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  1. #26
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    As far as I have heard and read they are one of the big providers who have yet to compromise too much in quality. I hope that's right.
    InnoHosting, Performance Web Hosting || US: 1-888-522-INNO UK: 0800 612 8075
    Web Hosting - Virtual Servers - Managed Servers - Application Hosting
    Reseller Hosting with WHMCS & Preloaded KB | SSL | activGuard | End User Support
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  2. #27
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    Quote Originally Posted by mdrussell View Post
    I agree. We're proud of our technology platforms and have invested very heavily into it.



    No, that's RichardK (who is also on active WHT). He is the CEO & Founder.

    I've been involved for a long time and started / lead the hosting side of the business.
    May be not RichardK? RichardK only had 2 replies in WHT so far and not related to Namecheap:
    http://www.webhostingtalk.com/search...archid=2021724
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  3. #28
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    Mar 2015
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    In my personal opinion, Namecheap have a good service.

    Quote Originally Posted by Guyak View Post
    Simply because they have more time to attend to less customers.

    If you're a big company it's a given that you should have more staff.... but if you have hundreds of thousands of customers I doubt you could consistently deliver 5 minute ticket response times.
    PS: I love your signature
    CyanDark
    Premium Hosting, Domains, SSL Certificates, VPS & Dedicated Servers.
    https://cyandark.com
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  4. #29
    I know Godaddy is not very popular here in WHT, But I'm using their Managed WordPress Hosting & I'm very happy with the service.


    My site load in less than 2 seconds, They also offer staging feature, built-in-cache, daily backups with free SSL certificate & 1 Year Sitelock professional malware scan and removal.


    Tbh, I don't like the support
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  5. #30
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    Aug 2015
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    Godaddy is infamously popular in any web hosting related forum.

    Quote Originally Posted by webdesigner6 View Post
    I know Godaddy is not very popular here in WHT, But I'm using their Managed WordPress Hosting & I'm very happy with the service.


    My site load in less than 2 seconds, They also offer staging feature, built-in-cache, daily backups with free SSL certificate & 1 Year Sitelock professional malware scan and removal.


    Tbh, I don't like the support
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  6. #31
    Quote Originally Posted by crunchor View Post
    Godaddy is infamously popular in any web hosting related forum.
    I know but from my experience their new managed wordpress hosting is the best. I've tried Siteground, A2Hosting, InMotion hosting & WPEngine but Godaddy managed wordpress hosting is the fastest. Btw, Siteground support & server response time is top class


    5 Best Host (My Experience)

    1. Siteground
    2. FlyWheel
    3. Godaddy
    4. A2 Hosting
    5. InMotion Hosting
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  7. #32
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    Aug 2015
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    For speed, it may because you are closer to their servers than other hosting companeis' servers.

    Quote Originally Posted by webdesigner6 View Post
    I know but from my experience their new managed wordpress hosting is the best. I've tried Siteground, A2Hosting, InMotion hosting & WPEngine but Godaddy managed wordpress hosting is the fastest. Btw, Siteground support & server response time is top class


    5 Best Host (My Experience)

    1. Siteground
    2. FlyWheel
    3. Godaddy
    4. A2 Hosting
    5. InMotion Hosting
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  8. #33
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    Quote Originally Posted by crunchor View Post
    May be not RichardK? RichardK only had 2 replies in WHT so far and not related to Namecheap:
    http://www.webhostingtalk.com/search...archid=2021724
    Sad that Namecheap staff doesn't actually know his CEO username in WHT....
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  9. #34
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    Quote Originally Posted by crunchor View Post
    Sad that Namecheap staff doesn't actually know his CEO username in WHT....
    Sorry, its enetwork.

    I don't track WHT usernames that closely...
    Matthew Russell | Namecheap
    Twitter: @mattdrussell

    www.easywp.com - True Managed WordPress, made easy
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  10. #35
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    Quote Originally Posted by mdrussell View Post
    Sorry, its enetwork.

    I don't track WHT usernames that closely...
    ha ha I was just seeking your attention
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  11. #36
    Join Date
    Jun 2015
    Location
    Hudson, FL
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    Being a very dissatisfied previous user of namecheap, take this with a grain of salt, and understand that I have emails and recorded chats dating as far back as 2010 to back anything I say.

