Have mostly been lurking here but decided to post to see what kinds of experience people have had in the HE Datacenter in Fremont......
Also, which reseller would you recommend for a fairly low commit, ~1mbs/monthly. I have tried e-mailing AlaskanWolf over @ fastcolocation.net, but the e-mails go unanswered. Does anyone have any other contacts over @ HE? Thanks,
HE.net is definitely well above "average". its not really close to level3 in size and i'd say it does not have the best pings to the east coast and europe. however its very good to the west coast and asia/pacific. there is rarely a "he.net down" story. as of the support imho a network is only as good as the people who operate it so good support means a lot.
i believe he.net is ranked among the tops of the nation.
I've been in contact with a few who offer colocation at HE Fremont. Aside from fastcolocation, Asia is often suggested. I have not, however, conducted business with him as far as purchasing of services go.
My wisest suggestion would be to search the forums for HE, you'll find at least 7-8 providers who would be more than happy to assist you with your low commit. That way you will have a few to select from. The ones I've been in contact with have their good and bad sides, ultimately I did not choose any of them. For that reason, I am not listing them.
Your going to get a very high quote for just 1mbps, I think they do it because they prefer dealing with bigger ammounts and not sell 1 server at a time, not that i blame them for it.
From my personal experience with HE's datacenter thru Asia, i can say that both have been doing great for over a month now, the bandwidth is good, and the support (from Asia) is quick.
I have a few racks at HE.net. I love the place, especially fremont! The techs are awesome. They know their stuff, and they are quite funny as well. They cater to my needs, and give me great laughs while they're at it.
I would not recommend dealing directly with HE.net, as you will not be paying for a lot of space. As you know, resellers buy a ton of space and can give you lower prices for smaller solutions.
A friendly word of advice -- when choosing a reseller, you may want to do some research, see how long they've been in business, and make sure they're not overselling by major amounts or overcrowding their rack space.
Since HE Fremont's default is 15A per rack, you've really gotta be careful with power :-).
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Originally posted by Eiv Hmm.. Is this one man company??? so who is handling the support while you are away ??
Nope, however, i handle sales and billing, we have 1 sys admin on staff and 4 techs that handle tickets.
Because of our structure for both dedicated and colocation customers, we dont really need any techs "on site" at the NOC. Customers of ours call the NOC directly 24x7 for any basic support, of they cant call, they email. One thing we offer that others dont is a toll free support number
We try keep as low overhead as possible, because low overhead means lower prices. We are one of HE's largest resellers in terms of colocation services. We have quite a few customers in both hosting and colocation. Many people on WHT have servers/services with us and they enjoy the service, just do a search
Last edited by AlaskanWolf; 09-12-2003 at 12:17 AM.