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Thread: 1fasthost.com ?
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05-25-2003, 03:42 PM #1New Member
- Join Date
- May 2003
- Posts
- 1
1fasthost.com ?
Hi Everyone,
Any comments pros or cons on these guys?
www.1fasthost.com
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05-26-2003, 04:05 AM #2Aspiring Evangelist
- Join Date
- Apr 2003
- Location
- North Carolina USA
- Posts
- 414
I have an account with them.
you could do worse, you could do better. When I first started my account with them the support was awsome and things were done very quickly.
With some recent expansions they've made (all of the plans listed now are new and better than before, built their own DC), the level of support went down. I put in an order for one of the new plans after they announced them and after a week the new plan still had not been activated on my account nor had I recieved any explaination for the delays.
Granted, this may have been some growing pains and they may have solved the problems but it happened at a time when I couldn't afford the delays. After a week of not being able to contact them and no replies to emails, I cancelled the plan upgrade (got a reply the next day on the cancellation) and I still have my original account with them on an older plan and will keep that. But for my reseller needs, I moved on.
I will say this- I have not experienced ANY downtime or server problems with them since I signed up (around January this year). So, their servers and connections are very stable and they go out of their way to make sure they stay that way (have called at all hours of the night and found them doing backups and upgrades)
I definitely can NOT say to stay away. You could do MUCh worse. If they have solved the support issues they had after the upgrades and move to their own DC, then I would highly recommend them.
And, to be honest, I kinda miss having them as my primary host. Had some great phone conversations with James the owner. If they could offer the same plan I have now at a different host, and had the level of support they had when I first signed up, I'd go back in a heartbeat.
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11-06-2003, 12:55 AM #3Newbie
- Join Date
- May 2003
- Location
- Central, Illinois
- Posts
- 6
It's been a few months since this post..
anything new regarding 1fasthost.com?? I've been looking at their offering and was intrigued. Not a lot of low cost hosting companies offer an actual phone number, but they seem to.
Comments?