hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Web Hosting : Multiple charges to credit cards - why? Warn: Paypal advocate inside.
Reply

Forum Jump

Multiple charges to credit cards - why? Warn: Paypal advocate inside.

Reply Post New Thread In Web Hosting Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old 06-05-2003, 08:16 AM
hostpc.com hostpc.com is offline
Web Hosting Master
 
Join Date: Jul 2002
Location: Directadmin Core
Posts: 770
Arrow

Multiple charges to credit cards - why? Warn: Paypal advocate inside.


Lately, I've seen several threads here at WHT about people getting charged on their credit card multiple times for the same month of service (http://www.webhostingtalk.com/showth...hreadid=145929 is an example).

This is PRECISELY why I choose Paypal as my credit card processor. I used 2checkout for a while, in addition to Paypal, but to be honest with you, 2co service is AWFUL. Ever try changing a credit card # with them? Ever try getting through to their support (ha) center? That doesn't happen with Paypal. My clients are billed reliably every month, ONE charge, for what THEY sign up for. Nothing more, nothing less. They know exactly how much they're being billed, and when the bill will be paid. They get monthly receipts for their purchases. If there's a problem, they call me, or Paypal - 1.888.221.1161 . I've seen other problems with other processors, similar to 2co ... from whats been reported here. Why bother?

Recently, I've had a few clients ask if I used a credit card processor other than 2co. To be honest, we've looked into it, but we can't justify the monthly fees associated with it. Paypal is MUCH cheaper for us, and we have immediate access to our account to pay server bills, maintenance costs, etc. The client is happy because they can depend on once a month billing (or once a year), and they know they'll only be billed once.. not multiple times. If they wish to cancel for any reason - it takes a couple of clicks, and it's done - by the client OR us. Once it's cancelled, it's cancelled, no further charges. Additionally, we NEVER see your credit card # and have no desire or need to see your CC #. We recently added Qchex to accept payment via personal/business checks online - that has worked out VERY well for us. Print a paper check, take it to the bank. Client gets a check back with their statement, everyone's happy.

I know there's gonna be people bashing me for this thread. I totally understand if you've "heard" of a complaint against Paypal. I know about the websites. I know everyone has a "friend" or a buddy's friend, that has heard that their cousins uncles brothers wife had some kind of issue. I've been a faithful Paypal user for several years, sometimes carry balances of $1k + in my Paypal account, have it linked to our bank accounts (which have significant funds) - and have NEVER, EVER had a problem with suspended accounts, frozen assets, or any of the other horror "stories" that abound the net.

For the sake of the customer, Paypal is my chosen method of payment - fast, reliable and safe.

So, the point of this post, is why is everyone SO afraid of Paypal? I know I've lost a couple of clients over them being my chosen payment method, but I'd like to hear your thoughts.


Joe

__________________
http://www.hostpc.com
DirectAdmin servers for hosting, resellers and your dedicated needs.
Hosting, Resellers, Dedicated Managed and Unmanaged servers
Hosting since 11/98 - Specializing in DirectAdmin since 8/03



Sponsored Links
  #2  
Old 06-05-2003, 08:34 AM
UH-Matt UH-Matt is offline
Corporate Member
 
Join Date: Aug 2002
Location: London, UK
Posts: 9,029
Paypal is fine to an extent. But when you start handling large volumes it is not flexible enough.

__________________
Matt Wallis
United Communications Limited
High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.

  #3  
Old 06-05-2003, 08:38 AM
Mark_TVI Mark_TVI is offline
Build It Better!
 
Join Date: Dec 2002
Posts: 5,424
Paypal is also not available everywhere. I think PayPal is a great addition but it shouldn't be the only choice....

Sponsored Links
  #4  
Old 06-05-2003, 08:41 AM
UH-Matt UH-Matt is offline
Corporate Member
 
Join Date: Aug 2002
Location: London, UK
Posts: 9,029
Exactly. if you plan to expand then get a merchant account (even a 3rd party one) and do it properly. Paypal should be a secondary option for those who wish to use it but not your main cc processor.

__________________
Matt Wallis
United Communications Limited
High Performance Shared & Reseller | Managed VPS Cloud | Managed Dedicated
UK www.unitedhosting.co.uk | US www.unitedhosting.com | Since 1998.

Reply

Related posts from TheWhir.com
Title Type Date Posted
EBay Buys Braintree, PayPal Offers Small Business Loans Web Hosting News 2013-09-26 12:14:40
PayPal Nears Braintree Acquisition Deal: Report Web Hosting News 2013-09-23 14:03:32
PayPal UK IPN Issues Impact Web Hosts, Users Web Hosting News 2013-02-01 09:34:43
Web Host Go Daddy Sees 95 Percent Increase in Indian Resellers Over Q3 2011 Web Hosting News 2012-10-30 15:07:50
CIRA Warns .CA Registrants of Fake Domain Renewal Email Phishing Scam Web Hosting News 2012-08-10 11:02:44


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?