will be down for 2 hours. It simply means that there will be a few interruptions that we are guessing will be about 5 minutes or so between 5 and 7 pm local. All of this is in an effort to better serve you and provide a more reliable and unmatched network. We are sorry for the late notice and any inconvenience this may cause but this work will result in great benefit to you, our customer.

[Vladimir S.]

I think that you have missed something

Its about Atjeu DC2

[Vladimir S.]

MY server @ Atjeu is down for more then 30 minutes...
Very bad...

[root@customer** /root]# ping ns1.vipdns.net
PING ns1.******.net (162.42.***.**) from 64.246.*.** : 56(84) bytes of data.

--- ns1.******.net ping statistics ---
88 packets transmitted, 0 packets received, 100% packet loss

Cant connect to remote rebooter too

[Vladimir S.]

(i've removed domain names and IPs)

Just connected to rebooter and rebooting from it because server is till offline...

[Matt]

Originally posted by Vladimir S.
I think that you have missed something

Its about Atjeu DC2

Sorry, when I think of the term DC2 I think of of Atjeu automatically. Force of habit.

[Vladimir S.]

DC2 is still down... my server is down for about 1.5hours

Got reply from Atjeu:
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[Tech: Atjeudude, Status: In Progress] Mon Nov 3, 2003 <BR> 07:41 PM
we still working on the network your server is not down. We are having routing issues. Wil have it fixd ASAP.

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Its crazy, i cant send/receive important emails because i cant access my server...

[atjeu]

DC2 was down for scheduled maintenance, the installation of an edge router. It was down for about 30 minutes during this period. We apologize for any inconvenience but the step was necessary.