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  1. #1

    Dedicated Server - Seattle OR NW USA

    Hello,
    I’m looking for a server that can offer the following:
    • Proxmox preinstalled
    • 128GB RAM
    • E5-1650v2 (1 or 2)
    • RAID 10 configuration (4x 1TB Drives)
    • 1Gbps connection
    • Optional: 256GB SSD
    • Good ping to me – Calgary, AB
    • IPMI with Remote Media Support


    I am currently with OVH, and despite all the negative posts about them, I am quite happy with them. Support has resolved any issues I've had (Couple days ago the MB failed and they replaced within a couple of hours). The only real issue that I have is that their servers are located on the East Coast of Canada, where I am closer to the West Coast of Canada.

    At OVH I have an E5-1650 with 64GB of RAM and 4TB of space (Software RAID0) on a 1Gbps connection. When I looked at the stats via Proxmox, I was using 1.87% CPU usage and 62.89GB of RAM usage. My average ping was around 91ms (3500km away), which I would like <55-60 if possible. The cost is $219/month.

    I recently signed up at WebNX.com with a E5-1650v2, 128GB RAM, Hardware RAID10 configuration (4 1TB Drives), and a 256GB SSD, all located in Los Angeles (2500km away) on a 1Gbps connection. My ping here was around 88ms. The cost was $412.50/month.

    When I moved my proxmox VMs over to their location, I was getting 16.7% CPU usage and 125.89 GB of RAM usage.... my ping was around the same. When I asked them what was up, they said that based on my issues with ping, and CPU utilization that they would rather refund me than fixing the problem. I just changed my DNS back over to OVH, so once that is done, they said they will refund me my money...so far they say they will, so let's hope they stick to their word. If I knew that their servers would perform worse than a slightly older processor and less RAM, I would have never signed up or changed my DNS. The biggest issue was the CPU spikes and utilization.

    Anyways, I don't want to go through that process again, as it took me 7 hours to get all my VMs moved over and reconfigured. I am hoping that there is a reputable company that can offer me what I'm looking for at a decent price.

    Any suggestions <<snipped>>???
    Last edited by anon-e-mouse; 01-31-2014 at 04:34 PM.

  2. #2
    Join Date
    Dec 2003
    Location
    Los Angeles
    Posts
    419
    We have been around for more than a decade with thousands of happy clients from WHT, we are going to be true to our word and will refund once you are off the server.

    Clearly you had some sort of software issue / VM's doing more, etc, This was a fresh build and fresh install of proxmox with slightly faster cpu than OHV. As we are an unmanged provider we figured it best to issue a full refund even after spending the tech time to build your custom setup.

    That said, as you want the lowest latency possible to your clients, getting closer is your best bet.
    Last edited by WebNX; 01-30-2014 at 08:21 PM.
    Daniel Pautz - WebNX, Inc. dan >< WebNX.com
    WebNX.com Enterprise Hosting Solutions Los Angeles and Manhattan NewYork based Servers
    High end Dedicated Servers at reasonable prices and a Premium network with 9x providers route optimized with the Noction IRP

  3. #3
    Hi WebNX, I do appreciate that you will keep your word.. I don't know how I have software configuration issues, when I moved my VMs directly over.

    Here are htop results.
    OVH - imgur.com/FA4NaPP
    WebNX - imgur.com/ikusb3g

    I was glad to keep with WebNX, and was just trying to see why the new server was slower than my OVH server.
    Your response that "some clients are not worth the trouble", is very disconcerting and somewhat unprofessional, as I have kept things professional from the beginning. I am just showing what I am seeing from one server to another.

    Whenever the DNS switches back, then I will respond to your email and let you know. I am regularly checking to see when it updates.
    Last edited by tonnic; 01-30-2014 at 08:26 PM.

  4. #4
    Just as an update, got email from WebNX with a much better response:

    "Out of curiosity can you confirm your current latency to this box? I know the server will be pulled soon however we strive to improve our network when possible and see this was a route that needed some attention.

