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  1. #1

    Why you need to be vigilant before fulfilling orders.

    Hello
    We received an order for a reseller account
    today at 04:00 CST from a customer apprently in Montana.
    It is very unusual to get an order like this in the middle of the night
    so we have our own procedure for checking out orders like this.

    The credit card passed AVS.
    Mosy web hosting companies would have fulfilled the order based on this alone
    but the 4am thing was just too suspicious.

    The domain given on the form was not registered so I did some further digging:

    1. Did a reverse look up on the phone number at www.switchboard.com

    The house number on the order was 1200 in the phone book it was 12022

    2. IP address order belonged to did not belong to eart***** (the email address was @eart*****)

    3. Did a google search on the email address and found this:
    http://groups.yahoo.com/group/itsoktosmoke/message/117

    So the morale of the story is - if it looks like trouble and smells like trouble it probably is trouble.

    The credit card number is almost certainly stolen and the account(s) would have been used for spamming.
    I wil b ephoning the card holder in the morning.

    I have three big clocks on the office wall (Vancouver, New York and London time)
    Any orders falling outwith normal waking hours for these time zones gets seriously examined.

    Gordon
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  2. #2
    OK
    This is getting interesting now:

    Got this email from the "customer":

    >dam you are nosy
    >dont worry about that, ill take care of the domain registrations, >geeez

    Email realname was BULLET-PROOF-HOSTING

    I replied with this:


    Hello

    > dam you are nosy
    > dont worry about that, ill take care of the domain registrations, geeez

    No we are not nosey.

    Just concerned that:

    1. Domain not registered
    2. Order placed at 4am which is unusual
    3. IP address order placed from does not belong to Eart*****.
    4. Holder of credit card lives at 12022 66th not 1200 66th as stated on the
    order.
    5. You run a known spam operation
    http://groups.yahoo.com/group/itsoktosmoke/message/117
    6. http://www.spamhaus.org/rokso/search...dencefile=1867

    Regards

    Gordon Hudson
    Hostroute.com Ltd
    www.hostroute.net
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  3. #3
    Join Date
    Feb 2002
    Location
    Australia
    Posts
    24,027

    Re: Why you need to be vigilant before fulfilling orders.

    Originally posted by GordonH
    . . . but the 4am thing was just too suspicious . . .
    Ok, kudos for being vigilant, but what does an order coming in at 4am have to do with anything?
    WLVPN.com NetProtect owned White Label VPN provider
    Increase your hosting profits by adding VPN to your product line up

  4. #4
    Well, i nm y experience an order coming in at 4am CST from a country like the UK or France would be legit
    Coming from the US its unlikley to be a real order
    as they tend to tail off at 2 to 3 am local time
    Most of our fruds come in at 4 to 7am US time and really originate from south east asia.

    Gordon
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  5. #5
    Latest from the spammer:

    my little 'spam-outfit' has grossed over 160K this year.
    you will never be more than a corporate automaton satisfied with the delusion of some insignificant power.
    ...so blind

    "Go **** Yourself"
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  6. #6
    http://www.silverbullethosting.net
    (another of their sites)
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  7. #7
    He has made death threats to spamhaus as well in the past:

    http://www.spamhaus.org/rokso/spamme...=guest&-search
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  8. #8
    These guys rank one (small) notch above convicts in my book. Useless to society yet constant drains on the economy.

  9. #9
    He may have grossed $160k this year, but money means nothing if it is not honestly earned.

  10. #10
    I didnt have the heart to tell him we had made many times that amount thsi year without behaving dishonestly.
    Formerly: Managing Director, Hostroute.com Ltd & Marketing Director, Ultraspeed UK Ltd
    View my Professional Profile: www.gordonhudson.com

  11. #11
    Just tell him that it isn't the amount of money one earns, but what one does with it.

  12. #12
    He sounds like he's watched the matrix or fight club one too many times.

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