Results 26 to 27 of 27
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03-05-2014, 07:40 AM #26Web Hosting Master
- Join Date
- Oct 2006
- Location
- US/EU/UK
- Posts
- 4,886
Fernando, do you think that saying things like "you are are making somewhat of a blanket statement" help?. You might think that it is a good idea to tell anyone what kind of statement one makes, but a discussion is not about that. No one made assumptions you've suggested. If you believe that "the number of accounts on a server is irrelevant" in terms of resource usage, it is still not true, but I'm OK with that. You have an opinion and it is probably based on your experience in managing Shared accounts. It is fine.
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03-05-2014, 08:25 AM #27Disabled
- Join Date
- Jul 2011
- Posts
- 377
Well, I operate a "budget" web hosting business. And i must say, 99.9% of my clients barely open a support ticket.
Most of the ones we get are about wordpress and file permissions. These take less then 2 minutes to solve.
However, with VPS servers, we seem to get alot of people order unmanaged VPS's and asking for support nearly every day. To which the response is either out of goodwill we help them, or we simply tell them theyre running an unmanaged service.
I must also disagree with @Photonhelper. Our clients from these countries are actually the most understanding. They understand the problem and they never demand or blackmail.
And these are clients who purchase a small hosting package for $10 a year.
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