Web Hosting Talk : Web Hosting Main Forums : Web Hosting : Blacklist Clarification

[Mekhu]

I know I have a "rbl" thread started, but just need some clarification on the following please. Does this mean that OUR server cannot send to the OTHER server because WE'RE blacked or that OTHER server cannot send to OUR server because THEY'RE blacklisted:

> ------- attachment begins --------
> The original message was received at Sat, 7 Jun 2003 23:52:48 +0800
> (MYT) from j154.jrc35.jaring.my [61.6.124.168]
>
> ----- The following addresses had permanent fatal errors -----
> <user@domain.com>
> (reason: 550 mail from 61.6.32.59 rejected: administrative
> prohibition (host is blacklisted))
>
> ----- Transcript of session follows -----
> ... while talking to domain.com.:
>>>> DATA
> <<< 550 mail from 61.6.32.59 rejected: administrative prohibition (host
> is blacklisted) 550 5.1.1 <user@domain.com>... User unknown <<< 503
> Valid RCPT TO <recipient> must precede DATA
> ------- attachment ends --------
>
> Host blacklisted!!!! What the ... :O

User@domain.com is my customer who this happened to.

[GideonX]

means your IP is blacklisted

[Mekhu]

You sure? I've read this about 40 times and keep interpreting it differently

When you say "YOUR"... do you mean 61.6.32.59?

Thanks for putting up with me today

[GideonX]

> ----- The following addresses had permanent fatal errors -----
> <user@domain.com>
> (reason: 550 mail from 61.6.32.59 rejected: administrative
> prohibition (host is blacklisted))

that means the following, which is user@domain.com, is blacklisted.

here's a few lists:

http://dsbl.org/listing?ip=61.6.32.59
http://spews.org/ask.cgi?S2062 <- seems to be down

[Mekhu]

61.6.32.59 is not our server IP... could this be my clients ISP maybe?

Here's the info for our IP: http://dsbl.org/listing?ip=207.44.144.8

[GideonX]

ok, from what you said:

User@domain.com is my customer who this happened to.

i assumed user@domain.com -> 61.6.32.59

if that's your clients very own ISP's domain, then that's their problem, not yours.

quick summary: your client is using his home ISP to send out email, gets rejected from destination because clients ISP's IP is blocked. hope that makes sense.

[Mekhu]

Ed, I appreciate your help through this. Finally making some sense to me. That IP must be his ISP ip, cause it's nothing close to the server IP.

Thanks.

[GideonX]

no problem