Results 1 to 17 of 17
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04-27-2015, 03:20 PM #1Newbie
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- Jan 2014
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- 13
Looking for UK reseller with 24x7 support
Hi,
I am looking for a UK based cPanel reseller. The web host must provide 24x7 support preferably via telephone. I am looking for low resolution/low response time sort of web host.
Any recommendations? Don't have a budget in mind, just looking for the right web host. I have spoke to https://www.pickaweb.co.uk/ who say they provide 24x7 support via telephone, uk times being 9am to 5pm and then canada takes over?
Thanks.
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04-27-2015, 03:27 PM #2~~~~
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- May 2008
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- 3,424
You should check the Reseller Offers Section:
http://www.webhostingtalk.com/forumdisplay.php?f=130
It's your best shot at finding exactly what you need, if you're willing to invest some time to look for the providers that fit your needs.
Good luck.
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04-27-2015, 07:09 PM #3Web Hosting Master
- Join Date
- Oct 2003
- Location
- UK
- Posts
- 3,590
Hey there
is it windows or linux reseller hosting your looking for?
What budget do you have any how much disk space/bandwidth/domains will you be hosting?█ The Hosting Heroes Ltd - over 20 years in the UK hosting industry.
█ Website Hosting | Reseller Hosting | Cloud VPS Servers | Dedicated Servers | VPS Reseller for WHMCS
www.thehostingheroes.com
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04-27-2015, 07:47 PM #4Web Hosting Industry Expert
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- Dec 2007
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- Indiana, USA
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- 19,178
This is common in the international community that is web hosting. I know many providers in the US that have support in the UK and Australia to cover overnights here in the US while still allowing workers to work during the day.
Having staff in other time zones is beneficial to the company as well as the employees. Happy employees make better employees and most prefer to work during the day .
I guess what I'm trying to say is I wouldn't rule them out due to their honesty as to where the support comes from. So long as the support is competent it should be fine.█ Michael Denney - MDDHosting.com - Proudly hosting more than 37,800 websites since 2007.
█ Ultra-Fast Cloud Shared and Pay-By-Use Reseller Hosting Powered by LiteSpeed!
█ cPanel • Free SSL • 100% Uptime SLA • 24/7 Support
█ Class-leading support that responds in minutes, not days.
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04-28-2015, 12:16 AM #5Newbie
- Join Date
- Feb 2015
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- 9
Check out ezpzhosting.com They said they offer 24x7 end user support for their resellers
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04-28-2015, 01:20 AM #6Web Hosting Master
- Join Date
- Nov 2012
- Location
- WWW
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- 751
Did you checked Reseller Club?
ADELINAhost (Established 2012)
Shared Hosting - VPS - Dedicated Servers in more than 10 locations
https://www.adelinahost.com
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04-28-2015, 04:26 AM #7Retired Moderator
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- Oct 2010
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- 5,079
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04-28-2015, 06:31 AM #8Web Hosting Master
- Join Date
- Jan 2010
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- 856
Clients demands can at times be scary.
First it was quick response, then later Live Chat!
then 24x7 Support
and now we need a 24x7 support via phone.
Even hosts who pride themselves with support sometimes put the livechat offline.
Most at times, they permit only sales or billing on livechat and most technical support is via ticket.
I will prefer you get a solid service from a good provider and you can also get previledge support.█▌ Cheapest Domain Registration Service & Shared Hosting Solutions .
█▌ Skrill, Perfect Money, AdvCash, Webmoney,Monero, Neteller, BitCoin, Payeer, Crypto.
█▌ Instant Domain Name Registration - Over 700+ Extensions x3reg.com!
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04-28-2015, 07:27 AM #9Web Hosting Master
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- Jul 2010
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- Online
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- 4,881
My "ranking" is kidding.
I'm just a humble client, here to seek help and guidance from the true experts.
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04-28-2015, 07:32 AM #10Web Hosting Master
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- Jul 2002
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- London, United Kingdom
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- 4,455
Rob Golding Astutium Ltd - UK based ICANN Accredited Domain Registrar - proud to accept BitCoins
Buying Web Hosts and Domain Registrars Today @ hostacquisitions.co.uk
UK Web Hosting | UK VPS | UK Dedicated Servers | ADSL/FTTC | Backup/DR | Cloud
UK Colocation | Reseller Accounts | IPv6 Transit | Secondary MX | DNS | WHMCS Modules
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04-28-2015, 07:35 AM #11Retired Moderator
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- Oct 2010
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- 5,079
Not as active on WHT as I used to be, but still drop in and receive email notifications from here.
My personal blog site: https://www.oakleys.org.uk/blog
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04-28-2015, 07:38 AM #12Web Hosting Master
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- Jul 2002
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- London, United Kingdom
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- 4,455
Speaking as a host, having it 'written down' is almost always more useful ...
* provides an audit trail
* ensures no misunderstandings
* makes authentication of the requestor simpler
* allows management to track whats going on
* helps meet SLAs and targets
etc
Whilst telephone based support can be helpful (to both parties), tickets are much more so (and we've always offered both) - resolution time (rather than response time) is also a much better metric IMHO - no point getting a reply in 15 minutes if it takes 3 days to actually fix it !Rob Golding Astutium Ltd - UK based ICANN Accredited Domain Registrar - proud to accept BitCoins
Buying Web Hosts and Domain Registrars Today @ hostacquisitions.co.uk
UK Web Hosting | UK VPS | UK Dedicated Servers | ADSL/FTTC | Backup/DR | Cloud
UK Colocation | Reseller Accounts | IPv6 Transit | Secondary MX | DNS | WHMCS Modules
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04-28-2015, 07:51 AM #13Web Hosting Master
- Join Date
- Dec 2005
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- 4,504
I recommend Hostdime. Their support is fast and the servers work stable. They have an UK company, too.
▓ domainCart - PHP / AJAX Domain and Hosting Order Script | WHMCS Alternative
▓ Supports 700+ domain extensions, 27+ payment gateways, multi-currency with auto exchange..
www.domaincart.net | Demo (all in one - without template)
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04-28-2015, 08:02 AM #14Web Host Reviewer
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- Feb 2006
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- Kepler 62f
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- 16,699
WebhostingBuzz is an excellent UK company. Give them a look. (Visit their UK site, not USA site.)
|| Need a good host?
|| See my Suggested Hosts List || Editorial: EIG/Site5/Arvixe/Hostgator Alternatives
||
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04-28-2015, 09:02 AM #15Web Hosting Master
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- Jul 2010
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04-28-2015, 09:08 AM #16Retired Moderator
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- Oct 2010
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- 5,079
Not as active on WHT as I used to be, but still drop in and receive email notifications from here.
My personal blog site: https://www.oakleys.org.uk/blog
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04-28-2015, 10:23 AM #17Web Hosting Master
- Join Date
- Jul 2002
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- London, United Kingdom
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Rob Golding Astutium Ltd - UK based ICANN Accredited Domain Registrar - proud to accept BitCoins
Buying Web Hosts and Domain Registrars Today @ hostacquisitions.co.uk
UK Web Hosting | UK VPS | UK Dedicated Servers | ADSL/FTTC | Backup/DR | Cloud
UK Colocation | Reseller Accounts | IPv6 Transit | Secondary MX | DNS | WHMCS Modules
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