
10-08-2003, 09:43 PM
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Web Host :)
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Join Date: Jan 2002
Location: Boston
Posts: 5,005
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I bought a domain from our beloved Chet Wilkens of hostorb a while back, the domain was 3314.com. It was pushed to a new registryfly account by him and I really had no need for it other than some testing etc.. Well a few weeks ago I go to use it for some testing and what do you know it is vanished out of my account. Looks like some domain purchasing company or whatever has it now.
What I would like to know is how this is possible without any notification to me and who I can contact to rant about it. I went to registryfly and all I see is a crummy faq and no type of support contact at all?
Anyone have a phone number for them?
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OKIHost Internet - Offering quality shared, reseller and dedicated hosting solutions since 2002
AIM: OKISupport Phone: (888)-OKIHOST Helpdesk: OKIHost Support
EZMove to us today! Just ask me how.
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10-08-2003, 10:08 PM
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Web Hosting Master
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Join Date: Feb 2003
Posts: 5,400
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I normallly deal with Tim Shor (a senior manager) or one of the other managers can help
tim.shor@unifiednames.com or support@registerflysupport.com
Tim is usually very helpful and knowledgable
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Domain Maven
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10-08-2003, 10:21 PM
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Web Host :)
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Join Date: Jan 2002
Location: Boston
Posts: 5,005
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Thanks  I just shot him and email..
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OKIHost Internet - Offering quality shared, reseller and dedicated hosting solutions since 2002
AIM: OKISupport Phone: (888)-OKIHOST Helpdesk: OKIHost Support
EZMove to us today! Just ask me how.
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10-09-2003, 12:28 AM
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Retired Moderator
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Join Date: Mar 2003
Location: Kathmandu, Nepal
Posts: 3,730
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often times domains on the market place get bought, but you cannot add/remove them (from my experience). It really is a horrible system. I dont recommend them, their live support is a joke too.
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Kevin Ohashi - Founder of Review Signal
Web Hosting Reviews Based on Customer Opinions Published on Social Media
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10-09-2003, 12:54 AM
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Web Host :)
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Join Date: Jan 2002
Location: Boston
Posts: 5,005
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Yes but how is it allowed to happen, I was pretty lucky as I emailed the guy mentioned above and he got back to me in about 5 minutes
Going to try and get it straightened out hopefully soon, I only paid $1.35 for the domain but I still bought it.
__________________
OKIHost Internet - Offering quality shared, reseller and dedicated hosting solutions since 2002
AIM: OKISupport Phone: (888)-OKIHOST Helpdesk: OKIHost Support
EZMove to us today! Just ask me how.
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10-09-2003, 02:39 AM
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Web Hosting Master
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Join Date: Feb 2002
Location: The OC
Posts: 2,094
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Other than answering very simple questions, RegisterFly's support is not good. dmaven is right, however, Tim *usually* straighten's things out or at least explains why they went off-track.
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You may delay, but time will not. --- Benjamin Franklin
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10-09-2003, 03:20 AM
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Temporarily Suspended
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Join Date: Jul 2003
Posts: 383
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Registerfly and namcheaps support both semm to be some what bad at the moment.
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10-09-2003, 07:35 AM
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Web Hosting Master
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Join Date: Feb 2003
Posts: 5,400
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Quote:
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often times domains on the market place get bought, but you cannot add/remove them (from my experience). It really is a horrible system.
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I cannot share your experience since in each case where I sold a name it was instantly removed. Not "horrible" from my view
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Domain Maven
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10-17-2004, 05:32 PM
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New Member
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Join Date: Oct 2004
Posts: 1
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I purchased my domain name from registerfly two years ago. I renewed it in July for another year and then two days ago I noticed that my site was gone! The host says the domain is inactive!!! I tried contacting registerfly and my email bounced back!!! Now I have people bitching me out because they can't get to their material on my site--which shall remain nameless because, even though I am unable to purchase the domain through another company, and even though I can not get ahold of registerfly, I have this terrible feeling that it is somehow somewhere available for purchase.
What the hell?
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10-17-2004, 05:41 PM
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Web Hosting Master
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Join Date: Feb 2002
Location: The OC
Posts: 2,094
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Welcome to the forum, jambafish, but this thread is over a year old...
Why don't you try doing a whois on your domain name at www.whois.sc or http://www.internic.net/whois.html . This will tell you whether the site is registered or not and to what registrar it is placed with.
RegisterFly also offers chat and telephone support.
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You may delay, but time will not. --- Benjamin Franklin
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10-17-2004, 05:52 PM
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Web Hosting Master
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Join Date: Feb 2003
Posts: 5,400
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They offer phone support at 973-736-2545 or 1-866-4regfly, you can also get help online via their live chat 24 x 7.
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Domain Maven
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