Results 1 to 14 of 14
  1. #1
    Join Date
    Apr 2011
    Location
    Indonesia
    Posts
    26

    Any problem in Burst.net or Burst Inc

    Helo,,
    Lots of negative burst.net for service assistance. I myself have been disappointed about the service aid. Although their prices are very cheap, but I have a really big disappointment. There can look at their facebook on complain.

    If burst.net reply to this forum I will explain my disappointment to them.

  2. #2
    Join Date
    Jan 2013
    Location
    UK
    Posts
    258
    Tryed email/phone?
    sales@burst.net
    Phone number is on website...

    Maybe best way to go about it rather than forums..?

  3. #3
    Join Date
    Apr 2011
    Location
    Indonesia
    Posts
    26
    Do you read at https://www.facebook.com/burstnetinc ... many complain and they have sent you say. Maybe the forum they can look over the customer disappointed. It's not one person was disappointed with the service assistance but many.

    Maybe you can try their service for disappointment
    Last edited by rsswebhosting; 02-07-2014 at 09:20 PM.

  4. #4
    Join Date
    Apr 2011
    Location
    Indonesia
    Posts
    26
    It seems like they do not care about customer complaints .. Maybe you should think again to buy their services. they do what I think is cheating and does not make sense.

  5. #5
    Join Date
    Apr 2009
    Location
    New York City
    Posts
    5,169
    You should always check reviews before purchasing hosting in this case you still went with them and in the end now you are very disappointed with their service so would I buy if I've seen a few reviews explaining how they are slacking here and there then why still sign up with them?

    I guess they see it as who cares they already have a decent steady income who cares if they lose a customer here and there that signed up I guess they see it as there is always another way to get another client or there's always that client that just doesn't leave even though their services they are getting in return around all that great.

  6. #6
    Join Date
    Apr 2011
    Location
    Indonesia
    Posts
    26
    almost 1 year I teamed up become a reseller. But finally I got a great disappointment them to do. I believe in them because they are big and experienced company over 10 years. But unfortunately they make a customer frustrated. In the business world if the service is bad then it will be bad for the image of the company. If you analyze marketing may be sequentially lost one customer to another customer.


    I think for a good thing for their company. But unfortunately they just do not do the best for the loyal customers who subscribe to them

  7. #7
    Join Date
    Jul 2008
    Location
    Seminole, Oklahoma
    Posts
    1,665
    I actually have a budget VPS with burst.net that is been running over 2 years, while it's clearly over sold and at time it runs slow, it has pretty good uptime over 1 year online, but it is only used for a non critical application.

    However there was a time I had an issue with their tech support and it was a known bug on there side that they failed to educate me on a problem that was being caused when I updated centos 6 on its first release which caused a problem and I didn't like that that "one" tech support guy treated me.

    But overall the actual vps works great for the price.

    Just remember though, often the more you pay the better you get.

  8. #8
    TODAY I call to
    5703432200
    and NOBODY reply.

    All my VPS is down...

    What is the problem in BURST ?

  9. #9
    Quote Originally Posted by jjsanchez View Post
    TODAY I call to
    5703432200
    and NOBODY reply.

    All my VPS is down...

    What is the problem in BURST ?
    I hope you are not in the same boat http://www.webhostingtalk.com/showthread.php?t=1342218
    Alnitech.com - dedicated servers for your business
    Dedicated Servers , Disaster Recovery, IaaS, BGP Announcement & More.
    ✓ 24x7 h/w Support & Server Monitoring
    ✓ 21-day Money-back Guarantee

  10. #10
    Join Date
    Mar 2003
    Location
    /root
    Posts
    23,990
    Quote Originally Posted by jjsanchez View Post
    TODAY I call to
    5703432200
    and NOBODY reply.

    All my VPS is down...

    What is the problem in BURST ?
    Maybe the problem is that you didn't read the email they sent to you?

    Specially 4 U
    Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
    JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
    Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx

  11. #11
    Quote Originally Posted by alnitech View Post
    I hope you are not in the same boat http://www.webhostingtalk.com/showthread.php?t=1342218
    Thanks.

    NO. I am in other DC.
    Just 3 hours back my VPSs is on.

    ¿ some recomendation of company to migrate ?

  12. #12
    Quote Originally Posted by net View Post
    Maybe the problem is that you didn't read the email they sent to you?
    Thanks.

    They no send to me any email becouse I am in OTHER data center.

    However, just 3 hours back service turn ON.

    Some idea of other company to my VPS ?

  13. #13
    Join Date
    Jul 2008
    Location
    Seminole, Oklahoma
    Posts
    1,665
    Quote Originally Posted by jjsanchez View Post
    TODAY I call to
    5703432200
    and NOBODY reply.

    All my VPS is down...

    What is the problem in BURST ?
    Sorry to hear about your problems, but wouldn't this be better discussion in a new thread?

  14. #14
    Join Date
    Nov 2012
    Location
    WWW
    Posts
    751
    About 6 months that we stopped to resell their VPS. Now we resell only dedicated servers which are not bad
    ADELINAhost (Established 2012)
    Shared Hosting - VPS - Dedicated Servers in more than 10 locations
    https://www.adelinahost.com

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