Results 1 to 11 of 11
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02-28-2015, 05:56 AM #1New Member
- Join Date
- Feb 2015
- Posts
- 0
usshosting.com down, no support response
Hi
I recently signed up with usshosting.com. My VPS has been down for 2 days and the support ticket I sent in 2 days ago has been unanswered. Is anyone having this problem/anyone know what is going on?
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02-28-2015, 07:37 AM #2Temporarily Suspended
- Join Date
- Apr 2012
- Location
- India
- Posts
- 1,380
I don't see a chat OR contact details on their website. Try performing a whois lookup and see if there is any phone number associated with this domain name. You can try calling on that number.
I hope your VPS gets back online quickly.
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02-28-2015, 10:10 AM #3Registered User
- Join Date
- Feb 2015
- Posts
- 30
I found the problem. It appears they do not have a sustainable business model. Charging $4/mo for a VPS doesn't seem to generate enough revenue for them to pay for staff.
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02-28-2015, 04:18 PM #4Aspiring Evangelist
- Join Date
- Apr 2013
- Location
- Outskirts of Milky Way
- Posts
- 391
OTOH, they have a 100% uptime guarantee ... =^0
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03-03-2015, 06:08 AM #5New Member
- Join Date
- Feb 2015
- Posts
- 0
Thanks for the responses
I knew it was a bit of a gamble when I signed up, new company, no contact etc. I thought I'd give it a test, as I wanted a cheap testing ground for a few proof of concept ideas as well as to get some more linux experience. I knew it was possible the service might have *some* issues, and I was ok with that, to a point. But it's been down for almost a week now.
I did get a response on Saturday which I thought was reasonable, and promised service would be back up in a few hours, but it wasn't. Guess the writing is on the wall with this, shame - but I need to get on with my work load and this is getting silly now.
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03-03-2015, 10:15 AM #6Disabled
- Join Date
- May 2006
- Location
- UK, Cornwall
- Posts
- 473
I suppose at least it was just for testing could have been worse
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03-12-2015, 08:18 AM #7Junior Guru Wannabe
- Join Date
- May 2012
- Location
- Boston, MA
- Posts
- 66
Your VPS was brought online within 24 hours. Additionally, we have offered you account credit via the ticket and provided you with a full refund. If there's anything we missed, please let us know.
Regards,
Phill
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06-29-2015, 01:15 PM #8New Member
- Join Date
- Mar 2014
- Posts
- 1
USSHosting is Down: cpanle and Even their Own Site!
It was a mistake I purchased USSHosting. They are now down for several hours, and their own site is down too!
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06-30-2015, 03:18 AM #9Junior Guru Wannabe
- Join Date
- Aug 2013
- Posts
- 37
Cheap is not always better. Always research on company before purchasing services.
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06-30-2015, 06:47 AM #10Disabled
- Join Date
- Nov 2012
- Location
- Frankfurt am Main
- Posts
- 37
**** happens, I sure that usshosting will rectify the situation
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06-30-2015, 12:29 PM #11Junior Guru Wannabe
- Join Date
- Mar 2015
- Posts
- 36
Your late to the game they being down for several weeks now
Last edited by mydnsnowdotcom; 06-30-2015 at 12:29 PM. Reason: typos
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