Web Hosting Talk : Web Hosting Main Forums : Industry Announcements : Providers and Network Outages and Updates : Is ServInt down now?

[piramida]

Can you please check if servint is really down or is it a routing problem from europe only?

my trace reads like this

  6    71 ms    68 ms    74 ms  sl-gw10-sto-2-1.sprintlink.net [80.77.97.85]
  7    74 ms    68 ms    71 ms  sl-bb20-sto-8-0.sprintlink.net [80.77.96.37]
  8    71 ms    71 ms    68 ms  sl-bb21-sto-15-0.sprintlink.net [80.77.96.34]
  9    79 ms    79 ms    79 ms  sl-bb21-cop-12-0.sprintlink.net [213.206.129.33]
 10   102 ms    85 ms    84 ms  sl-bb21-ham-13-0.sprintlink.net [213.206.129.58]
 11   211 ms    86 ms   277 ms  sl-bb20-ham-15-0.sprintlink.net [217.147.96.45]
 12   181 ms   201 ms    92 ms  sl-bb21-ams-14-0.sprintlink.net [213.206.129.49]
 13   103 ms   203 ms   201 ms  sl-bb20-ams-15-0.sprintlink.net [217.149.32.33]
 14   134 ms    95 ms    95 ms  213.206.131.50
 15    98 ms    98 ms   100 ms  zcr2-ge-2-0-0.Amsterdamamt.cw.net [208.173.220.130]
 16    98 ms    97 ms   100 ms  bcr2-so-2-0-0.Amsterdam.cw.net [208.173.209.197]
 17   169 ms   174 ms   174 ms  dcr2-loopback.NewYork.cw.net [206.24.194.100]
 18   171 ms   169 ms   169 ms  agr3-so-6-0-0.NewYork.cw.net [206.24.207.202]
 19   172 ms   172 ms   171 ms  acr2-loopback.NewYork.cw.net [206.24.194.62]
 20   182 ms   179 ms   180 ms  206.24.193.206
 21   244 ms   249 ms   246 ms  nycmny2wcx3-pos11-0.wcg.net [64.200.87.85]
 22   250 ms   246 ms   246 ms  nycmny2wcx2-oc48.wcg.net [64.200.87.77]
 23   251 ms   246 ms   248 ms  hrndva1wcx2-oc48.wcg.net [64.200.240.46]
 24   248 ms   246 ms   243 ms  anhmca1wcx3-oc48.wcg.net [64.200.240.29]
 25   248 ms   248 ms   246 ms  anhmca1wcx2-pos9-0.wcg.net [64.200.141.61]
 26   245 ms   241 ms   243 ms  lsanca3lcx1-pos6-0.wcg.net [64.200.140.70]
 27   243 ms     *        *     lsanca3lcx1-nexgen-gige.wcg.net [64.200.139.94]
 28     *        *        *     Request timed out.
 29     *      322 ms   317 ms  qcy-m20-ge2-1-0.gnaps.net [199.232.44.1]
 30   330 ms   325 ms   325 ms  ash-m20-at0-2-0.gnaps.net [199.232.44.53]
 31     *        *        *     Request timed out.
 32     *        *        *     Request timed out.
 33     *        *        *     Request timed out.
 34     *        *        *     Request timed out.

[LP-Trel]

Use http://www.siteuptime.com/ 's quick check service to see.

If it reports down, I'll bet it down.

Good luck!

[stevez]

It's down for me too.

[piramida]

yeah right it and alertra reports OK.

but it is down for everyone in russia. weird stuff

[LP-Trel]

The connection they use to Russia/Europe could be having routing trouble.

Not all that werid..

[piramida]

seems back online; though from sweet 20 hops now up to all 30 and going through wcg instead of gnaps.

[Mrdredd]

BGP4 probably taking place

[Senad]

Website and Forums are down for me. Is anybody else getting this? Here is my tracert:

1 10 ms 21 ms 27 ms 10.160.152.1
2 11 ms 9 ms 11 ms 10.160.152.1
3 7 ms 9 ms 21 ms 12.244.104.33
4 9 ms 9 ms 10 ms 12.244.68.65
5 11 ms 11 ms 24 ms 12.118.239.57
6 9 ms 12 ms 9 ms tbr2-p012301.cgcil.ip.att.net [12.123.6.13]
7 31 ms 16 ms 18 ms tbr2-cl7.sl9mo.ip.att.net [12.122.10.46]
8 * * * Request timed out.
9 30 ms 29 ms 29 ms ggr1-p380.dlstx.ip.att.net [12.122.12.94]
10 30 ms 46 ms 31 ms IPP-dllstx9lce1-pos5-0.wcg.net [64.200.232.201]

11 * * * Request timed out.

