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Thread: How is Namecheap hosting now?
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08-03-2015, 12:21 AM #1Junior Guru Wannabe
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How is Namecheap hosting now?
I am using Namecheap hosting now and think it is not bad for its shared hosting prices and fit what I need: around 2-5 domains with one sharing hosting. Namecheap doesn't offer phone support but I don't want to waste time waiting on phone and talk about the whole case on phone anyway. I have tried godaddy hosting before and I didn't like it. I recently contact godaddy support and it is very horrible, no support ticket, live chat doesn't even online in non US official hours and the live chat button doesn't even available when it says they are too busy.
I never try others so I wonder what are the other hosting out there comparing to Namecheap, and want to hear other Namecheap users options. Hosting is not expensive per year for me now but I expect I would keep hosting until I die so this is a very long term thing.0
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08-03-2015, 12:26 AM #2Disabled
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I've used Namecheap at some point. Like a few years back. They were good and I liked that they offered live chat. There are plenty of other options out there and while Namecheap is good they're certainly not the best, well at least for me.
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08-03-2015, 12:35 AM #3The Linux Specialist
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The way I see it, small players have better support than big players including rackspace. I tried to contact them about their products and never receive a reply since last year. I gave up
Last edited by net; 08-03-2015 at 01:22 AM.
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08-03-2015, 12:39 AM #4Disabled
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08-03-2015, 12:43 AM #5WHT Addict
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yup, I worked at godaddy for a year.... which was terrible by the way. I did the ticket support for 6 months of it and some of the tickets were 2 days old by the time we got to them..... PLUS we had to reply with canned responses or else we got written up.
My bud uses name cheap for domains and ssl. He said its very cheap. Thats all i know about them.tier1webhosting.com Your SSD hosting Choice
Daily Backups - Fast SSD Servers - Secure -- VPS, Shared and Dedicated Servers
Download Test File http://tier1webhosting.com/100mb.test0
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08-03-2015, 12:46 AM #6Junior Guru Wannabe
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yes i used to host my websites. they having livechat option as support and the response is really good. though the price is a bit high but at the end of the day you will be satisfied.
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08-03-2015, 12:58 AM #7Disabled
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08-03-2015, 12:59 AM #8Junior Guru Wannabe
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08-03-2015, 01:14 AM #9Junior Guru Wannabe
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08-03-2015, 02:17 AM #10Web Hosting Master
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Small players, especially in this industry, tend to disappear overnight. Most people want the credibility and peace of mind in using a reputable, established provider that delivers consistently good support.
Can I ask when/how you tried to contact us and which products you wanted information on?
MattMatthew Russell | Namecheap
Twitter: @mattdrussell
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08-03-2015, 02:24 AM #11Junior Guru Wannabe
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08-03-2015, 02:47 AM #12Web Hosting Master
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It's very good.
We use either Dell R620/R630s with Dual Xeon E5 / 128GB RAM / 8 x disks in SAS/SSD RAID10 (all servers have an element of SSD) or we use the Dell M1000 bladecenter with M420/M620 blades of a similar config, with Dell Equalogic storage. The Equalogic SANs also all have SSD.Matthew Russell | Namecheap
Twitter: @mattdrussell
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08-03-2015, 02:57 AM #13Junior Guru Wannabe
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08-03-2015, 03:24 AM #14Junior Guru Wannabe
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Last edited by crunchor; 08-03-2015 at 03:27 AM.
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08-03-2015, 03:33 AM #15Web Hosting Master
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Daily backups.
Also, it's worth pointing out that with enterprise drives in RAID10 with a quality RAID controller, you should never experience these types of failure. Never say never, but the probability is very low. Plus with Dell's reporting and call home, especially on the Equalogics, disk failures are dealt with gracefully and without pain.Matthew Russell | Namecheap
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08-03-2015, 03:34 AM #16The Linux Specialist
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Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
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08-03-2015, 04:02 AM #17Junior Guru Wannabe
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08-03-2015, 04:24 AM #18Junior Guru Wannabe
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08-03-2015, 04:32 AM #19Web Hosting Master
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It varies. In the PowerEdge, its generally pure SSD but some run SAS + SSD caching. These host fewer accounts than our pure SSD servers as we carefully balance servers to ensure the same level of high performance for all accounts on the server.
For the blades, these are either diskless and boot from SD cards or will have small OS drives. The Equalogic tier storage with SSD + SAS. These are connected to the blades at multi-10G.Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy0
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08-03-2015, 04:46 AM #20Junior Guru Wannabe
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08-03-2015, 06:02 AM #21Junior Guru Wannabe
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08-03-2015, 06:34 AM #22Web Hosting Master
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Thanks for clearing that up. I also thought you were referring to Namecheap and that has not been my experience with Namecheap.
Support: I don't use support much but I have always received timely accurate responses to my queries.
Performance: I've never done any technical tests but real world performance seems extremely good. Better than any other large company that I have used in the past. I went through a phase where I tried them all.
Uptime: Once again I have no technical data but I have never noticed any downtime. I won't doubt there was any but if there was I never noticed it.0
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08-03-2015, 06:38 AM #23Web Hosting Master
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I agree. We're proud of our technology platforms and have invested very heavily into it.
No, that's RichardK (who is also on active WHT). He is the CEO & Founder.
I've been involved for a long time and started / lead the hosting side of the business.Last edited by mdrussell; 08-03-2015 at 06:41 AM.
Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy0
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08-03-2015, 07:11 AM #24Junior Guru Wannabe
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08-03-2015, 07:18 AM #25Web Hosting Master
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Matthew Russell | Namecheap
Twitter: @mattdrussell
www.easywp.com - True Managed WordPress, made easy0
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