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  1. #1
    Join Date
    Dec 2000
    Posts
    255

    Employment Opportunities

    Ventures Online is establishing a new Support Office in Englewood, Colorado to help provide better support and faster responses for our customers.

    We are currently seeking team oriented, self-motivated people for the following position.

    Position: Web hosting Technician (2 openings)


    Responsibilities:
    Proactive monitoring of the availability and uptime of our networks/servers.
    Provide e-mail, help desk and phone support to current and potential customers. Handle server reboots and standard system work should a problem arise with one of the servers.
    Utilize our Help desk to respond and track support issues.
    Keep users informed as to the status of open problems/service requests.
    Provide support for Linux systems using Plesk, Cpanel or Webmin interfaces to the system as well as support for raw system programs such as Exim, Apache, Proftpd, Bind and other programs found in the Linux environment.
    Be responsible for constructing or setting up new customer servers as work orders arrive for them.


    Requirements:
    Must have a form of transportation
    Must be willing to learn and self motivated
    Minimum one year experience in customer service or help desk functions
    IT development, administrative or operational experience a plus
    Good communication skills are a must
    Strong interpersonal and organization skills
    Good troubleshooting/Analytical Skills
    Knowledge of the Linux environment and trouble shooting server issues.
    Standard PC Bench knowledge in constructing servers and installing
    Operating Systems:
    RedHat Linux (required)
    FreeBSD (desired)
    NT (desired)

    Previous ISP or Web Hosting experience a strong plus
    A+, N+, MCSE, or Linux Certifications a strong plus
    If you are interested in applying for one of these positions, please send your resume in one of the following methods:

    e-mail jobs@venturesonline.com (preferred)
    Fax To: 503-905-5314 OR 413-702-3041
    snail mail: Ventures Online
    Employment Division
    10824 SE Oak Street, Suite 245
    Milwaukie, OR 97222
    Last edited by Paul L.; 08-28-2001 at 05:19 AM.

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