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  1. #1

    What are some typical "extra services" provided by HE.NET?

    I'm thinking about things like ping testing and secondary DNS...

    What are some of the things that they will throw into a deal as sweeteners?

    Any body have any info?

  2. #2
    Join Date
    Nov 2002
    Posts
    2,780
    When did HE.net's IP listed on SPEWS?

  3. #3
    Join Date
    May 2003
    Location
    Kirkland, WA
    Posts
    4,448
    <Removed references to a poster's site that were already removed>

    Anyway, back to being on topic, I don't think HE.net offers many additional services, other than IPs for instance, and power, as it's more of the just "colo and bandwidth" provider, no reboot switches or anything of that sort.

    [edit]
    A simple visit to their site revealed these "additional services" :

    * Backups
    * Content distribution
    * Load balancing
    * Raw newsfeeds
    [/edit]

    Some of their specials disallow you from even adding additional power from what I hear, but overall, HE is a good provider, so whatever they are doing, it must be right..

    Nick Nelson
    Sr. Director & GM, VAS
    Demand Media
    425.298.2282 nn@demandmedia.com

  4. #4
    Join Date
    Apr 2002
    Location
    INDIA
    Posts
    63

    Hi

    Hurricane Electric will do any thing for you for $250/Hour. You may opt. to purchase a "block" of hours worked for a 30 day/1 month time frame these blocks of 20 hours each, priced at $80 per hour as a sort of bulk discount.

    If you want to learn more about HE Managed services you can call them up and speak to Cory Ringdahl.
    Windows Reseller, Shared, Dedicated Hosting Since 1999.
    24/7 Phone & Email Support.
    http://www.dreamzsolutions.net

  5. #5
    Join Date
    Jul 2003
    Location
    Waterloo, Ontario
    Posts
    1,084
    Don't they have 24/7 reboots?

  6. #6
    Join Date
    Oct 2001
    Location
    Long Island, NY
    Posts
    58
    Yes, 24 hour reboots are included.

    Reid
    he.net

  7. #7
    Join Date
    Jan 2003
    Posts
    198
    How do we send in the reboot requests? Through ticket, phone etc?

  8. #8
    Join Date
    May 2003
    Location
    Kirkland, WA
    Posts
    4,448
    i'm guessing you can call them..but that's a guess.
    Nick Nelson
    Sr. Director & GM, VAS
    Demand Media
    425.298.2282 nn@demandmedia.com

  9. #9
    Join Date
    Feb 2003
    Posts
    1,149
    yes reboots can b requested 24/7(true 24/7) by phone directly to the dc.

  10. #10
    Join Date
    Jan 2003
    Posts
    198
    What are the other ways to reboot except by phone?

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