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  1. #1
    Join Date
    Jun 2003
    Location
    Ukraine
    Posts
    263

    Spam Mail workaround (abuse, postamser etc)

    From company (A) I got box (B).

    I intend to register resellers (C).
    Each reseller can register his own customers (D).

    Customers can spamming.
    Spam can be putted to stop-list engines (spamcop etc.).
    Engines can send complains to ...

    So my questions:
    What I need to setup on my box (B) to recieve complains and make proper actions.
    Maybe also my resellers (C) can setup by their own something to cacth complains?

    Please, advice...

  2. #2
    Join Date
    Aug 2002
    Location
    UK
    Posts
    846
    Well that's hard to read.


    simply ensure abuse@ and postmaster@ each of the domains forwards to you, you could do abuse to your resellers but I suggest postmaster stays with you (admin@ and root@ are also good candidates to start with forwarding)

  3. #3
    Join Date
    Jun 2003
    Location
    Ukraine
    Posts
    263
    I.e. if my server named domain.com I need to setup abuse@domainn.com, postmaster@domain.com, admin@domain.com and root@domain.com.

    Will it be enough ?

  4. #4
    Join Date
    Aug 2002
    Location
    UK
    Posts
    846
    check /etc/aliases, exim at least (most likely qmail and a bunch of others) uses that file.

    Yes i would imagine that would be fine, i email to abuse@ copied to postmaster@ for any spam reports

  5. #5
    Join Date
    Jun 2003
    Location
    Ukraine
    Posts
    263
    >> check /etc/aliases, exim at least (most likely qmail and a bunch of others) uses that file.

    for what purposes should I check this file?

  6. #6
    Join Date
    Aug 2002
    Location
    UK
    Posts
    846
    You don't need to 'setup' abuse@ etc, depending on your control panel etc, /etc/aliases could well do it for you.

  7. #7
    Join Date
    Jun 2003
    Location
    Ukraine
    Posts
    263
    ok, understood

    will try to find it in the CPanel

  8. #8
    If you are using Cpanel, you don't have to do anything. By default, all emails sent to non-existent accounts (i.e without a pop3 created or a forwarder) are routed to the main account. i.e. if your user name is alexat, it will be sent to alexat@yourdomain.com
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  9. #9
    Join Date
    Jun 2003
    Location
    Ukraine
    Posts
    263
    We talked about root but not any reseller account.

    Root has no account at all.
    Or I can not find it

  10. #10
    There is. Root on Cpanel however is disabled by default in the exim config. So what you need to do is to forward emails sent to root to another email account.

    Step 1:
    Login to WHM

    Step 2:
    Click on "Change System Mail Preferences" (under "server setup")

    Step 3:
    The first blank is for emails sent to root. Just enter an email and save it.
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  11. #11
    Join Date
    Jun 2003
    Location
    Ukraine
    Posts
    263
    ok, thank you!

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