Results 1 to 14 of 14
-
02-07-2014, 08:16 PM #1Disabled
- Join Date
- Apr 2011
- Location
- Indonesia
- Posts
- 26
Any problem in Burst.net or Burst Inc
Helo,,
Lots of negative burst.net for service assistance. I myself have been disappointed about the service aid. Although their prices are very cheap, but I have a really big disappointment. There can look at their facebook on complain.
If burst.net reply to this forum I will explain my disappointment to them.
-
02-07-2014, 08:36 PM #2Web Hosting Guru
- Join Date
- Jan 2013
- Location
- UK
- Posts
- 258
Tryed email/phone?
sales@burst.net
Phone number is on website...
Maybe best way to go about it rather than forums..?
-
02-07-2014, 09:16 PM #3Disabled
- Join Date
- Apr 2011
- Location
- Indonesia
- Posts
- 26
Do you read at https://www.facebook.com/burstnetinc ... many complain and they have sent you say. Maybe the forum they can look over the customer disappointed. It's not one person was disappointed with the service assistance but many.
Maybe you can try their service for disappointmentLast edited by rsswebhosting; 02-07-2014 at 09:20 PM.
-
02-10-2014, 02:44 AM #4Disabled
- Join Date
- Apr 2011
- Location
- Indonesia
- Posts
- 26
It seems like they do not care about customer complaints .. Maybe you should think again to buy their services. they do what I think is cheating and does not make sense.
-
02-10-2014, 03:43 AM #5Web Hosting Master
- Join Date
- Apr 2009
- Location
- New York City
- Posts
- 5,169
You should always check reviews before purchasing hosting in this case you still went with them and in the end now you are very disappointed with their service so would I buy if I've seen a few reviews explaining how they are slacking here and there then why still sign up with them?
I guess they see it as who cares they already have a decent steady income who cares if they lose a customer here and there that signed up I guess they see it as there is always another way to get another client or there's always that client that just doesn't leave even though their services they are getting in return around all that great.
-
02-10-2014, 04:17 AM #6Disabled
- Join Date
- Apr 2011
- Location
- Indonesia
- Posts
- 26
almost 1 year I teamed up become a reseller. But finally I got a great disappointment them to do. I believe in them because they are big and experienced company over 10 years. But unfortunately they make a customer frustrated. In the business world if the service is bad then it will be bad for the image of the company. If you analyze marketing may be sequentially lost one customer to another customer.
I think for a good thing for their company. But unfortunately they just do not do the best for the loyal customers who subscribe to them
-
02-10-2014, 12:56 PM #7Web Hosting Master
- Join Date
- Jul 2008
- Location
- Seminole, Oklahoma
- Posts
- 1,665
I actually have a budget VPS with burst.net that is been running over 2 years, while it's clearly over sold and at time it runs slow, it has pretty good uptime over 1 year online, but it is only used for a non critical application.
However there was a time I had an issue with their tech support and it was a known bug on there side that they failed to educate me on a problem that was being caused when I updated centos 6 on its first release which caused a problem and I didn't like that that "one" tech support guy treated me.
But overall the actual vps works great for the price.
Just remember though, often the more you pay the better you get.
-
02-10-2014, 04:04 PM #8Junior Guru
- Join Date
- Apr 2007
- Posts
- 182
TODAY I call to
5703432200
and NOBODY reply.
All my VPS is down...
What is the problem in BURST ?
-
02-10-2014, 09:35 PM #9Web Hosting Evangelist
- Join Date
- Nov 2010
- Posts
- 532
I hope you are not in the same boat http://www.webhostingtalk.com/showthread.php?t=1342218
Alnitech.com - dedicated servers for your business
Dedicated Servers , Disaster Recovery, IaaS, BGP Announcement & More.
✓ 24x7 h/w Support & Server Monitoring
✓ 21-day Money-back Guarantee
-
02-10-2014, 10:03 PM #10The Linux Specialist
- Join Date
- Mar 2003
- Location
- /root
- Posts
- 23,990
Specially 4 U
Reseller Hosting: Boost Your Websites | Fully Managed KVM VPS: 3.20 - 5.00 Ghz, Pure Dedicated Power
JoneSolutions.Com is on the net 24/7 providing stable and reliable web hosting solutions, server management and services since 2001
Debian|Ubuntu|cPanel|DirectAdmin|Enhance|Webuzo|Acronis|Estela|BitNinja|Nginx
-
02-10-2014, 10:32 PM #11Junior Guru
- Join Date
- Apr 2007
- Posts
- 182
-
02-10-2014, 10:34 PM #12Junior Guru
- Join Date
- Apr 2007
- Posts
- 182
-
02-11-2014, 06:55 PM #13Web Hosting Master
- Join Date
- Jul 2008
- Location
- Seminole, Oklahoma
- Posts
- 1,665
-
02-12-2014, 07:04 AM #14Web Hosting Master
- Join Date
- Nov 2012
- Location
- WWW
- Posts
- 751
About 6 months that we stopped to resell their VPS. Now we resell only dedicated servers which are not bad
ADELINAhost (Established 2012)
Shared Hosting - VPS - Dedicated Servers in more than 10 locations
https://www.adelinahost.com
Similar Threads
-
[ Disappointed To Burst.net] Wrong Invoice in Burst.net Overdue on Payment
By hackersmooth88 in forum VPS HostingReplies: 11Last Post: 12-13-2011, 01:31 PM -
Is burst.net serious company. 12th day and no reply from burst.net / nocster.net
By dm1375 in forum Colocation, Data Centers, IP Space and NetworksReplies: 9Last Post: 09-09-2011, 01:48 PM -
Yet another burst.net outage? Now Shaw clients can't access burst.net
By RedTechie in forum Providers and Network Outages and UpdatesReplies: 5Last Post: 06-02-2011, 11:58 PM -
review: Burst.net/Nocster/Unrestricted ... we were a Burst.net Colo client
By hostmedic in forum Web HostingReplies: 24Last Post: 01-06-2006, 10:13 AM