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Servint network down?

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  #1  
Old 09-16-2003, 04:37 AM
net-trend net-trend is offline
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Servint network down?


Is anyone having problems accessing servint's website or servers on their network?

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  #2  
Old 09-16-2003, 04:40 AM
HostingDirect HostingDirect is offline
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I just talked to the NOC and they are aware and working on it. They had no additional info to report.

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  #3  
Old 09-16-2003, 04:41 AM
M7I M7I is offline
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Yes, same here.

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  #4  
Old 09-16-2003, 04:42 AM
net-trend net-trend is offline
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I just pray and hope this time won't be as long as the last. I'm losing confidence in their network.

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  #5  
Old 09-16-2003, 04:47 AM
HostingDirect HostingDirect is offline
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I am all back now, I am sure they will post something on their status page soon.

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  #6  
Old 09-16-2003, 04:50 AM
net-trend net-trend is offline
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I hope they do. Or at least email their customers and inform them of what happened.

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  #7  
Old 09-16-2003, 06:03 AM
net-trend net-trend is offline
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Well, communication seems lacking. Servint hasn't updated their status page nor have they sent any email out to us yet.

Anyone know what actually happened?

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  #8  
Old 09-16-2003, 11:15 AM
Xuul Xuul is offline
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Is it fixed? I'm still getting packet loss when doing a traceroute, and the website isn't particularly responsive.

Quote:
I'm losing confidence in their network.
You ain't the only one...

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  #9  
Old 09-16-2003, 11:26 AM
net-trend net-trend is offline
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It seems to be okay when accessing my server. Although their website is laggy.

And each time I email them asking for an explanation for the outage, I get no reply. Wonder why that is. There are no updates on the network status page as well.

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  #10  
Old 09-16-2003, 12:01 PM
Mark_TVI Mark_TVI is offline
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All my routes are fine ranging from 7-22ms. I had about 16 minutes of high latency at 3:16 AM but no other issues since then.

Where are you guys tracing from?

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  #11  
Old 09-16-2003, 02:14 PM
zappp zappp is offline
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looks like it down again
anybody got any info from noc?

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  #12  
Old 09-16-2003, 02:15 PM
twrs twrs is offline
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I can't access my servers and servint.net now. I hope they'll be back up soon and the problem's not serious.

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  #13  
Old 09-16-2003, 02:16 PM
twrs twrs is offline
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Opps, it's back up now. Looks like a short blip

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  #14  
Old 09-16-2003, 02:16 PM
net-trend net-trend is offline
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I had a reply earlier stating that their upstream providers main router 'crashed' because of a software failure.

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  #15  
Old 09-16-2003, 03:17 PM
BobFarmer BobFarmer is offline
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Quote:
Originally posted by net-trend
I had a reply earlier stating that their upstream providers main router 'crashed' because of a software failure.
Yes, the GNAPs router has crashed a couple times today, and the traffic is forced to shift back and forth with BGP. Very annoying, but they're resolving it once-and-for-all within 48 hours or they're paying to replace themselves on our network.

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