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is ezzi.net down ?

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  #1  
Old
Junior Guru Wannabe
 
Join Date: Jul 2003
Location: US
Posts: 61

is ezzi.net down ?


Is ezzi.net down ?

I can't reach my servers.
Tried to contact ezzi.net but no answer on the phone and live help is closed.



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  #2  
Old
Junior Guru Wannabe
 
Join Date: Dec 2002
Posts: 58
yeah, same here.
been down for 10 mins now.

  #3  
Old
Junior Guru Wannabe
 
Join Date: Jul 2003
Location: US
Posts: 61
Their trouble ticket submission system doesn't work either. I am getting 404 when trying to submit a traceroute or a support ticket.

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  #4  
Old
Aspiring Evangelist
 
Join Date: Apr 2003
Location: North Carolina USA
Posts: 414
Down here as well.

LiveHelp was open when I first noticed the outtage but has closed since I opened the livechat request window..

  #5  
Old
Disabled
 
Join Date: Nov 2001
Location: USA
Posts: 49
grrr

My server has been down 30minutes now and Ezzi's own support ticket system and network problems forms do not work nor do they pickup the phone anyone know any other way to contact them? Or know any info about this issue?

when I ping I get a
Reply from 216.128.87.1: Destination host unreachable.

message????


<Removed email notification to fix thread>


Last edited by anon-e-mouse; 10-03-2003 at 11:31 PM.
  #6  
Old
Web Hosting Master
 
Join Date: May 2003
Location: Philadelphia
Posts: 968
ezzi down.

[Sorry, wasnt able to reply to original thread]

https://www.ezzi.net/customercare/network.htm

October 3, 2003 (11:00 PM EST)

CORE Routing issues have been discovered on the network. Issue may be DoS related - but this is not certain. We are working to isolate the problem.

  #7  
Old
Aspiring Evangelist
 
Join Date: Apr 2003
Location: North Carolina USA
Posts: 414
Seems to be coming back up now.

  #8  
Old
Web Hosting Master
 
Join Date: May 2003
Location: Philadelphia
Posts: 968
Yep the one box we have there came back up about 5 minutes or so ago. Just as the tech came into live chat ping started responding. They seemed really surprised when i said "nope cant help me now, the box just came back" heh


Sad thing is we're 3 days into the month and they are at 95.455% uptime already

  #9  
Old
WHT Addict
 
Join Date: Oct 2002
Location: Erin, TN
Posts: 156
Quote:
Originally posted by eBoundary
Sad thing is we're 3 days into the month and they are at 95.455% uptime already
Just remember it could always be worse. What if you were saying "Sad thing is we're 30 days into the month and they are at 95.455% uptime already"?

  #10  
Old
Web Hosting Master
 
Join Date: May 2003
Location: Philadelphia
Posts: 968
um, i know its late and all, but 30 days into the month and having 95.455% is not exactly bad, they would have maybe 1 day left and they'd meet their SLA. At this rate any outage is going to drop them under their 99.5% and they have 28 days to go in this month.

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