    Also, no disrespect was intended and I do thank you for how polite you have been."
    It's too bad that WebNX wasn't able to help solve my issues, but rather wanted to just refund the money before trying to fix anything. It's good to see that they are trying to fix things now, but I'm curious why they didn't want to address the issue at the time, rather than blaming the customer for something out of my control. When I called support they actually told me that they didn't want to allocate resources to find out what the problem was, which baffled me even more.

    FYI, WebNX has refunded me my costs, so kudos to them. I really wish that things would have worked out differently.

  5. #5
    FYI:

    OVH Server - htop output:
    http://i.imgur.com/h6Y8IPd.jpg

    WebNX Server - htop output:
    http://i.imgur.com/kqNR05K.jpg



    OVH Server - Proxmox summary:
    http://i.imgur.com/KyVniY3.jpg

    WebNX Server - Proxmox summary:
    http://i.imgur.com/xxCmk6D.jpg

  6. #6
    Join Date
    Oct 2002
    Location
    Vancouver, B.C.
    Posts
    2,656
    If you're latency sensitive, you may want to consider hosting in Vancouver instead of Seattle, especially if a lot of your users are on Shaw. Either that, or use a provider in Seattle with a Canadian transit provider. Shaw does most of its peering with US providers in San Jose, rather than Seattle, so you'll see some extra latency from going all the way down to California and back. It's about 30ms vs 3ms from Vancouver, add another 20ms or so for Calgary, and another 10ms for last mile and you might go over your <55-60ms requirement.
    ASTUTE HOSTING: Advanced, customized, and scalable solutions with AS54527 Premium Canadian Optimized Network (Level3, PEER1, Shaw, Tinet)
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  7. #7
    I'm definitely open to that but it seems that there aren't a lot of providers in Vancouver. I do actually rent a managed gaming server (bf4 requires managed) in Seattle and my ping is in the 30s..

    Seattle is a nice hub.... I'm open to LA as well. I just want pings <60 if possible.

  8. #8
    Join Date
    Jul 2008
    Location
    Manhattan, NY Seattle,WA
    Posts
    1,393
    You should be able to get pretty decent ping to Seattle, just outside of the Vancouver area myself pings around 14ms to Seattle so 30ms sounds about right for Calgary. Vancouver could shave off a little extra there for you also however as you said they have less providers there.
    Sales/Support - sales @ purevoltage.com / 1-855-787-8658
    PureVoltage.com Premium Colocation, Dedicated & VPS Hosting, along with Remote Hands NY
    Enterprise Hardware with 6 Global Locations - Seattle | Dallas | Chicago | Los Angeles | New York | Amsterdam

  9. #9
    Purevoltage,
    Are you able to offer something that fits what I'm looking for?

  10. #10
    Join Date
    Oct 2002
    Location
    State of Disbelief
    Posts
    22,957
    Quote Originally Posted by tonnic View Post
    Purevoltage,
    Are you able to offer something that fits what I'm looking for?
    If you're interested in a provider, contact them at their website. Providers are not permitted to make any sort of offer here.
    Having problems, or maybe questions about WHT? Head over to the help desk!

  11. #11
    Join Date
    Oct 2002
    Location
    Vancouver, B.C.
    Posts
    2,656
    Quote Originally Posted by tonnic View Post
    I'm definitely open to that but it seems that there aren't a lot of providers in Vancouver. I do actually rent a managed gaming server (bf4 requires managed) in Seattle and my ping is in the 30s..
    Are you on Shaw, or a different ISP? Here's what we typically see from our office Shaw connection to Seattle with US transit only:

