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Invoice not being generated

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  #1  
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Web Hosting Master
 
Join Date: Aug 2003
Posts: 2,625

Invoice not being generated


A couple of clients have packages due today, and when I generate invoices, they do not get billed.

When I move their due dates ahead 1 day, and generate their invoices from their client control panel individually, NOTHING.

The clients are set to ACTIVE, and the packages are ON, what am I doing wrong?

Thanks.

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  #2  
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Junior Guru
 
Join Date: Jan 2003
Posts: 193
You may want to add the name of the control panel you are using.

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  #3  
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Web Hosting Master
 
Join Date: Aug 2003
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cPanel

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  #4  
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Web Hosting Evangelist
 
Join Date: Feb 2003
Location: United Kingdom
Posts: 522
From your terminology it's obvious to me you're using ModernBill.

Do you have a cron job set up to automate invoice generation and sending? If so, could you please paste the cron output here.



Kevin

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  #5  
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Web Hosting Master
 
Join Date: Aug 2003
Posts: 2,625
Yes, I am using ModernBill - No, I do not have a cron job setup. Like I said, I am generating these invoices manually and they are due, so I am not sure why they are not being generated.

Thanks.

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