In last 24hrs there have been 5 outages totalling 12hours and counting.. that's 50%!!!
I did ping tech support last night and got some fuzzy story of something going out yesterday morning and it's all rosy now... not so
This morning at around 11:20am pacific timezone one of our cluster network link failed, we immediately rushed members of our networking department to the Data Center to address the outage. The process of replacing the failed equipment took time due to the fragile equipment being remove/replace. Thankfully our network engineers managed to replace, and bring back the down cluster.
Your VM machine, sites etc.. Should now be back online. If you continue to experience problems with your services or wish to speak with management directly, please open a new support ticket, or ask to escalate this ticket.
As ever - nothing on their website, twitter, facebook or other means to let anyone know what's going on
update - since I posted the webmin server has come up once again.. still no web server.. but at least I can attach to the server now
SSH now working..
Still no websites being served.. but it appears everything else is working again..
needed to restart the mysql and apache servers manually.
I have these in the rc.d so not sure why they didn't start after a reboot..
mail server, pop server and ftp server did start automatically.