Beam Servers - Terrible Service, Uptime, Support and Security
This is an event that actually happened about 4+ months ago but I have decided to make this thread as I have just received another random invoice from them although they canceled my service.
So I way paying for their 2.99 service that includes:
10 GB Space
1 TB Bandwidth
Unlimited FTP Accounts
10 Addon Domains
10 E-mail Accounts
10 MySQL Databases
Netherlands (NL) Location
24/ 7 Dedicated Support
99.9% uptime guaranteed
7 Days Money Back Guarantee
CloudLinux & Nginx
(sorry I cant use any Forum code)
I was getting about 70% uptime, and I thought maybe they where just going through a bad patch. but this happened repeatedly for hours sometimes and they just kept complaining about a HDD failure which I think is utter BS because if they where using SMART Disk checking they should rarely ever get problems. not only this but I was told many times I was getting DDOSed, when really all that was happening was I had 10 users on my site at a time and according to these guys that is way too much.
after all of this I was pretty pissed but I still stuck around until this happened:
My website was closed first then when >I< contact them they tell me that my site has a "security issue" it turns out that due to their own negligence a hacker had hacked into servers/Admin panel and had put a PHP backdoor onto my entire website. I was told this was my fault and I asked them to check my website for issues. after about 3 hours of them "checking" they found nothing. then I only learned of the hacker doing these attacks after he had actually hacked my site/Forum and we made friends and he told me all about what he had done.