    For an average website, their shared hosting is fine, support is adequate, speed is fair and uptime is good.
    That said:
    Domains elsewhere are less money. and easier to transfer away from.
    Most services are less money elsewhere and most(not all) are just as good and some are way better.
    Their Lithuanian/Russian chat sessions are quick for simple stuff. They become less than fun when you run up against something not in their book.
    Larger spaces, like reseller, they actually stink(my opinion).
    Watch out for inodes that they don't say anything about until after you have been on there for 2 months or so.

    I, for one, Will not go back there.

    MdRussell and I have had a bash on here before. I would be real surprised if he answers this.

    I have never cared about godaddy for hosting. Having done many client websites hosted there, I learned early on. Finally, requiring the clients I did work for to host somewhere else or not use me.

    Much happier where I am now at less money, faster sites(been tested), Good support(no chat), but they respond quick enough. After 90 days are complete, I will give a report on this forum.

    Having several companies and being involved in many others, our group learns quickly about who does what and where not to go. Namecheap is gaining a reputation they may not want with developers and designers that do influence businesses and consumers choices.

    Currently, I interact directly and indirectly with over 38,000 developers and designers across the world in businesses and large & small groups.
    Dave Mason
    ALDA Consulting
    and Others
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  12. #37
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    Quote Originally Posted by davemason View Post
    Being a very dissatisfied previous user of namecheap, take this with a grain of salt, and understand that I have emails and recorded chats dating as far back as 2010 to back anything I say.

    For an average website, their shared hosting is fine, support is adequate, speed is fair and uptime is good.
    That said:
    Domains elsewhere are less money. and easier to transfer away from.
    Most services are less money elsewhere and most(not all) are just as good and some are way better.
    Their Lithuanian/Russian chat sessions are quick for simple stuff. They become less than fun when you run up against something not in their book.
    Larger spaces, like reseller, they actually stink(my opinion).
    Watch out for inodes that they don't say anything about until after you have been on there for 2 months or so.

    I, for one, Will not go back there.

    MdRussell and I have had a bash on here before. I would be real surprised if he answers this.

    I have never cared about godaddy for hosting. Having done many client websites hosted there, I learned early on. Finally, requiring the clients I did work for to host somewhere else or not use me.

    Much happier where I am now at less money, faster sites(been tested), Good support(no chat), but they respond quick enough. After 90 days are complete, I will give a report on this forum.

    Having several companies and being involved in many others, our group learns quickly about who does what and where not to go. Namecheap is gaining a reputation they may not want with developers and designers that do influence businesses and consumers choices.

    Currently, I interact directly and indirectly with over 38,000 developers and designers across the world in businesses and large & small groups.
    Which hosting company do you use now?
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  13. #38
    Join Date
    Jun 2015
    Location
    Hudson, FL
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    I am with hostoople. Bumpy start, and part of that was due to namecheap holding onto my domain names. Great after the first bumps.
    Remember, I am on a reseller plan.

    If you have several shared plan sites, you may need to do the math. A small or larger reseller plan might make sense to you. Again, if you are doing websites and/or web apps for clients, a reseller makes even more sense. The numbers have to make the decision for you.

    My reseller is 30.00 a month. My own sites on that are 9. 9*5.00 = 45 a month and I have way more control. I have 27 more accounts to be brought from namecheap to my reseller meaning 27*avg7.00 = 189.00 a month. Where I can make the money instead of namecheap.
    bringing the domains over from namecheap at 12.99 a year to mine at 10.99 = 36*2 = 72.00 a year.

    I do have a degree in business, so always doing the math.

    Most companies look for a 5% net.net per year. If they are under that, they have problems with costs and general business. If it is over 10% net.net, the problems are even more serious.
    Last edited by davemason; 08-04-2015 at 02:22 PM.
    Dave Mason
    ALDA Consulting
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  14. #39
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    Quote Originally Posted by davemason View Post
    I am with hostoople. Bumpy start, and part of that was due to namecheap holding onto my domain names. Great after the first bumps.
    Remember, I am on a reseller plan.
    all the best with that
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  15. #40
    Join Date
    Aug 2015
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    Quote Originally Posted by davemason View Post
    I am with hostoople. Bumpy start, and part of that was due to namecheap holding onto my domain names. Great after the first bumps.
    Remember, I am on a reseller plan.

    If you have several shared plan sites, you may need to do the math. A small or larger reseller plan might make sense to you. Again, if you are doing websites and/or web apps for clients, a reseller makes even more sense. The numbers have to make the decision for you.

