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  1. #1

    Invoice not being generated

    A couple of clients have packages due today, and when I generate invoices, they do not get billed.

    When I move their due dates ahead 1 day, and generate their invoices from their client control panel individually, NOTHING.

    The clients are set to ACTIVE, and the packages are ON, what am I doing wrong?

    Thanks.
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  2. #2
    You may want to add the name of the control panel you are using.
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  3. #3
    cPanel
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  4. #4
    Join Date
    Feb 2003
    Location
    United Kingdom
    Posts
    522
    From your terminology it's obvious to me you're using ModernBill.

    Do you have a cron job set up to automate invoice generation and sending? If so, could you please paste the cron output here.



    Kevin

  5. #5
    Yes, I am using ModernBill - No, I do not have a cron job setup. Like I said, I am generating these invoices manually and they are due, so I am not sure why they are not being generated.

    Thanks.
    SuperWebHost.com, a Digitally Justified Company
    Celebrating our 9th year in Business

    Proudly Hosting with CANADIAN bandwidth
    Managed Hosting, Multi-Domain Hosting, Colocation, Merchant Accounts

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