[Senad]

Still Down, is anybody else getting this or is it just part of my connection?
The packets seem to be lost around Arlington, VA.
Pinged other hosts in New England Area (nocster and ezzi) all is fine.

[TotalChoice]

Contact them as they appear to have a network issue.

[Senad]

Their contact is noc@servint.net, kinda hard to contact them when I can't even reach them. I never obtained a phone # to contact them (I don't believe they even have one ).

[TotalChoice]

1-800-573-7846 (press 4 then press 1).

[anon-e-mouse]

From Australia:

traceroute to Servint.net (209.50.251.77), 30 hops max, 40 byte packets
1 FastEthernet6-0.civ-service1.Canberra.telstra.net (203.50.1.65) 0.466 ms 0.358 ms 0.418 ms
2 GigabitEthernet3-0.civ-core2.Canberra.telstra.net (203.50.10.129) 0.405 ms 0.347 ms 0.438 ms
3 GigabitEthernet2-2.dkn-core1.Canberra.telstra.net (203.50.6.126) 0.618 ms 0.482 ms 0.611 ms
4 Pos4-1.ken-core4.Sydney.telstra.net (203.50.6.69) 4.044 ms 4.051 ms 4.055 ms
5 10GigabitEthernet3-0.pad-core4.Sydney.telstra.net (203.50.6.86) 4.344 ms 4.173 ms 4.323 ms
6 GigabitEthernet0-1.syd-core01.Sydney.net.reach.com (203.50.13.246) 4.363 ms 4.132 ms 4.205 ms
7 i-13-2.sjc-core01.net.reach.com (202.84.143.41) 193.278 ms 192.746 ms 192.65 ms
8 i-11-0.chi-core01.net.reach.com (202.84.143.58) 258.303 ms 258.332 ms 258.34 ms
9 i-12-0.eig-core01.net.reach.com (202.84.143.86) 290.764 ms 290.545 ms 290.447 ms
10 i-10-0.nwk-core01.net.reach.com (202.84.143.90) 290.783 ms 290.699 ms 290.768 ms
11 i-3-1.nwk02.net.reach.com (202.40.148.122) 291.614 ms 291.33 ms 291.442 ms
12 nyiix.ge-2-2-0.gbr1.nyc.nac.net (198.32.160.20) 291.787 ms 291.68 ms 291.605 ms
13 0193.at-3-1-0.gbr1.ash.nac.net (209.123.11.109) 299.127 ms 298.498 ms 299.31 ms
14 ash-m20-ge0-0-0.gnaps.net (207.99.39.158) 298.616 ms 298.794 ms 298.621 ms
15 f3-0.br1.mcl1.cent.net (199.232.56.26) 299.655 ms 299.821 ms 299.634 ms
16 www.servint.net (209.50.251.77) 299.941 ms 299.775 ms 299.973 ms

[Senad]

More than 3 hours of downtime...
I'm calling them right now. I'll give you all an update on what is actually happening.

[TotalChoice]

Tracing route to servint.com [209.50.251.77]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 192.168.1.1
2 16 ms <10 ms 16 ms 10.68.184.1
3 16 ms <10 ms 16 ms 172.30.171.17
4 <10 ms 15 ms <10 ms 172.30.171.58
5 <10 ms 16 ms <10 ms 68.60.32.54
6 16 ms 16 ms 15 ms 12.118.239.41
7 <10 ms 31 ms 16 ms tbr2-p012301.cgcil.ip.att.net [12.123.6.13]
8 16 ms 31 ms 16 ms tbr2-cl7.sl9mo.ip.att.net [12.122.10.46]
9 32 ms 31 ms 47 ms tbr2-cl6.dlstx.ip.att.net [12.122.10.90]
10 31 ms 32 ms 31 ms ggr1-p370.dlstx.ip.att.net [12.123.16.245]
11 31 ms 47 ms 31 ms IPP-dllstx9lce1-pos5-0.wcg.net [64.200.232.201]

12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Its not just your connection that's for sure.