    My reseller is 30.00 a month. My own sites on that are 9. 9*5.00 = 45 a month and I have way more control. I have 27 more accounts to be brought from namecheap to my reseller meaning 27*avg7.00 = 189.00 a month. Where I can make the money instead of namecheap.
    bringing the domains over from namecheap at 12.99 a year to mine at 10.99 = 36*2 = 72.00 a year.

    I do have a degree in business, so always doing the math.

    Most companies look for a 5% net.net per year. If they are under that, they have problems with costs and general business. If it is over 10% net.net, the problems are even more serious.
    I am sure Namecheap is not the cheapest one out there, it depends on what quality of a lot of things you get with that price.
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  16. #41
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    Aug 2015
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    hostoople traffic is ranked around 200,000 in Alexa:
    http://www.alexa.com/siteinfo/www.hostoople.com

    How do I know its business wouldn't just stop tomorrow? It is really small comparing to other like Godaddy, Namecheap, Site5, Siteground. It ranks higher in counties like India, Pakistan, and Bangladesh.

    Quote Originally Posted by davemason View Post
    I am with hostoople. Bumpy start, and part of that was due to namecheap holding onto my domain names. Great after the first bumps.
    Remember, I am on a reseller plan.

    If you have several shared plan sites, you may need to do the math. A small or larger reseller plan might make sense to you. Again, if you are doing websites and/or web apps for clients, a reseller makes even more sense. The numbers have to make the decision for you.

    My reseller is 30.00 a month. My own sites on that are 9. 9*5.00 = 45 a month and I have way more control. I have 27 more accounts to be brought from namecheap to my reseller meaning 27*avg7.00 = 189.00 a month. Where I can make the money instead of namecheap.
    bringing the domains over from namecheap at 12.99 a year to mine at 10.99 = 36*2 = 72.00 a year.

    I do have a degree in business, so always doing the math.

    Most companies look for a 5% net.net per year. If they are under that, they have problems with costs and general business. If it is over 10% net.net, the problems are even more serious.
    Last edited by ursa-musculus; 08-05-2015 at 02:24 PM.
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  17. #42
    Join Date
    Feb 2006
    Location
    Kepler 62f
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    Quote Originally Posted by davemason View Post
    Domains elsewhere are less money. and easier to transfer away from.
    Sure, you can always find something cheaper. But for me, when it comes to domains, trust matters most. I trust Namecheap. I've never had any issue transferring to/from, but since I trust them, there's not much need to leave. Lots of cheapy registrars are not at all trustworthy (Godaddy, etc). IIRC, you were the person who was mad at Namecheap because of something beyond their control (at the TLD registry), and insisted (unreasonably) that they ignore standard policy/procedure for domain transfers. They were honest with you, explained everything, yet you still were not satisfied.

    Most services are less money elsewhere
    It seems as if your primary concern is cost. Some of us put cost much lower down the list of importance.

    Their Lithuanian/Russian chat sessions are quick for simple stuff. They become less than fun when you run up against something not in their book.
    At any host, chat is only good for basic help. Anything advanced requires a ticket (written support request).
    They are not "Lithuania/Russian", but have tech support worldwide. Off-hand, I'm fairly certain they have no Russian support (did you mean Ukraine?), and I don't recall anything in Lithuania either. Russian politics aside, Ukraine and Lithuania are decently modern European countries, and are on track to join the EU last I saw.

    Watch out for inodes that they don't say anything about until after you have been on there for 2 months or so.
    They have one of the most detailed explanations that I've ever seen from a host: https://www.namecheap.com/support/kn...osting-account
    Hardly something that they "don't say anything about". It's in the KB.
    Furthermore, most modern sites are database-driven, so why would you have that many files on a shared account?
    Were you perhaps trying to use the ill-conceived "addon domains" to stuff the account full of domains?

    Currently, I interact directly and indirectly with over 38,000 developers and designers across the world in businesses and large & small groups.
    I'm always amused by this. I think you overstate you influence, and are blind to the fact that such influence may be entirely nullified by the "I'm the most important ever" attitude that leaks out of almost every paragraph you've ever written on WHT. In essence, Namecheap didn't do what you wanted, when you wanted, so you had an online temper tantrum. Well, at least at WHT, that has failed to sway anybody in any post you ever made here.

    ____________

    Back to the original question: I've used Namecheap for many years now. At first, it was just domains. As years have gone by, I use them for multiple services. I still keep my shared account, but I mainly use them for unmanaged VPS and managed dedicated. Why? The quality of the hardware, and the quality of their network. Unlike most, I don't go for price first, but instead quality -- although their pricing is very excellent!

