Is Affordableservers.net always this unprofessional?

Piercey · #1 10-01-2003, 01:35 AM

I’ve seen Affordablecolo.net and their sister site affordableservers.net spoken of very highly around here so I thought I’d send them an email just asking a few basic questions. I was a surprised when I got the responses. They were very unprofessional (vague and didn't answer much really) and basically broken English that reminded me of a 14 year old gamer.

My question is are they always like this? If this is the kind of responses I get how I can I expect the support to be any better?

I’ll post the emails if requested...

-Mike

Aussie Bob · #2 10-01-2003, 01:45 AM

Quote:

Originally posted by Piercey
. . . I was a surprised when I got the responses. They were very unprofessional (vague and didn't answer much really) and basically broken English that reminded me of a 14 year old gamer.

I looked into getting some servers through them. The thing that turned me off was the amount of spelling mistakes in their emails. Yes, call me crazy, but it totally turned me off doing business with them.

Piercey · #3 10-01-2003, 01:48 AM

Quote:

Originally posted by Aussie Bob
I looked into getting some servers through them. The thing that turned me off was the amount of spelling mistakes in their emails. Yes, call me crazy, but it totally turned me off doing business with them.

well i'm glad i'm not the only one then. and yes it really turned me off too. i'm used to having an admin explain what they do and try and answer everything so i feel confident with paying them for a service. not get "u can install them yourselves" to a question about if i could install a piece of software.....

Loopback · #4 10-01-2003, 01:48 AM

They should start using Word, or Open Office

(Stephen) · #5 10-01-2003, 01:55 AM

it iz IM lingo at itz best bro! Git uzed to it wit tdayz generation.

Uhh, I can't even do that, I can typo really well, but all that IM lingo for the most part drives me crazy, military style abbrv. are very useful though(or is it "tho" now).

Piercey · #6 10-01-2003, 01:58 AM

Quote:

Originally posted by amd_duron
it iz IM lingo at itz best bro! Git uzed to it wit tdayz generation.

Uhh, I can't even do that, I can typo really well, but all that IM lingo for the most part drives me crazy, military style abbrv. are very useful though(or is it "tho" now).

Well yeah I am used to it but it has no place when talking to a possible customer/client.

(Stephen) · #7 10-01-2003, 02:18 AM

Yes I agree, email needs to be much more professional, customers/potential customers need to get respect in a reply, and I believe that using IM lingo in a sales contact is not respectful at all to the potential client.

VNPIXEL · #8 10-01-2003, 02:34 AM

Aoccdrnig to a rscheearer at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a total mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.

at lsat, i need nveer wrory aubot sllpenig msatieks aigan!

Fcuknig amzanig huh?

So back to the issue, are they reply back to you with this much of errors?

ikellen · #9 10-01-2003, 02:37 AM

Post the emails. I wanna see this.

porcupine · #10 10-01-2003, 03:06 AM

VNPIXEL: I'm not sure whats more frightening, what you said, or the fact I managed to read that at about the same pace as regular writing. They're obviously onto something there

Aussie Bob · #11 10-01-2003, 03:11 AM

Quote:

Originally posted by ikellen
Post the emails. I wanna see this.

No, the emails were private. Unlike some

I don't consider it professional to make public the contents of private commercial emails.

VNPIXEL · #12 10-01-2003, 03:22 AM

Quote:

Originally posted by porcupine
VNPIXEL: I'm not sure whats more frightening, what you said, or the fact I managed to read that at about the same pace as regular writing. They're obviously onto something there

So the next time if ALL of you see a spelling mistakes from your host or client, think of this one.

They just testing your mind. hehehehe

Tom O'Connor · #13 10-01-2003, 03:25 AM

Quote:

Originally posted by Piercey
I’ve seen Affordablecolo.net and their sister site affordableservers.net spoken of very highly around here so I thought I’d send them an email just asking a few basic questions. I was a surprised when I got the responses. They were very unprofessional (vague and didn't answer much really) and basically broken English that reminded me of a 14 year old gamer.

My question is are they always like this? If this is the kind of responses I get how I can I expect the support to be any better?

I’ll post the emails if requested...

-Mike

It might be an idea to contact the company in question linking this form. No body has actually commented who have used this company’s services or solutions. I am sure they would be very interested to know who ever is responding to sales emails is portraying their organisation in an unprofessional manner. No body has actually tried to flame this colo/dedicated host for a bad level of service maybe their sales staff just need a clip around the ears.