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theplanet problems [Merged]

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  #1  
Old 09-24-2003, 03:22 PM
TotalChoice TotalChoice is offline
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Problems @ The Planet


Anyone else having problems @ The planet?

Very odd tracerts and server is down.

Just wondering as we await a reply from the support department.

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  #2  
Old 09-24-2003, 03:22 PM
Protollix Protollix is offline
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one of my servers is down... the trace route loops back from router to router indefinately.

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  #3  
Old 09-24-2003, 03:23 PM
TMX TMX is offline
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Apparently a switch went down. No ETA as of 3:20pm eastern, but they're working on it.

-B

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  #4  
Old 09-24-2003, 03:23 PM
TotalChoice TotalChoice is offline
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Did you have down time yesterday as well?

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  #5  
Old 09-24-2003, 03:23 PM
inteltechs inteltechs is offline
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yeah, all my servers are down too. They said there were having a network issue.

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  #6  
Old 09-24-2003, 03:24 PM
frozen frozen is offline
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2 of mine are down as well, outage report submited.

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  #7  
Old 09-24-2003, 03:24 PM
Eric M Eric M is offline
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Both of my servers at the Planet are down.

69.56.xxx.xx

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  #8  
Old 09-24-2003, 03:24 PM
ezbnc ezbnc is offline
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Just got off phone with noc said they have 3 techs dispatched on it should be back soon.

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  #9  
Old 09-24-2003, 03:24 PM
TheVoice TheVoice is offline
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My servers are no longer with us as well.

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  #10  
Old 09-24-2003, 03:25 PM
sheryip sheryip is offline
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so how much downtime does it require to drop to 99.9%?

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  #11  
Old 09-24-2003, 03:26 PM
TotalChoice TotalChoice is offline
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The only reason I started the thread was this same thing happend yesterday, and although the outage was short it appears to be the same issue.

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  #12  
Old 09-24-2003, 03:26 PM
inteltechs inteltechs is offline
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Quote:
Originally posted by sheryip
so how much downtime does it require to drop to 99.9%?
15 mins i think

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  #13  
Old 09-24-2003, 03:26 PM
frozen frozen is offline
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Hopefully just a minor glitch, I am sure they will make it up to us

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  #14  
Old 09-24-2003, 03:26 PM
TotalChoice TotalChoice is offline
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Depends on SLA but 99.9% = 43 minutes of downtime per month

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  #15  
Old 09-24-2003, 03:27 PM
inteltechs inteltechs is offline
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Quote:
Originally posted by TotalChoice
The only reason I started the thread was this same thing happend yesterday, and although the outage was short it appears to be the same issue.

I noticed it too, I think it was more than 10 mins downtime last night

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