    They're one of several excellent hosting options out there.
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  18. #43
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    Feb 2006
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    Quote Originally Posted by crunchor View Post
    How do I know its business
    Even that is assuming too much. The whois address looks fake. It has a datacenter address in Dallas (across street from Boy Scouts HQ in Dallas), but an Idaho phone number. And BBB complaints state the number is not working.

    Code:
    Domain Name: HOSTOOPLE.COM
    Registry Domain ID: 1817137421_DOMAIN_COM-VRSN
    Registrar WHOIS Server: whois.enom.com
    Registrar URL: www.enom.com
    Updated Date: 2014-07-16T19:22:14.00Z
    Creation Date: 2013-07-23T21:13:08.00Z
    Registrar Registration Expiration Date: 2016-07-23T21:13:00.00Z
    Registrar: ENOM, INC.
    Registrar IANA ID: 48
    Domain Status: clientTransferProhibited https://www.icann.org/epp#clientTransferProhibited
    Registry Registrant ID: 
    Registrant Name: HOST OOPLE
    Registrant Organization: HOSTOOPLE INC
    Registrant Street: 8600 HARRY HINES BLVD
    Registrant City: DALLAS
    Registrant State/Province: TX
    Registrant Postal Code: 75235
    Registrant Country: US
    Registrant Phone: +1.2083043369
    Red flags there!
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  19. #44
    Join Date
    Jun 2015
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    Hudson, FL
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    Kmedia,

    I did mean ukrane. that is the headquarters of the company that is hired for the support. I have talked to people in Russia, so Ukraine/Russia.

    Some of you information is misleading.

    They do have a phone number that works, but NOT the one on their site. By the way, what is the phone number for namecheap???

    You forgot to mention the size of their building? almost a city block?

    I'm always amused by this. I think you overstate you influence, and are blind to the fact that such influence may be entirely nullified by the "I'm the most important ever" attitude that leaks out of almost every paragraph you've ever written on WHT. In essence, Namecheap didn't do what you wanted, when you wanted, so you had an online temper tantrum. Well, at least at WHT, that has failed to sway anybody in any post you ever made here.
    I must have attacked you in some way. I must apologize. But, please be as amused as you wish.

    I am a big fish in some forums and a little fish in others. I suspect there are others that are little fish or big fish in a lot of forums.

    I do speak my mind, but only when I have evidence to back up what I say. The inodes you referred to showed up long before it was in any documentation.

    Try to explain the month and 7 tries with epp to get a domain out of namecheap?? You can't!!

    Hello David,

    My name is Mich and I represent Concierge team here at Namecheap.com. I was very upset when I discovered how many inconveniences the issue with domain release caused you. I thoroughly examined your support history and also found a ticket WOU-671-68524 with your feedback to Richard Kirkendall, our CEO.

    I have seen enough excuses already from our support specialists, they informed about your situation and were really worried about the case and the hassle for you. In my response I want to be as transparent with you as possible and explain some details of our current business model we are trying to improve and make more convenient for our customers: domain release restrictions have been introduced by our upstream vendor recently as a result of security policy changes they introduced. I totally agree that these new regulations only make things worse, but to my regret, our hands are tied here... Many times we tried to make upstream vendor review those policies for us, but the final decision is still in pending state. We will definitely keep on working to change this.

    To be honest, we will not be able to expedite the release of all domains you transfer out, but as I understand the transfer of racerssetup.com and lotrun.com are critical for you. I will try my best to expedite the process for these two domains by escalating it with vendors. I hope that this will work at least this time since the cases when we were allowed to push the process through are quite rare.

    Me and my team will keep you updated in this ticket.
    ------------------
    Regards,
    Mich M.
    Concierge Manager
    Namecheap.com
    They did at least apologize -AFTER complaints to ICANN and bad reviews on a dozen forums and sites as well as the email to Kirkendall.
    Last edited by davemason; 08-04-2015 at 04:58 PM.
    Dave Mason
    ALDA Consulting
    and Others
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  20. #45
    Join Date
    Oct 2010
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    google.com
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    namecheap hosting was awesome before. but not anymore now
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  21. #46
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    Jun 2015
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    razib19
    You are correct. There was a time when... Nobody could beat them 5 years ago and even less.
    Dave Mason
    ALDA Consulting
    and Others
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  22. #47
    Join Date
    Feb 2006
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    Kepler 62f
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    Quote Originally Posted by davemason View Post
    You forgot to mention the size of their building? almost a city block?
    That's NOT their building. That's a colo facility in Dallas. The address on whois for that host is fake.

