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  1. #1

    need help on my hosting, website can not be visited from some countries

    hello every one, i need some help, i am from China, build a website , with hosting in USA. the website can be visited from China, but can not be visited from USA, or Singapore, i think can not be visited from other places.

    it shows the following:

    500 Internal Privoxy Error
    Privoxy encountered an error while processing your request:
    Could not load template file no-server-data or one of its included components.
    Please contact your proxy administrator.

  2. #2
    Join Date
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    Ask your hosting provider to open certain countries as some firewall software allow to block whole country.
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  3. #3
    Quote Originally Posted by web-project View Post
    Ask your hosting provider to open certain countries as some firewall software allow to block whole country.
    Additionally you can do a tracert to see where exactly its getting blocked.
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  4. #4
    Run a tracert and provide the results to your hosting provider. They'll certainly be able to help or provide more information!

  5. #5
    Quote Originally Posted by mattph View Post
    Run a tracert and provide the results to your hosting provider. They'll certainly be able to help or provide more information!
    For more accurate results you might need to show them a MTR if you are on windows you can use software such as http://winmtr.net to create one.
    [DC'S] SINGAPORE. AUSTRALIA. JAPAN. INDIA. CHINA HK. USA. UK. NETHERLANDS. SOUTH AFRICA
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  6. #6
    Change your Hosting Prover it is totally hosting provider fault.

  7. #7
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    Quote Originally Posted by Anujsharma662 View Post
    Change your Hosting Prover it is totally hosting provider fault.
    So, for every error you see on your site, you move provider right away?

    Specially 4 U
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  8. #8
    It should an issue with network hub contact your hosting provider with a traceroute result their network engineer will fix it for you.
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  9. #9
    Join Date
    Apr 2012
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    Tallinn, Estonia, EU
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    The problem possibly with your hosting server. We do not know all the details, but if you not ready for migration the server right now pls see the other trick below.

    Connect your domain to Cloudflare account (free account will be okay for this) and check website availability in 72+ hours (you have to wait while DNS propagate to all DNS servers). It's a kind of proxy service and in case of website downtime it will be served from the cache.
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  10. #10
    Join Date
    Jul 2005
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    here, there, where?
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    Did anyone actually read the error? It isn't the typical 500 web server error, but "500 Internal Privoxy Error" -- note the Privoxy part. Privoxy is a web proxy service that supposedly filters http requests. The issue could be on the site where it is detecting something and isn't configured to respond correctly or the proxy settings in the browser are not correct or some other issue with Privoxy. If you search for the error a ton of requests come up and most say to update browsers, disable the proxy, and on ATT to update "MIFI" .
    @charles19821 If you use http://tools.pingdom.com or similar site checkers, does the site work there?
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  11. #11
    Join Date
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    Quote Originally Posted by charles19821 View Post
    hello every one, i need some help, i am from China, build a website , with hosting in USA. the website can be visited from China, but can not be visited from USA, or Singapore, i think can not be visited from other places.

    it shows the following:

    500 Internal Privoxy Error
    Privoxy encountered an error while processing your request:
    Could not load template file no-server-data or one of its included components.
    Please contact your proxy administrator.
    How are you testing this from the USA? It seems more like you are using a proxy and the proxy is having the error here and not the site. Are you trying to connect to the site through a proxy server or using a proxy to redirect data through TOR or another similar service?
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  12. #12
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    Quote Originally Posted by Imthatguyhere View Post
    How are you testing this from the USA? It seems more like you are using a proxy and the proxy is having the error here and not the site. Are you trying to connect to the site through a proxy server or using a proxy to redirect data through TOR or another similar service?
    My thoughts as well when I first read this - how are you testing from the United States?
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