    Host Loss% Snt Last Avg Best Wrst StDev
    1. 192.168.1.2 0.0% 101 0.2 0.1 0.1 0.2 0.0
    2. ???
    3. rd3bb-tge0-1-5-0-1.vc.shawcable.net 0.0% 100 18.1 10.3 8.3 20.8 1.8
    4. rc2bb-tge0-13-0-3.vc.shawcable.net 0.0% 100 15.5 13.8 9.1 28.0 3.2
    66.163.68.250
    rc2bb-tge0-2-2-0.vc.shawcable.net
    rc2bb-tge0-5-0-2.vc.shawcable.net
    rc2bb-tge0-14-0-6.vc.shawcable.net
    rc2bb-tge0-5-0-5.vc.shawcable.net
    rc2bb-tge0-4-0-15.vc.shawcable.net
    rc2bb-tge0-13-0-0.vc.shawcable.net
    5. 66.163.75.94 0.0% 100 49.7 46.6 40.8 70.9 4.3
    6. te1-7.bbr01.eq01.sjc01.networklayer.com 0.0% 100 32.7 34.1 31.1 59.4 3.6
    7. ae0.bbr02.wb01.sea02.networklayer.com 0.0% 100 30.8 32.9 30.2 43.6 3.0
    8. ae1.dar02.sr01.sea01.networklayer.com 0.0% 100 33.0 33.4 30.2 50.2 3.3
    9. po2.fcr01.sr01.sea01.networklayer.com 0.0% 100 31.5 35.3 31.2 53.4 4.5
    10. speedtest.sea01.softlayer.com 0.0% 100 49.8 33.5 30.1 49.8 3.8


    Compared to from our office going to Seattle over a Canadian transit provider:

    Host Loss% Snt Last Avg Best Wrst StDev
    1. 192.168.1.2 0.0% 104 0.2 0.2 0.1 0.2 0.0
    2. ???
    3. rd3st-tge0-1-5-0-1.vc.shawcable.net 0.0% 103 9.4 10.8 7.3 34.1 4.4
    4. rc2wh-tge0-14-0-13.vc.shawcable.net 0.0% 103 19.5 14.6 7.5 30.8 4.9
    rc2wh-tge0-5-0-12.vc.shawcable.net
    rc2wh-tge0-13-0-10.vc.shawcable.net
    rc2wh-tge0-5-0-10.vc.shawcable.net
    rc2wh-tge0-4-0-4.vc.shawcable.net
    rc2wh-tge0-5-0-14.vc.shawcable.net
    rc2wh-tge0-14-0-14.vc.shawcable.net
    rc2wh-tge0-5-0-16.vc.shawcable.net
    5. 10ge.pix-gw.van.peer1.net 0.0% 103 25.1 12.2 7.4 40.6 6.8
    6. 10ge.xe-0-0-0.sea-wes7-dis-1.peer1.net 0.0% 103 15.3 14.8 11.7 40.8 4.2
    7. sea-ns-1.ns.peer1.net 0.0% 103 11.9 15.1 11.7 38.6 4.0


    So a difference of 20ms, despite both going to Seattle. Not huge, but a good chunk of 55-60ms. Just something to keep in mind if latency is a concern.
    ASTUTE HOSTING: Advanced, customized, and scalable solutions with AS54527 Premium Canadian Optimized Network (Level3, PEER1, Shaw, Tinet)
    MicroServers.io: Enterprise Dedicated Hardware with IPMI at VPS-like Prices using AS63213 Affordable Bandwidth (Cogent, HE, Tinet)
    Dedicated Hosting, Colo, Bandwidth, and Fiber out of Vancouver, Seattle, LA, Toronto, NYC, and Miami

  12. #12
    Join Date
    Dec 2012
    Posts
    1,853
    Well your budget range is fine, you should be able to find plenty of providers who can offer that at probably the $450+ range and you may even benefit from better features depending on the provider you go with. Things like hotswap drive bays, redundant power supplies, raid cards with ssd caching, etc.. Every provider is going to have something different.

    I would recommend using the E5-2620v2 over the E5-1650 though. Not as many providers stock that processor and you are limited to less cores. When doing VPS hosting you want more cores, not necessarily less, faster cores.
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