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  #1  
Old 05-29-2003, 01:55 AM
betqnet betqnet is offline
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Join Date: May 2003
Posts: 12

why stargate?


i use start hosting, before, this 's very good,
but now ,my website is down, i contract they right now,
but i have not got restore yet, one day have past, one night past, my website have suffer heavy losses , i want to know,
that's Why?



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  #2  
Old 05-29-2003, 02:51 AM
SoftWareRevue SoftWareRevue is offline
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Location: Kalamazoo
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More information is needed.

Are you talking about www.stargate.com ?

But, whoever your talking about, if they don't answer you for over a day, perhaps it's time to look for a different host.

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  #3  
Old 05-29-2003, 02:57 AM
anon-e-mouse anon-e-mouse is online now
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Join Date: Jul 2002
Location: Tasmania, Australia
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Maybe you need time for your ISP to recognise your new nameservers?

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  #4  
Old 05-29-2003, 10:06 AM
betqnet betqnet is offline
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yes, i talk the www.stargate.com, they reply me:
The server that your site is currently on is down. We are working to bring back up now. We understand that this is a frustrating break in service and will get it back up as soon as possible.


but, one night past,one day past, my website cannot open yet!
but ping, ftp ,email also good.

do anyone simple Similar me??

  #5  
Old 05-29-2003, 10:11 AM
sprintserve sprintserve is offline
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Join Date: Jan 2003
Posts: 9,004
If you can ping, ftp and email works, then it is likely to be an issue with their webserver i.e. probably Apache. Perhaps you should contact them again.

Routing should be fine if you can ping the server.

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  #6  
Old 05-29-2003, 11:07 AM
betqnet betqnet is offline
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Join Date: May 2003
Posts: 12
please see they reply me email:

Dear Sir or Madam,

I regret to inform you that there is an issue with our Linux server at this
time. However, our technicians are working with Sphera to resolve the issue
and bring your website back online. We do apologize for any inconvenience.

i think the problem not need two days!

  #7  
Old 05-29-2003, 11:11 AM
SoftWareRevue SoftWareRevue is offline
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Then you should cancel your account, request a refund, and move if they are not adequate for your needs.

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  #8  
Old 05-29-2003, 11:33 AM
NJHosting NJHosting is offline
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Join Date: Oct 2002
Location: Central NJ
Posts: 214
I would agree with the others, you should definitely be looking into moving on to another host.

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  #9  
Old 05-29-2003, 10:01 PM
betqnet betqnet is offline
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Join Date: May 2003
Posts: 12
they have fix the problem,i donot find other fit me hosting,
they say that :

There is currently a problem with the webhosting software. We have contacted the software provider and are waiting for them to apply the fix. It should be working again later tonight, sorry for the inconvenience.

i have to continue to use they hosting....
i cannot find other hosting better for they.
for the speed,the fuction,the price
can anyone suggest me other hosting?

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