hosted by liquidweb


Go Back   Web Hosting Talk : Web Hosting Main Forums : Reseller Hosting : regarding the host I just signed up with...

Reply

Forum Jump

regarding the host I just signed up with...

Reply Post New Thread In Reseller Hosting Subscription
 
Send news tip View All Posts Thread Tools Search this Thread Display Modes
  #1  
Old
Junior Guru Wannabe
 
Join Date: Jul 2001
Location: Singapore
Posts: 65

regarding the host I just signed up with...


Hi,
I just sign up with a new host, that offer 3gig HDD and 90gig transfer for 30USD/month.

I signed up on 21 may and until now I still haven't get my 2 IP for my nameserver. (not going to name the host to protect their business). I have email the host but they say they are getting the IP now and told me to wait.. It been a week now.. and I'm still waiting... to shift my clients to the new host..

Do you think I should request a chargeback from 2checkout.com and find another host?

Regards,
sKy Neo Gim Tiong

__________________
sky's The LimiT



Sponsored Links
  #2  
Old
Web Hosting Guru
 
Join Date: Nov 2002
Posts: 250
Re: regarding the host I just signed up with...

I would first try to do it the right way. Sending emails. Checking whois, give them a call or send a fax.

And if this doesnt help, I would call the cc service for a refund/charge back.

Quote:
Originally posted by HighSky
I just sign up with a new host, that offer 3gig HDD and 90gig transfer for 30USD/month.
Next time, choose a host with realistic pricing

__________________
I wish I was a carpenter

  #3  
Old
Web Hosting Master
 
Join Date: Feb 2003
Location: Providence, RI
Posts: 1,512
Most dedicated server provider can issue IPs for their subscribers within 24 hours. 7 days seem a bit long to me.

However, a chargeback is not neccesery in this case. Since it's only the first week, you should be bouched by a money back guarantee or so. Let them know your disatisfaction and would like your account closed.

Sponsored Links
  #4  
Old
Junior Guru Wannabe
 
Join Date: Jul 2001
Location: Singapore
Posts: 65
I have email them and sent a request at helpdesk.. on 24 May, they reply me on 27 may with the following message..

"You are on alpha server correct? We've ordered Ip's for both servers just waiting for them to come in. "

and now I'm still waiting, does anyone know what the average time you get IP?

maybe i should told them to cancel my account so that i can look for another host, Just send a helpdesk again now at 12:12am hope that they will reply when I wake up at 6am. Now too tired to think of anything..

Regards,
sKy Neo Gim Tiong

__________________
sky's The LimiT

  #5  
Old
iNET Senior Community Advisor
 
Join Date: Jun 2001
Location: Kalamazoo
Posts: 32,596
Right. Just cancel the account. Request a refund. Move on.

__________________
There is no best host. There is only the host that's best for you.

  #6  
Old
Community Liaison
 
Join Date: Mar 2003
Posts: 2,488
Get out....quick. The last time I had to order IP's from my dedicated provider I had them in 20 minutes. Although there can be delays...7 days is outside acceptable.

  #7  
Old
Newbie
 
Join Date: Dec 2002
Location: Buenos Aires, Argentina
Posts: 16
Get out!
$ 30 3/30gig is not realistic

  #8  
Old
Junior Guru Wannabe
 
Join Date: Jul 2002
Posts: 82
Quote:
Originally posted by HighSky
I have email them and sent a request at helpdesk.. on 24 May, they reply me on 27 may . . .
Over a week to get IPs

Three days to respond to a helpdesk request

You said you wouldn't name the company to protect their business. It seems you are more concerned about their business than they are

Cancel and move on.

yjack

  #9  
Old
Web Hosting Master
 
Join Date: May 2001
Location: California
Posts: 800
Quote:
Originally posted by Heriberto
Get out!
$ 30 3/30gig is not realistic
That's 3GB / 90GB traffic .. hehe..for $30 .. I think to too good to be true ..

__________________
Roy K.
Pixie Internet Services - http://www.pixiehost.com
Affordable, reliable hosting solution with Instant Activation

  #10  
Old
Web Hosting Master
 
Join Date: Feb 2003
Location: Tehachapi, Ca
Posts: 812
Quote:
Originally posted by Heriberto
Get out!
$ 30 3/30gig is not realistic
Sure it is. I could sell 16 of those packages and still make a $380.00 a month profit on one server. Even with 3/90 I could sell 5 packages and make a $50.00 profit. (although I wouldn't I might add. It is possible )

However, with 7 days for ips way to long. And 3 days to answer a support ticket. I think you should bail out now while you still can.

__________________
Bonnie - http://ansmediagroup.com - http://peachydomains.com
Hosting since Aug 3, 2002 - Domain Registration since Feb 26, 2003
Former CredibleHost clients can access their domains at http://access.enom.com to update their dns entries. I may be contacted for any reaons by emailing me through these forums.

  #11  
Old
Web Hosting Master
 
Join Date: Jul 2002
Location: Nashville, TN
Posts: 2,043
I currently going thru a issue with getting a new class c from ARIN and it took about 3 days.
Although add another day for routing issues.. but still NO way waiting 7 days!!

And yes Bonnmac - You culd make a profit off of it, but not enough of a profit once you minus them processor fess from that $50.00 month

I don't about you but at least I make sure my profits can buy my family dinner at McD's

__________________
Regards,
Eric

__________________

Reply

Related posts from TheWhir.com
Title Type Date Posted
Introducing .HOST: The Exciting New gTLD for the Global Hosting Community Webinars 2014-09-11 13:44:36
Russian Web Host Held Liable for Customer's Pirated Content Web Hosting News 2014-05-12 12:41:23
Host Alive Listing 2014-09-20 20:48:07
Host Europe Acquires Telefonica Germany Online Services Web Hosting News 2013-09-13 15:27:43
New Internet Censorship Law in Russia Requires Web Hosts, ISPs to Block Illegal Websites Web Hosting News 2012-11-12 12:06:43


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Postbit Selector

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off

Forum Jump
Login:
Log in with your username and password
Username:
Password:



Forgot Password?
Advertisement:
Web Hosting News:
WHT Membership
WHT Membership



 

X

Welcome to WebHostingTalk.com

Create your username to jump into the discussion!

WebHostingTalk.com is the largest, most influentual web hosting community on the Internet. Join us by filling in the form below.


(4 digit year)

Already a member?