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Thread: EDIS signup experience
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03-01-2014, 12:36 AM #1Newbie
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EDIS signup experience
I guess EDIS is scammer and Identity Thief now.
I paid my VPS about 5 days ago.
They never active my vps.
And they keep ask me to send scan copy of my ID card.
It seem they are total SCAM now, and try to steal their guest identity.Last edited by Postbox; 03-02-2014 at 07:17 AM. Reason: Title updated
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03-01-2014, 01:07 AM #2Web Host Reviewer
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03-01-2014, 01:11 AM #3Newbie
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03-01-2014, 01:22 AM #4Web Hosting Evangelist
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Do you make an order using your local ISP IP or trough proxy/vpn/tunnel which makes your address different from your IP?
Usually most provider will ask for identity scan if the address different from the IP. As long as you don't cheat, not using stolen paypal or stolen credit card, why don't you try to give them your ID?www.erawanarifnugroho.com - my personal homepage0
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03-01-2014, 01:56 AM #5Web Host Reviewer
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03-01-2014, 01:56 AM #6Newbie
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03-01-2014, 02:02 AM #7Web Host Reviewer
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03-01-2014, 02:04 AM #8Web Hosting Evangelist
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What for? I don't buy any services from you.
If you sell any services, and I needed it, and you asked me my ID, I will give it to you.
back to the question, do you make an order using proxy that makes your address different from your IP?
And also please note, I'm not working for Edis, or any provider in here. I'm just me. A regular customer, just like youwww.erawanarifnugroho.com - my personal homepage0
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03-01-2014, 02:26 AM #9Web Hosting Master
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It is a normal requirement that is needed from web hosting providers in some cases to avoid fraud, you can provide what they require or refund your money back.
It is your choice and your not obligated to provide it, in the same way they are not obligated to provide you with service.● HostNurse.com - We Nurse & Babysit Your Websites!
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03-01-2014, 03:21 AM #10Web Hosting Master
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03-01-2014, 03:54 AM #11Web Hosting Evangelist
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03-01-2014, 04:09 AM #12Web Hosting Master
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03-01-2014, 05:00 AM #13Total Nerd
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So what exactly can a person do with your photo ID? The only thing I can think of that is on there that isn't publicly available is your signature and your driver's license # which doesn't hold any weight unless you're buying auto insurance, in which case you wouldn't be insuring yourself. Of course this is only my observation of IDs in the US so other countries might put other critical information on them.
All of that being said, if you expect to do business online you need to be ready to verify your claims because "I say so" is not a valid argument and lawyers and payment processors don't consider that as such.
Lastly, if you cannot trust a company enough with your personal information then it is YOUR fault for ordering services with a company you have no trust in. In the future, only purchase services from a company you trust that has a strong history and a privacy policy you agree with.-Joe @ Secure Dragon LLC.
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03-01-2014, 08:52 AM #14Web Hosting Master
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Why is is when some people don't get what they want, they cry scam?
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03-01-2014, 08:54 AM #15Web Hosting Master
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Has anyone been able to determine where exactly the alleged identity theft took place?
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03-01-2014, 09:42 AM #16Web Hosting Master
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@liword, asking your ID does not mean they are scammer. They have their own reason and usually because your order are flagged as high risk.
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03-01-2014, 10:07 AM #17Disabled
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Usually every month we are getting 2-3 orders similar to this. When we ask the ID / Passport copy hey are getting anger. I'm pretty much sure they are spammers.
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03-01-2014, 11:18 AM #18Temporarily Suspended
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But most of them don't realize that some of providers need to ask you for ID due KYC regulations.
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03-01-2014, 11:26 AM #19Web Hosting Master
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I have yet to see any jurisdiction regulate web hosting to the point of requiring due diligence, aside from the Chinese ICP license requirements.
I think you might be confusing KYC regulations with risk management. One is a legal requirement; the other is an internal policy to reduce the risk of fraud.0
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03-01-2014, 11:55 AM #20Newbie
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We are not scamming anyone and we surely are not stealing anyones identity.
We have no reason to do so, doing hosting (etc.) now for 10+ years as one of the larger providers in Europe and one of the largest in Austria, running our own DC, Network, Transport (and a lot of foreign locations) and a large office in the mainsquare of Graz.
We ask for ID if the order is either using obvious fake details, a proxy or VPN (even then we are lenient for restricted countries like China/UAE, just ask our Chinese customers or in fact our Chinese *resellers*) or non-matching payment methods (unverified new paypal under different name and email, for example. Securecode declined as another example with non matching CC issuer country/name.). Obviously the ID is protected by the Austrian data protection laws (which is regarded as one of the strictest worldwide and one of the strictest in the EU).
I won't disclose which of this points apply here (but i know which customer it is) due to data protection restrictions (yes, we even apply them strictly to fake customer accounts and scammers/fraud orders, even after chargeback) but you can go figure (in fact i'm sure some customers here will just chime in and report that they were never asked for ID and maybe even others that were asked, provided it and now have total normal accounts with zero restrictions even on VPN/proxy orders) that we don't do this if all matches up.
If it is not provided and the customer did not react to our request at all we automatically close the account and refund the payment to the source method (CC/Paypal), (again, data protection, but you can figure) this is done Tuesdays and Thursdays (formerly all 1-2 days, now scheduled since some time) and the customer is informed that it happens next Tue/Thur (or same day, if applicable).
("Disclosure": part of this text was (re)written by William @ EDIS (wording, legal restrictions, proofreading), source by Kevin @ EDIS, WHT account belongs only to Kevin obviously)0
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03-01-2014, 12:18 PM #21Web Hosting Master
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Many times I've had to verify order due to being behind a different IP. I either re-sign in with my real IP during the order process, or give them a quick explanation. Simple truth, always works.
I agree. Usually a scammer or con-artist gets angry for not being able to run whatever scam they have in place. The brave ones will cry foul on the host..of course still getting found out in the end. Real scammers, once they're caught, just move to the next victim host and not fight it.0
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03-01-2014, 01:14 PM #22Web Hosting Master
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03-01-2014, 02:28 PM #23Web Hosting Evangelist
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About time to lock this thread..
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03-01-2014, 03:37 PM #24Newbie
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maybe the card processor force them to do KYC...
cpanel also asks for ID when you buy direct license...
hetzner also does ask for ID for first time clients...
none of them is a scammer, its common practice to ask for ID when cards involved for payment.
you could wire transfer and prepay 1 or 2 years to avoid giving ID, this way, the KYC pass through the bank's wire transfer and they will be fine I think...0
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03-01-2014, 03:42 PM #25Newbie
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