    The inodes you referred to showed up long before it was in any documentation.
    No. Years ago, Matt and I had some public disagreements on their ToS. Not on inodes, but other areas. However, inodes have always been documented in it, and it's something that you must agree to before ever being a customer. I hate reading documentation, especially legalese non-English blah-blah, but I always reading a hosting ToS. In fact, I make copies, and verify that it's not copied from another site. So you're claim that it was not there is false.

    By the way, what is the phone number for namecheap???
    They don't offer one. That's better than fake info.

    Try to explain the month and 7 tries with epp to get a domain out of namecheap?? You can't!!
    They did at least apologize -AFTER complaints to ICANN and bad reviews on a dozen forums and sites as well as the email to Kirkendall.
    I read your WHT post on it. The TLD registrar was the problem, not Namecheap, and neither of you could do anything about it. I suspect that the EPP was being requested, then TLD was slow (it happens, seen it myself). To make matters worse, EPP codes often trip up spam filters, so it may have been snared, greylisted or outright rejected by your email. If one did arrive, it may have already been invalid. I know, it sucks, but you need to place blame where it belongs: the TLD, not Namecheap. TLDs are notoriously living in the 90s or 00s. I saw exactly what they wrote (as per your WHT post), and they attempted to explain this. It wasn't really an "apology", as it was not their fault. They simply apologized that you had to put up with the TLD BS, and they're not happy about it either.

    You seem peeved, and you should be -- but Namecheap should not be your target here.

    This is all off-topic anyway, as your issue has nothing to do with their hosting.
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  23. #48
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    Jun 2015
    Location
    Hudson, FL
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    109
    All the epp codes arrived and were forwarded on to the new host, still in the original email. I do blame namecheap for this.

    as far as the inodes, you may be right. However, the email I received about it said it was something new and I was allowed 300,000. Later on wht, I was told it was 900,000 .
    All of this I have documented. No I did not thoroughly read their tos.

    If you looked at the other posts,
    you will find the reasons for my exodus does not have anything to do with inodes or epp's at the time. It was that I was misdirected and flat lied to about a few things that very much mattered to me.

    All I ask is truth and let's try to find a way. When you lie and lie or do not try to find a way. Our relationship is done. I did not jump off after one little squabble. I will admit to becoming way more demanding instead of just asking and accepting what they said. That was due to what they said was not correct and they did not wish to own up to it and find a reasonable alternative I could live with.

    Being a Master Salesman(others definition), I learned early on to never lie, present the facts, make allowances, negotiate, ben a rule on occasion and stand behind the client rather than my employer as far as being fair. If my client was wrong, sit down and explain it and give something up to ease the pain. Leading the board as a salesman is NOT easy, and I was almost always in the top 3, not matter the numbers on a car lot.

    Being a Car Racer, I learned the winner was the one that cheated the most without getting caught. Second was the first loser.

    They are NOT the same thing.

    It would be great for namecheap if they went back and studied what they were doing when the clients were more happy. That is up to the owner, then he can direct the staff to fix the broken parts.

    Running sales for a national software firm, I had to consult the owner on various problems and give advice which was either taken or not. It was always the owner that had to face the public(clients)

    Owning a successful dealership until too much money was paid for it, I was the owner. I made sure we did 3 things in this order: 1) Get the right help 2) take care of the client even when they might be wrong 3) make a profit. There were also smaller guidelines under each to make sure we had a clear path.
    Dave Mason
    ALDA Consulting
    and Others
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  24. #49
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    Not so much to me. I can remember having 7 different offices at one time, but all in one town for my case. Main office was actually a payment center. That is where people sent payments, but rarely anybody there. The other five did business daily.

    I should not count 1 of the offices because it was really insurance brokerage and separate company.
    Dave Mason
    ALDA Consulting
    and Others
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  25. #50
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    What are you trying to say? You were busy with different offices?

    Quote Originally Posted by davemason View Post
    Not so much to me. I can remember having 7 different offices at one time, but all in one town for my case. Main office was actually a payment center. That is where people sent payments, but rarely anybody there. The other five did business daily.

    I should not count 1 of the offices because it was really insurance brokerage and separate company.
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