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  1. #1

    HttpMe - is anyone using them? new webite cannot login and no communication

    Hi I have had an account with httpme for a few years I have a support problem I went to submit a ticket the website has changed could not log in error message said my email address (login name) does not exist.

    New site does not have any contact details. Filled out the contact form but the page seemed to crash rather than send the message and no reply.

    Is anyone else using httpme? do you know how to contact them? I think they are part of a bigger hosting company can someone tell me the parent company so I can contact them?

    Thanks for your help.
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  2. #2
    Join Date
    Mar 2003
    Location
    /root
    Posts
    23,990
    Maybe try this:

    Registry Admin ID:
    Admin Name: STEVEN MIZRAHIE
    Admin Organization: HTTPME.COM
    Admin Street: 16060 VENTURA BLVD SUITE 105 PMB 217
    Admin City: ENCINO
    Admin State/Province: CA
    Admin Postal Code: 91436
    Admin Country: US
    Admin Phone: +1.2136341497
    Admin Phone Ext:
    Admin Fax:
    Admin Fax Ext:
    Admin Email: steven@httpme.com

    Specially 4 U
    Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
    JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
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  3. #3
    Join Date
    Sep 2003
    Posts
    3,857
    Quote Originally Posted by EllenB View Post
    Hi I have had an account with httpme for a few years I have a support problem I went to submit a ticket the website has changed could not log in error message said my email address (login name) does not exist.

    New site does not have any contact details. Filled out the contact form but the page seemed to crash rather than send the message and no reply.

    Is anyone else using httpme? do you know how to contact them? I think they are part of a bigger hosting company can someone tell me the parent company so I can contact them?

    Thanks for your help.
    I'm sure it's just minor teething problems if it's a new site. They're very reputable and established so I'm confident it'll get sorted quickly. Which contact form did you use? A quick look shows you can register on their support desk here:
    https://support.httpme.com/index.php...ation/Register

    And then submit a ticket to them.
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  4. #4
    Join Date
    Feb 2016
    Location
    Charlottetown, PE, Canada
    Posts
    237
    Quote Originally Posted by IH-Rameen View Post
    I'm sure it's just minor teething problems if it's a new site. They're very reputable and established so I'm confident it'll get sorted quickly.
    Agreed. Usually when an established brand faces this kind of issue, it's a growing pain tied to a recent change. Please post an update if you have continued difficulty, or get through to them! It's always good to know
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  5. #5
    Join Date
    Oct 2001
    Location
    Ohio
    Posts
    8,535
    They're owned by InsiderHosting - if you struggle to contact them through normal means, you may be able to reach them at http://insiderhosting.com/contact.php
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  6. #6
    Join Date
    Aug 2001
    Location
    California
    Posts
    1,211
    Hi,

    Sorry to hear about your trouble. Feel free to contact us at https://support.httpme.com/index.php?/Tickets/Submit . You can always submit a ticket without being registered.
    We'll take care of whatever issue you need ASAP.

    -Steven
    https://www.ihnetworks.com
    BGP Blend of Telia, GTT, Zayo, and Tata in One Wilshire, Los Angeles! Enterprise Datacenters around the world, including Amsterdam, Singapore, London, and the United States.
    True Definition of Managed Hosting
    Proudly Offering Shared Hosting, Reseller Hosting, VPS, Dedicated Servers, and Co-location
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  7. #7
    Join Date
    Jan 2003
    Posts
    175
    Quote Originally Posted by insiderhosting View Post
    Hi,

    Sorry to hear about your trouble. Feel free to contact us at https://support.httpme.com/index.php?/Tickets/Submit . You can always submit a ticket without being registered.
    We'll take care of whatever issue you need ASAP.

    -Steven
    Hi Steven ,
    good to see you ..

    I am sorry to reply this here .. httpme Helpdesk seems no one handle now .. Please View Ticket: #141979
    appreciated ..

    Ric
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  8. #8
    Join Date
    Aug 2001
    Location
    California
    Posts
    1,211
    Hi Ric,

    Good seeing you! Will replied to your other ticket in like 20 minutes. Did you see it ?

    -Steven
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  9. #9
    Join Date
    Jan 2003
    Posts
    175
    sorry my bad .. Will reply me 20 minutes ago .. yes

    thanks ..
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  10. #10
    Join Date
    Jul 2002
    Location
    Victoria, Australia
    Posts
    36,941
    It seems you have their attention to your ticket now, so let's close this up
      0 Not allowed!

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