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  1. #1
    Join Date
    Aug 2002
    Posts
    1,633

    PerlDesk & email.pl

    Hi

    i would use email.pl to track email request, i am using whm/cpanel, i have read that is succefful to make a forward to the email.pl path, i have try but if i send me a test email i get it two time like a normal email, what i need to do?

    regards

  2. #2
    Join Date
    May 2002
    Location
    UK
    Posts
    1,622
    Type this:

    pico /etc/valiases/domain.com

    Add:

    email@domain.com: |/home/username/public_html/cgi-bin/helpdesk/include/email.pl

    Replace email@domain.com with the email you wish to use with the Perldesk email pipe and also make sure the path to email.pl is correct.

    Make sure the email.pl file has been edited to include the correct paths and that it has correct permission settings.

    Add the email address in the PerlDesk admin area for piping to the correct dept and you're all set
    Chief brew-maker at several hosting brands since 2002.

    FLXI | UK based, cPanel/WHM reseller hosting
    Pay-as-you-go billing, why pay for what you don't use?

  3. #3
    Join Date
    Sep 2002
    Location
    USA
    Posts
    98
    In your cpanel add\edit the user you want the email sent to and set it to forward to "|/home/username/public_html/cgi-bin/helpdesk/include/email.pl" I believe you DO need the quotes and make sure that path is correct!
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